6/10 Okay
kathy c.
18 Jul 2022
Liked: Cleanliness, location
Disliked: Communication, listing accuracy
Florence Stay
We had a mixed experience with our stay at this property.
Pros:
The apartment is in a good location and we could easily walk everywhere we wanted to go. It was very modern, clean and came with all the necessary supplies to get through our stay. All the air conditioners worked great and were very helpful with the extremely hot weather.
Cons:
The bedroom upstairs has a shower but the strip along the shower door was missing so it wasn't usable as it would flood the floor. We alerted the owner so hopefully that is fixed for the next guests.
The bedroom with the bunkbeds is tiny. It is suitable for one person and perhaps 2 very young small children but not for older kids/teenagers. We anticipated this and asked ahead of time for sheets for the pull out couch but they did not arrive.
There was supposed to be a washer and dryer but it is actually an all in one machine. We were unable to get the dryer portion to work (it would spin but there was no heat). We alerted the owner so perhaps that will be addressed.
The check in process is o.k. but we often struggled to get into the apartment or the main door because you need a cell signal or wifi to operate the virtual keys and we found our reception spotty.
Lastly we were overcharged for our stay. We reached out to her several times about this but she did not respond to that inquiry.
Overall we liked the apartment but were disappointed as we expected a dryer, a second shower and the ability to use the couch for sleeping. Communication with the host was less than ideal.
Depending on your needs and the number of guests the apartment could suit your needs as there were a number of pros to renting it. Just know that if you have any issues they may not be addressed in a timely manner.
kathy c.
Stayed 6 nights in Jul 2022