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FH55 地中海大酒店的評價

4 out of 5
FH55 地中海大酒店
Lungarno del Tempio, 44, Florence, FI

評價

8.0

很好

10 分評分，優異；793 則評價中有 238 則" "
8 分評分，不錯；793 則評價中有 353 則" "
6 分評分，一般；793 則評價中有 116 則" "
4 分評分，欠佳；793 則評價中有 60 則" "
2 分評分，很差；793 則評價中有 26 則" "

8.4/10 

整潔度

8.0/10 

職員與服務

7.8/10 

設施服務

8.0/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Kang Ming

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 2 晚

8/10 不錯

Ben

讚好：整潔度、職員與服務和客房舒適度
Nice Hotel

6/10 一般

Charles

8/10 不錯

商务行 (北京)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地点不错
一般吧，有点旧了

6/10 一般

真實旅客

不滿：職員與服務
Room is nice but breakfast can be improved
Room is nice but breakfast can be improved, It's around 12 euros to the train station , 15-20mins by walk to Uffizi.

6/10 一般

真實旅客

地段不错 卫生间好于客房 整体感觉不错

10/10 優異

MARCO

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everybody very kind. Excellent breakfast
於 2024 年 4 月住了 2 晚

10/10 優異

peter

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
amazing breakfast buffet, kind smart thoughtful staff
於 2024 年 4 月住了 3 晚

8/10 不錯

Juan Martín

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Puede parecer un poco alejado del centro de Florencia en el mapa pero en realidad no lo es tanto. La recepción y el área de bar es muy buena. Lamentablemente los cuartos son calurosos y el baño es chico. Aún así recomendaría hospedarse aquí.
於 2024 年 3 月住了 3 晚

10/10 優異

Aldo

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Susan

讚好：整潔度、職員與服務和住宿狀況
Clean beautiful and breakfast amazing!
於 2024 年 3 月住了 1 晚

10/10 優異

Pietro

讚好：整潔度、職員與服務、設施服務和住宿狀況
Tutto benissimo, personale gentile e parcheggio comodo
於 2024 年 2 月住了 1 晚

10/10 優異

Stefano

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Struttura ordinata e pulita, personale molto cortese, disponibilità di parcheggio in strada o in garage, centro storico raggiungibile a piedi in 10 - 15 minuti colazione cin cibo ottimo e ricca di scelte
於 2024 年 1 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Ottimo
Buonissimo albergo, buona la Posizione, colazione abbondante e variegata, sicuramente ci torneremo
於 2024 年 1 月住了 1 晚

10/10 優異

Laura

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Mustafa

於 2023 年 12 月住了 3 晚

10/10 優異

Julia Consuelo

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hospedaje en poco tiempo con familia
La atención, limpieza y servicio en la recepción y restaurante excelente pero en el servicio del parking deja mucho que desear ya que el vigilante del parking deberia estar en la entrada no en el sótano. Eso les falta mejorar.
於 2023 年 12 月住了 1 晚

10/10 優異

rodrigo

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ótimo hotel, entretanto a garagem deve ser reservada com antecedência. Quando chegamos não havia garagem disponível, mas o atendente nos deu uma opção de valet que supriu nossas necessidades. Não é tão perto do centro, mas o local vale a pena. Café da manhã incrível!
於 2023 年 11 月住了 3 晚

10/10 優異

sooryakala (Sugar Land)

讚好：整潔度、職員與服務和住宿狀況
Nice & Clean
於 2023 年 11 月住了 2 晚

10/10 優異

juan carlos

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente todo
於 2023 年 11 月住了 1 晚

10/10 優異

Rhonda

於 2023 年 11 月住了 1 晚

10/10 優異

Avi

讚好：整潔度、職員與服務和住宿狀況

10/10 優異

al

於 2023 年 10 月住了 2 晚

8/10 不錯

Sean

於 2023 年 10 月住了 4 晚

8/10 不錯

Steen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Udemærket
於 2023 年 10 月住了 3 晚

2/10 很差

Jeffrey (Pittsford)

不滿：住宿狀況
It was ba
於 2023 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚

8/10 不錯

Jiang

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
Great service, great buffet breakfast, just a bit on the pricey side.
於 2023 年 10 月住了 4 晚

2/10 很差

Emily

多人同遊
不滿：整潔度、職員與服務和設施服務
Avoid at all costs! The beds are terribly uncomfortable. The free breakfast was terrible. Our room was above the lobby and you can hear every single noise echo into the room. Location is great but for the price you might as well stay in a hostel.
於 2023 年 10 月住了 2 晚
Hotel Manager 於 2023年10月10日的回應
Dear Valued Guest, Thank you for taking the time to share your comments about your stay at the Grand Hotel Mediterraneo. I sincerely regret that you experienced any inconvenience during your stay. We always try to provide maximum assistance and solve problems that arise. We take into consideration what you have indicated in order to improve and propose our service in the best way to meet the expectations of all our guests. I really hope that you'll give us another opportunity to welcome you back in the future. Kind Regards, Alessio Maggi, Hotel Manager

8/10 不錯

Lilia

Very good customer service. Mattress not comfortable but room and hotel very clean
於 2023 年 10 月住了 1 晚

