海灘

Forstay Motel的評價

2.5 out of 5
Forstay Motel
Head St, Forster, NSW

評價

9.0

卓越

10 分評分,優異;70 則評價中有 44 則" "
8 分評分,不錯;70 則評價中有 20 則" "
6 分評分,一般;70 則評價中有 2 則" "
4 分評分,欠佳;70 則評價中有 2 則" "
2 分評分,很差;70 則評價中有 2 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.0/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Emily

讚好:整潔度
於 2024 年 3 月住了 2 晚
Forstay Motel Management 於 2024年4月2日的回應
Dear Emily,Thank you for your positive review.Regards

10/10 優異

Allan

讚好:整潔度、職員與服務、設施服務和住宿狀況
A great place to stay for the night. Comfortable bed and clean room.
於 2024 年 2 月住了 1 晚
FM Management 於 2024年2月25日的回應
Thanks for staying with us. We appreciate your wonderful feedback!

10/10 優異

Kanyarat

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best stay in Forster
The room is very clean. Motel location is just few minutes walk to the beaches, restaurants and shopping centre. Very convenient. The best thing about this stay is the staff whom are very helpful, caring and gave us a very warm welcome. Thanks for the hospitality.
於 2024 年 2 月住了 1 晚
Elly, 於 2024年2月19日的回應
Dear KanyarakThank you very much for your positive review. We are glad you liked to stay at our motel. Hope to see you again. Kind regards, FM Management

10/10 優異

brian

於 2024 年 2 月住了 1 晚
Forstay Motel Management 於 2024年3月20日的回應
Dear Brian,Thank you for your positive review.We are glad you liked to stay at our motel.hope to see you again.Kind regards,

2/10 很差

Nathan

於 2024 年 1 月住了 1 晚
Forstay Motel Management 於 2024年4月2日的回應
Dear guest, We do not consider bad reviews if there are no comments or any reason pointed.If you did not like your room, you should come to office and inform management about your complains.We would refund your money without any problems and you could go to other motel.As there was no word from you of complains /explanations we could respond to, this great review is not taken seriously.All the best.

4/10 欠佳

Chris

於 2024 年 1 月住了 2 晚

10/10 優異

George

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
FM Management 於 2024年1月21日的回應
Dear George,Thank you for your positive review.We are glad you liked to stay at our motel.Kind regards

8/10 不錯

JANE

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice motel
Great stay,very convenient location and everything was comfortable.
於 2024 年 1 月住了 4 晚
Forstay Motel Management 於 2024年1月21日的回應
Dear Jane,Thank you for your positive review.Kind regards

10/10 優異

Courtney

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Was perfect for what we needed, very comfortable and clean and the staff were very friendly and helpful.
於 2024 年 1 月住了 2 晚
Forstay Motel Management 於 2024年1月18日的回應
Dear Courtney,Thank you so much for your positive review.We are glad that you liked to stay at our motel.Hope to see you and your lovely children again.Kind regards

8/10 不錯

Susan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
FM Management 於 2024年1月16日的回應
Dear guest,Thank you for your positive review.Kind regards

4/10 欠佳

jack (Wyoming)

商務旅客
不滿:職員與服務、設施服務和住宿狀況
Had a night here a terrible smell of mould. Really not good enough $242 for a night. I recently stayed in the Grace Hotel in Sydney with breakfast for the same. Disappointed with expedias review of 8.9 be aware!
Forstay Motel Management 於 2024年1月16日的回應
It was very strange to read some complaints from a person who turned the room into a garbage dumb overnight. The condition in which you left the room says a lot about your personal qualities, especially cleanliness. When you checked-in our staff greeted you at reception, explained you everything about your room and what is located nearby motel, then our staff walked you from the office to your room, later asked several times if everything was ok, then you had no complaints about the smell or anything else. If you didn't like something you should immediately come to the office and inform us. We would refund your money and you would go to another motel. No one kept you here by force. Our housekeepers clean the rooms thoroughly, so the fungus or smell you are taking about is very questionable. Before you, doctors and lawyers from Sydney stayed in this room and everyone was happy, there were no complaints about the smell or high prices. We would also highly recommend you carefully read the list of services that are provided at our motel. Breakfast is not included in this list. Price during the peak season is high everywhere. No one forced you to pay 242, it was your choice, and blaming others for your actions is at least indecent. A real gentleman would not leave a room in such a terrible condition. You should be grateful that we did not charge you for the extra time our staff spent removing your trash and cleaning sand from every inch of the room and bathroom, from tables, from the sofa, from beds, even from toilet seat. Before leaving unsubstantiated reviews learn to respect the work of the people who serve you and look up the meaning of the expression "good manners" in the dictionary. 8.9 reviews were left by adequate people many of whom are our regular guests. We are very glad that there are many more smart, intelligent people who can appreciate our hard work than people like you. All the best.

