We booked this very last minute to come on our vacation early. The price did not reflect our stay. Lobby had an unusual smell as did our room. There was a giant trash bag full of something by our elevator that another guest made a comment had been there for two days. Our bathroom was very clean but our comforter had hair/dirt on it.
We picked this place for convenience to multiple things and it was, but also because of the offered breakfast.
We came downstairs for breakfast at 9:30 (among other guests) and the staff had already cleaned everything up (breakfast ends at 10). Staff started to put things back out, but we decided to go somewhere else.
in a pinch - this place is fine but again, not worth what we paid.
Erin
2025 年 7 月入住 1 晚
10/10 超赞
felicia
与配偶出行
2025 年 7 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great wonderful staff
felicia
2025 年 6 月入住 1 晚
8/10 还可以
Jermesha
与家人及幼儿出行
2025 年 7 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My family and I stay at this hotel from July 21-24. The hotel was good area, it was close to everything. The staff was very friendly and nice and ready to help at any giving moment. The room was clean and comfortable for my family. The breakfast time is from 6-9am. The only thing I would suggest is blackout curtain because the sun was very bright and woke us up every morning. Also the air turns off and on alot some nights we were hot during the midnight hours other than those two things. We would suggest this place to others
Jermesha
2025 年 7 月入住 3 晚
6/10 一般
Carson or Stephanie
2025 年 7 月 28 日
满意:住宿条件和设施,清洁度
Breakfast was worst I had in a couple years. Supplied very little. No orange juice machine- only water in a container. The food was almost empty but not refilled. No plates only bowls. Two muffins in the tray- never replenished. No eggs. Cereal dispenser broken. Waffle maker- out of batter. And lastly the pool was out of service. For $300 a night it was very lacking.
Carson or Stephanie
2025 年 7 月入住 1 晚
2/10 糟糕
Chad
与家人及幼儿出行
2025 年 7 月 28 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only thing great was the location. The beds were too hard. Hallways were dirty. We asked for our room to be serviced and it wasn't. Breakfast sucked! Not plates only bowls. My son got sick from the food. Staff was unapologetic when it came to the inconvenience of the customers. They just didnt seem to care at all. Ran out of juice, milk and yogurt. I would never stay here again. I'd rather pay more money and stay at a nicer facility.
Chad
2025 年 7 月入住 2 晚
6/10 一般
Vanessa
与家人及幼儿出行
2025 年 7 月 27 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The room was 300 a night and the pool was not in service. There should have been a price discount for pool not in service in the middle of summer There was trash all over the grounds and trash can full at front door. On the positive side I was able to have my pet there and the room was very nice and clean.
Vanessa
2025 年 7 月入住 2 晚
8/10 还可以
Dawn
与家人出行
2025 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was less than perfect. The food was cold and staff had to be told to replenish items.
The pool was amazing.
The staff were so kind and helpful.
Dawn
2025 年 7 月入住 3 晚
10/10 超赞
Sandra
2025 年 7 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Front fest people very nice!
Sandra
2025 年 7 月入住 4 晚
4/10 很差
Ronald
与家人出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
I didn't get the room i booked
Ronald
2025 年 7 月入住 2 晚
6/10 一般
Maureen
2025 年 7 月 18 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Breakfast was horrible
Maureen
2025 年 7 月入住 2 晚
10/10 超赞
Shundreika
2025 年 7 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Very nice
Shundreika
2025 年 7 月入住 2 晚
10/10 超赞
Brandy
与家人出行, 团体旅客
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
I can't say anything negative about this hotel. I will definitely stay again, and would highly recommend. The staff was super friendly and made the stay great.
Brandy
2025 年 7 月入住 2 晚
8/10 还可以
Kamryn
2025 年 7 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Great
Kamryn
2025 年 7 月入住 1 晚
8/10 还可以
Harold Dean
与家人出行
2025 年 7 月 11 日
The staff are friendly and kind. The facility is not as clean as I would expect of a newly opened hotel. The dust is already building up on the carpet and the elevator floor was filthy. The beds are comfortable. The carpet in front of the air conditioner was soaked but the staff addressed it immediately plus provided a room refresh. Two of the three containers in the shower did not work but again the staff addressed it immediately.
Harold Dean
2025 年 7 月入住 3 晚
10/10 超赞
Stacia
与家人及幼儿出行, 团体旅客
2025 年 7 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
New hotel so still very clean. Fairly small but it was perfect for what we needed
Stacia
2025 年 7 月入住 1 晚
10/10 超赞
Jim
与家人出行
2025 年 7 月 9 日
满意:清洁度、服务设施、住宿条件和设施
It’s only been open for a few months so the hotel was in excellent condition. I liked it being off the main highway with no other buildings near it.
Jim
2025 年 7 月入住 3 晚
10/10 超赞
Myranda
与家人及幼儿出行
2025 年 7 月 8 日
满意:清洁度、服务设施、住宿条件和设施
The staff was very friendly. I will be recommending to family and friends that choose to visit Alabama.
Myranda
2025 年 7 月入住 1 晚
6/10 一般
Tonisheya
2025 年 7 月 7 日
Tonisheya
2025 年 7 月入住 1 晚
10/10 超赞
Chastity
与家人出行
2025 年 7 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was comfortable and convenient. The shopping centers were very close near which made the trip very pleasant.
Chastity
2025 年 7 月入住 2 晚
2/10 糟糕
Raelyn
团体旅客
2025 年 7 月 4 日
不满意:清洁度、员工和服务、服务设施
When we arrived it took forever.. the workers were all talking among themselves. Literally we were just standing there while they had pointless convos.Then the lady whom I guess was in training took 10 mins to get us finally checked in, which I don’t mind I get it she’s new but the trainer was terrible at it. We finally get a room key and go up to the room and it’s dirty and been used. So we go back down and tell them and when we did we get told “your kidding foreal?” Like really? So then as we told the lady we were in a hurry to get to our room to get ready for a concert and meet friends she tells us our friends better hold their horses… after she always told us for no reason at all ugh imma have to get used to these general managers here. They just fired mine yesterday for no reason” first off.. why did she feel the need to tell us that? Two that is the most unprofessional thing I have ever heard.
This hotel is brand new and it absolutely the worst experience I’ve ever had. We ended up driving home after the concert instead of staying because it was just that bad.
Raelyn
2025 年 7 月入住 1 晚
8/10 还可以
Kimberly,Memphis
2025 年 7 月 3 日
满意:住宿条件和设施,清洁度
Kimberly
2025 年 6 月入住 2 晚
10/10 超赞
cassie
2025 年 6 月 30 日
满意:清洁度、服务设施、住宿条件和设施
cassie
2025 年 5 月入住 2 晚
6/10 一般
Rachel,Pelham
2025 年 6 月 29 日
满意:住宿条件和设施,清洁度
Check-in staff was great. Check-out staff, not so much. And the kitchen staff were incredibly rude. It smelled like weed when you walked in. Not awful, but not great.
Rachel
2025 年 6 月入住 1 晚
6/10 一般
Jennifer
与配偶出行
2025 年 6 月 28 日
满意:住宿条件和设施,服务设施
不满意:员工和服务
The staff at check in was not helpful. Person was more worried about being outside on the phone. I opted in for the room to be cleaned me it never happened. We were there for 4 days. When I asked about the room being cleaned I was told by someone else that they only clean after 3 days. Still never happened. I had to constantly request towels but there was not an option for someone to dispose of the dirty towels