10/10 優異

Frances

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely boutique hotel. Very convenient location. Good restaurant in the hotel. Very comfortable.
於 2023 年 9 月住了 2 晚
Hotel Manager 於 2023年10月11日的回應
Dear Valued Guest, Thank you for taking the time to share your comments about your stay at the Grand Hotel Mediterraneo. We are happy to hear that we offered you a comfortable stay during your visit. I really hope to see you again soon in our hotel. Kind Regards, Alessio Maggi, Hotel Manager

8/10 不錯

Pierpaolo

家人同遊
讚好：職員與服務和住宿狀況
.
於 2023 年 10 月住了 1 晚

8/10 不錯

Paul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Minor issues: The electrical outlets in the room were problematic. Shower had a long delay when adjusting temperature Free breakfast was great, staff friendly, room and common areas clean and attractive, and walkable to Florence areas of interest. Would stay there again!
於 2023 年 9 月住了 1 晚

10/10 優異

Sandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Outstanding staff. Comfortable and well appointed rooms. The location of the hotel is in a welcomed quiet area yet just a short walk to everything one comes to see in Florence. We highly recommend making this hotel your base camp while visiting Florence.
於 2023 年 10 月住了 1 晚

8/10 不錯

Nikita

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property was a good choice. The reviews were correct to pick due to close to shopping, historical district and food.
於 2023 年 9 月住了 3 晚

10/10 優異

Kelly

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel even if a bit far away from the center
於 2023 年 8 月住了 2 晚

6/10 一般

Satu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Exelent hotel for car traveller
Parking garage was great. Position of hotel was good, just out of ztl area but near enought. Very good breakfast and loxyrous hotel.
於 2023 年 9 月住了 1 晚

8/10 不錯

Christin

讚好：整潔度和住宿狀況
於 2023 年 9 月住了 4 晚

2/10 很差

Angell Gael

不滿：整潔度、職員與服務和住宿狀況
Not cleaned room
They gave us a not cleaned room, they didn’t clean some trash that the other guests left over there. They didn’t put new towels and they left towels in the bathroom on the floor.
於 2023 年 9 月住了 1 晚
FH55 於 2023年9月19日的回應
Dear Valued Guest,Thank you for taking the time to share your comments about your stay at the Grand Hotel Mediterraneo.I am very sorry that you encountered some problems during your stay. We always try to provide maximum assistance and solve problems that arise. Unfortunately during your check-in there was a technical error, and by reporting the problem you were immediately moved to another room. I understand that room issues can ruin your day and cause dissatisfaction. Your satisfaction is our main goal and we always strive to correct any errors and improve our service. I am very sorry again and really hope that you'll give us another opportunity to welcome you back in the future. Kind regards, Alessio Maggi, Hotel Manager

2/10 很差

tessa

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
We unfortunately did not have a good experience at this property and were quite disappointed and felt it was very overpriced. The room was quite small with scratches on the walls but the bathrooms were clean. It was extremely noisy to the point we slept poorly. We could literally here the iPhone alarm in the morning of the unit next door to us. The maids also start much earlier than other hotels like 7-8:30 am so the first day we did not put on do not disturb it was an issue. In addition one day we had a problem where our door would not lock and we have a booked tour and were rushing to get the concierge to help us lock the room so our belongings were safe. They did it but this is should really not happen in the first place. The breakfast was very average. I would not recommend this hotel to anyone and I have stayed in many hotels.
於 2023 年 9 月住了 4 晚
FH55 於 2023年9月12日的回應
Dear Valued Guest,Thank you for taking the time to share your comments about your stay at the Grand Hotel Mediterraneo.I am very sorry that you encountered some problems during your stay.We always try to provide maximum assistance and solve problems that arise.I will personally verify with the heads of the departments all the aspects mentioned by you.I really hope that you'll give us another opportunity to welcome you back in the future.Kind Regards, Alessio MaggiHotel Manager

8/10 不錯

MARK

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All in all nice place. A little far from city center
於 2023 年 8 月住了 2 晚

8/10 不錯

SOHAIL

於 2023 年 8 月住了 1 晚

10/10 優異

EDSON

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location is a little distant from the main centre but it’s only a ten minute walk to the centre of town via the riverside footpath. About 2.5km from the railway station. Hotel itself is very clean and comfortable with great buffet breakfast. Excellent room.
於 2023 年 8 月住了 3 晚

10/10 優異

Rosanna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tutto ok
於 2023 年 8 月住了 1 晚

10/10 優異

Sonia

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Front desk staff is not friendly at all . A lot of attitude !
於 2023 年 8 月住了 2 晚

8/10 不錯

Kamaljit

家人同遊, 多人同遊
讚好：職員與服務和住宿狀況
Good place to stay, very convenient for going into central. Excellent location.
於 2023 年 8 月住了 3 晚

8/10 不錯

Khushal

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Good older hotel
The hotel staff is awesome. They were very accommodating when I showed up early and provided me with a room upgrade. The hotels is in a great area. It is a bit dated but very clean. The common areas are well appointed and breakfast is good. Very close to historic sites and easy walk to many restaurants and sites.
於 2023 年 8 月住了 2 晚

10/10 優異

Deirdre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A very convenient location. Can travel to all four cirners of Florence from this location. Beautiful view on the Lungarno. Music, street food by the river bank. Very comfortable rooms and bed linens. Quiet! Even with many guests. Reception desk watm and welcoming. Speak English! Restaurant excellent. Separate Italian and "American food " restaurant with glass enclosed patio and open- air patio for smokers.
於 2023 年 7 月住了 6 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 13 晚