会议设施

关于法恩伯勒假日酒店 - IHG 旗下饭店的点评

4 out of 5
法恩伯勒假日酒店 - IHG 旗下饭店
Lynchford Road, Farnborough, England

点评

8.4

很好

10 分 - 超赞。212 条好评,共有 506 条点评" "
8 分 - 还可以。215 条好评,共有 506 条点评" "
6 分 - 一般。48 条好评,共有 506 条点评" "
4 分 - 很差。18 条好评,共有 506 条点评" "
2 分 - 糟糕。13 条好评,共有 506 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Ahmed

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and covienent
2024 年 5 月入住 2 晚
Robert Head - GM 于 2024年05月20日 的回复
Great to see you were happy during your visit.hope to see you again soon.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Elizabeth

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to Farnborough Air field and Farnborough shopping area, with great restaurants. Also, Electric charging was available for our electric rental car which was a huge relief!
2024 年 4 月入住 2 晚
Robert Head - GM 于 2024年04月18日 的回复
Thanks for the great review, delighted you had a good stay with us and the electric charge bay was a relief for you.Kind regardsRobert HeadGeneral Manager

10/10 超赞

john

2024 年 4 月入住 1 晚
Robert Head - GM 于 2024年05月9日 的回复
Thanks for your review, really pleased to see the score following your stay.Kind regardsRobert HeadGeneral Manager

6/10 一般

sandra

Room was ok but didn’t appreciate someone hoovering outside the door at 7.30 am on a Sunday morning
2024 年 3 月入住 1 晚
Robert Head - GM 于 2024年04月2日 的回复
I am sorry to learn of the noise disturbance, I can appreciate how far form ideal this is on a Sunday morning.I will share your feedback with my housekeeping team to ensure this is reviewed.Kind regardsRobert HeadGeneral Manager

8/10 还可以

Timothy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was ok'ish
2024 年 3 月入住 1 晚
Robert Head - GM 于 2024年03月21日 的回复
I am pleased to see the 4/5 review rating, please do let us know how we can turn ok'ish into great.Hope we have the pleasure of welcoming you back again.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Opeayo

满意:清洁度、员工和服务、住宿条件和设施
Great service
2023 年 12 月入住 3 晚
Robert Head - GM 于 2024年02月26日 的回复
Delighted to see 'great service' really pleased you enjoyed your stay with us.Kind regardsRobert HeadGeneral Manager

8/10 还可以

E

商务旅客
满意:员工和服务,清洁度
Ok
Goede locatie om te verblijven
2024 年 2 月入住 2 晚
Robert Head - GM 于 2024年02月20日 的回复
Pleased to read the hotel was a great play to stay, thank you for sharing.Kind regardsRobert HeadGeneral Manager

8/10 还可以

Tony

满意:员工和服务,清洁度
2024 年 2 月入住 1 晚
Robert Head - GM 于 2024年02月16日 的回复
Thanks for the review rating.Hope we can welcome you back again soon.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Iain

满意:清洁度、员工和服务、住宿条件和设施
Business traveller, great friendly quick check in, room fine and service great
2024 年 2 月入住 1 晚
Robert Head - GM 于 2024年02月16日 的回复
I am so happy you had a quick check-in and found the hotel service great.Hope we can welcome you back again soon.Kind regardsRobert HeadGeneral Manager

10/10 超赞

SUNNY

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Great stay as always.excellent service and comfortable.we always go back.
2024 年 2 月入住 1 晚
Robert Head - GM 于 2024年02月6日 的回复
Thanks for another great review, delighted you continue to have great stays with us.Kind regardsRobert HeadGeneral Manager

8/10 还可以

Heidi

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bit cold for me, but that’s just me!
My only complaint was I was a bit cold. The room wasn’t cold, but I feel the cold. You are able to turn up the thermostat in the room, but it keeps resetting back to the pre-programmed level.
2024 年 1 月入住 2 晚
Robert Head - GM 于 2024年01月31日 的回复
Thank you for your review and sharing your stay with us, I am sorry to see your feedback and hope we can welcome you back in the near future.Kind regardsRobert HeadGeneral Manager

6/10 一般

D

商务旅客
满意:员工和服务
不满意:住宿条件和设施
2024 年 1 月入住 1 晚
Robert Head - GM 于 2024年01月29日 的回复
Thanks for your review, sorry to see only 6/10 for a rating.Hope we can welcome you back in the future for a more enjoyable.Kind regardsRobert HeadGeneral Manager

8/10 还可以

Ian

2024 年 1 月入住 1 晚
Robert Head - GM 于 2024年01月26日 的回复
Thanks for your review, hope we can welcome you back again soon.Kind regardsRobert HeadGeneral Manager

8/10 还可以

Steve

2024 年 1 月入住 1 晚
Robert Head - GM 于 2024年01月26日 的回复
Thanks for your review, hope we can welcome you back again soon.Kind regardsRobert HeadGeneral Manager

8/10 还可以

CORENTIN MARC L T

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Robert Head - GM 于 2024年01月24日 的回复
Thanks for the great review rating.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Andrew

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Robert Head - GM 于 2023年12月18日 的回复
Thanks for the great review rating, much appreciated.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Sharon

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Robert Head - GM 于 2023年12月22日 的回复
Thanks for the excellent rating, hope to see you again.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Trevor

2023 年 12 月入住 1 晚
Robert Head - GM 于 2023年12月22日 的回复
Thanks for the excellent rating, hope to see you again.Kind regardsRobert HeadGeneral Manager

10/10 超赞

SUNNY

2023 年 12 月入住 1 晚
Robert Head - GM 于 2023年12月18日 的回复
Thanks for another great review, really pleased how well you enjoy your stays here.Thank you for the chocolates for the team, they are thoroughly being enjoyed.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Eparama

2023 年 12 月入住 1 晚
Robert Head - GM 于 2023年12月12日 的回复
Thanks for the great review, really appreciate you sharing your experience.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Andrew

2023 年 12 月入住 1 晚
Robert Head - GM 于 2023年12月12日 的回复
Thanks for the great review, really appreciate you sharing your experience.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Marek

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
Robert Head - GM 于 2023年11月23日 的回复
Thanks for the positive mention, great you enjoyed your stay with the hotel.Kind regardsRobert HeadGeneral Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Never dissapointed
Great hotel,I have stayed in many holiday Inn hotels but this one is the best by far.great service.staff are wondrful andfriendly.we have stayed here many times and will come back again.
2023 年 11 月入住 1 晚
Robert Head - GM 于 2023年11月22日 的回复
Thanks for sharing, really pleased to see the hotel team consistently deliver.We can't wait to see you again soon.Kind regardsRobert HeadGeneral Manager

10/10 超赞

ANNA

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really wasn’t expecting much but pleasantly surprised. All staff very friendly upbeat and polite, ate in the dining room and food quality was excellent. Breakfast was a very high standard lots of choose, breakfast area immaculate. Room was really nice good 3 star hotel absolutely immaculately clean. Thanks for a great stay
2023 年 11 月入住 1 晚
Robert Head - GM 于 2023年11月22日 的回复
I'm delighted to hear you had such a positive experience! It's wonderful that the staff were friendly and the dining experience exceeded your expectations. We're thrilled to have provided you with a clean and comfortable room. Thank you again for your kind words, and we look forward to welcoming you back in the future!Kind regardsRobert HeadGeneral Manager

10/10 超赞

DEREK

2023 年 11 月入住 1 晚
Robert Head - GM 于 2023年11月20日 的回复
Thanks for the great review rating, great to see you had a lovely experience.Kind regardsRobert HeadGeneral Manager

8/10 还可以

Dereck

商务旅客
满意:员工和服务
2023 年 11 月入住 3 晚
Holly 于 2023年11月13日 的回复
Thanks for the scoring, glad you had a great stay.Kind regardsHollyFront Office Supervisor

10/10 超赞

Kerry

2023 年 11 月入住 2 晚
Robert Head - GM 于 2023年11月7日 的回复
Thanks for you review rating, great to see your stay was relaxing and enjoyable.Kind regardsRobert HeadGeneral Manager

8/10 还可以

garry

2023 年 11 月入住 1 晚
Robert Head - GM 于 2023年11月6日 的回复
Pleased to see the scoring and know your stay was relaxing and comfortable.Hope we can welcome you back again in the future.Kind regardsRobert HeadGeneral Manager

8/10 还可以

michael

2023 年 11 月入住 1 晚
Robert Head - GM 于 2023年11月6日 的回复
Thank you for the review rating, pleased to see overall an enjoyable stay.Hope we can welcome you back again in the future.Kind regardsRobert HeadGeneral Manager

6/10 一般

Peter

2023 年 10 月入住 1 晚
Robert Head - General Manager 于 2023年11月4日 的回复
Thanks for your review, sorry to see it wasn’t a perfect stay.Hope to see you again soon for a better experience.Kind regardsRobert HeadGeneral Manager

10/10 超赞

narsi

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and helpful staff.
2023 年 10 月入住 2 晚
Robert Head - General Manager 于 2023年10月27日 的回复
Fantastic to see you had such a great stay with us.Hope to welcome you back again soon.Kind regardsRobert HeadGeneral Manager

10/10 超赞

ANDREW

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Robert Head 于 2023年10月25日 的回复
Thanks for your review, appreciate the score.Hope to see you again soon.Kind regardsRobert Head General Manager

10/10 超赞

Martin

2023 年 10 月入住 1 晚
Robert Head - General Manager 于 2023年10月20日 的回复
Thanks for your feedback, great to see you had a good stay.Kind regardsRobert HeadGeneral Manager

10/10 超赞

David

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location clean and tidy the staff were very friendly and professional and helpful Carparking is very good. David RH London
2023 年 10 月入住 2 晚
Robert Head - GM 于 2023年10月20日 的回复
Great to see you found the hotel clean and tidy and the team looked after you well.Hope to see you again soon.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Eric

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A great stay.
The kitchen is the best. I would highly recommend having dinner here.
2023 年 10 月入住 1 晚
Robert Head - GM 于 2023年10月9日 的回复
The kitchen team will be delighted to read this, thanks for sharing and recommending us.Kind regardsRobert HeadGeneral Manager

8/10 还可以

Martin

2023 年 10 月入住 1 晚
Robert Head - GM 于 2023年10月9日 的回复
Great to see a solid 8 out of 10, thanks for your review.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Patricia

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Second stay. Room was excellent. Very clean and quiet.
2023 年 9 月入住 1 晚
Robert Head - GM 于 2023年10月6日 的回复
Great we could welcome you back, so pleased you've enjoyed another visit with us.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Darrell

2023 年 9 月入住 1 晚
Robert Head - GM 于 2023年09月20日 的回复
Thanks for the 10/10 review, great you enjoyed your stay.Kind regardsRobert HeadGeneral Manager

10/10 超赞

ANDREW

2023 年 9 月入住 2 晚
Robert Head - GM 于 2023年09月18日 的回复
Thanks for the great rating, appreciate it and am pleased you had a good stay.Hope to see you again soon.Kind regardsRobert HeadGeneral Manager

6/10 一般

Mark

商务旅客
不满意:员工和服务
Decidedly average, for the price. Room smelt damp, lighting was poor. TV channels were strangely mixed up. Prefered the Aviator up the road! Wouldn't recommend overall.
2023 年 9 月入住 2 晚
Robert Head - GM 于 2023年09月6日 的回复
Dear Mark,Thanks for sharing your feedback, sorry the hotel was only average and you wouldn't recommend.I'll be sure to check in on the TV channels and the room feedback.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Desiree

2023 年 8 月入住 2 晚
Robert Head - GM 于 2023年09月1日 的回复
Thanks for the great review score, appreciate the feedback.Hope to see you again in the future.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Jonathan

2023 年 8 月入住 1 晚
Chelsie Bones 于 2023年08月21日 的回复
Dear Jonathan,Thank you for taking your time to leave your feedback we appreciate it,I hope we can welcome you back to the hotel soon,Kind Regards,Chelsie Bones

8/10 还可以

Grant

满意:员工和服务,清洁度
2023 年 8 月入住 1 晚
Robert Head 于 2023年08月19日 的回复
Dear Grant,Thank you for taking the time to leave your feedback we appreciate,Kind Regards,Robert Head

10/10 超赞

Sekaia

2023 年 8 月入住 2 晚
Robert Head - GM 于 2023年08月9日 的回复
Thanks for a top 10 rating, I hope we can welcome you back again.Kind regardsRobert HeadGeneral Manage

8/10 还可以

Annum Saher

与家人出行, 商务旅客
满意:客房舒适度,员工和服务
2023 年 7 月入住 2 晚
Robert Head - GM 于 2023年08月3日 的回复
Thanks for the great feedback, thanks for sharing.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Laura

2023 年 7 月入住 1 晚
Robert Head - GM 于 2023年07月25日 的回复
Great to see a 10 out of 10 review. I hope we can welcome you back again in the future.Kind regardsRobert HeadGeneral Manager

8/10 还可以

Catherine

满意:清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
Robert Head - GM 于 2023年07月25日 的回复
Thank you for your review, hope to see you again in the future.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Steve

2023 年 7 月入住 1 晚
Robert Head - GM 于 2023年07月24日 的回复
Dear Steve,Thanks for the great rating, really appreciated.Kind regardsRobert HeadGeneral Manager

10/10 超赞

Paul J

2023 年 7 月入住 4 晚
Robert Head - GM 于 2023年07月24日 的回复
Dear Paul J,Thanks for the great rating, really appreciated.Kind regardsRobert HeadGeneral Manager

10/10 超赞

ANDREW

2023 年 7 月入住 2 晚
Robert Head - GM 于 2023年07月24日 的回复
Dear Andrew,Thanks for the great rating, really appreciated.Kind regardsRobert HeadGeneral Manager