2/10 很差

Barbara

於 2024 年 1 月住了 3 晚
Forstay Motel Management 於 2024年1月16日的回應
We would like to thank you for such an excellent assessment of our service. When you called during the busy season and asked us to find a room for an extra day on top of your previous reservation, we had to move almost all of our guests because you requested a room on the ground floor due to your health condition. It was very difficult because the motel was busy and took us a lot of time to spend shuffling people around trying to accommodate you on the ground floor. On the day of your arrival we met you, provided you all the information in detail, helped you with your luggage on the first day of your arrival, helped you move your luggage on the day when you moved from one room to another, listened several times to the same stories about your class reunion, politely devoting our time to you which we didn't have at all as we were extremely busy, asked you everyday if you needed something. The day you left you smiled in the office, again told stories about you class reunion, did not make any complaints, and then without any explanation, reasons and common sense you gave us a grandiose rating. At your age it is indecent to be so two-faced. All the best.

10/10 優異

Fabio

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bedroom was good and staff were helpful. Towels were very soft which was quite impressive. Location is pretty good with a petrol station next door with a very handy express mart. Shopping malls, beaches and Waterside all within walking distance. I would stay in here again.
Forstay Motel Management 於 2024年1月6日的回應
Dear Fabio,Thank you very much for your positive review.We are glad you liked to stay at our motel.Hope to see you again.Kind regards,

10/10 優異

Angel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay, close to the beach. Very clean, staff was very friendly and helpful
於 2023 年 12 月住了 3 晚
Elvira Kremlova, The FM Manager 於 2024年1月1日的回應
Dear Angel,Thank you very much for your positive review.We are glad that you spent a good time at our motel.Hope to see you again.Happy New Year.

10/10 優異

Plamen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Elvira and George are managing the property very well and going above and beyond to make sure that the customers are happy. We are very pleased with the service provided and we will visit again. Thank you for the great experience. Plamen and Milena
於 2023 年 12 月住了 3 晚
Elvira Kremlova, The FM Manager 於 2024年1月1日的回應
Dear Plamen and Milena,Thank you so much for your kind words and your positive review.We appreciate it a lot.It was a real pleasure to meet both of you.Hope to see you again .Happy New year.

10/10 優異

Sarah

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A great stay in Forster at Forstay
Clean rooms and good location. Within walking distance to beach and salt baths
於 2023 年 12 月住了 1 晚
Forstay Motel 於 2023年12月15日的回應
Thank you for your great review!We hope that you can come back and see us again soon!

10/10 優異

Carole

讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to restaurants and beach, friendly helpful staff, room was perfect, comfy bed
於 2023 年 11 月住了 1 晚
FM Management 於 2023年11月30日的回應
Dear carol,Thank you very much for your positive review.We are glad you liked to stay at our motel.Hope to see you again.Kind regards

10/10 優異

Dale

讚好:整潔度、職員與服務、設施服務和住宿狀況
Hosts were very helpfull with dinner recommendations and local knowledge.
於 2023 年 11 月住了 1 晚
FM Management 於 2023年11月24日的回應
Dear dale,Thank you very much for your positive review.We are glad you liked to stay at our motel.Kind regards,

6/10 一般

Kristi (Jersey City)

伴侶同遊
不滿:職員與服務
The property team were not very hospitable. The front door says the office is open until 7.30pm. When we arrived at 7.15pm there was no one present. I called the number and they did come and assist but were not very forthcoming. However, given that I have a US mobile it was an international call, i'm not sure how other international visitors who may or may not have international dialing/roaming would contact them. The next day we asked for beach towels so we could go for a swim (the motel is a block from the beach). We were told there were none. I asked if we could use the towels from the room and they told me "yes but they cannot touch the sand". So I can use a pool towel for the beach but can't get sand on it, so I can't put it on the ground. I asked for extra towels and was told they didn't have any. These people need to learn the definition of "hospitality".
於 2023 年 11 月住了 1 晚
Forstay Motel Management 於 2024年1月2日的回應
We had fun reading this review. Our team is always friendly and hospitable even with such arrogant people like you. The office is officially closed at 7:00 PM, this information is published on all websites. To your request for late check-in that you left on extranet you were sent a response with detailed instructions of check-in. The motel team is not responsible for your failure to read messages. Despite this you were given attention immediately upon your arrival. We explained to you in detail where you can have dinner and breakfast and also provided a full information about your room and parking space. Perhaps you were not happy that you were greeted without a bunch of flowers and a black tail coat, otherwise how can we explain your "not very forthcoming"? We never had any problems with other international guests as they either read our answers to their questions or found a way to call us. It s called responsibility. Guest and host are a two-way street.The motel does not provide beach towels. We highly recommend you to read carefully the list of services provided by the motel before booking a room. Towels that guests use for showers are prohibited from being taken to the beach. Perhaps in America where you come from, this is normal, but we respect the people who deliver linen to us and we cannot give them back towels full of sand, as this will possibly lead to the breakdown of their washing machines. The motel staff in the morning asked you three times if you needed fresh towels, to which you responded in negative.Perhaps you should first learn to respect other people's hard work and not to treat them as your personal servants. Good manners are definitely not your field.

6/10 一般

Belinda

讚好:整潔度和職員與服務
於 2023 年 11 月住了 2 晚
FM Management 於 2023年11月21日的回應
Thank you.

8/10 不錯

Gary

商務旅客
讚好:整潔度、設施服務和住宿狀況
.
於 2023 年 11 月住了 1 晚
FM Management 於 2023年11月16日的回應
Thank you

10/10 優異

Jay

讚好:整潔度、職員與服務和住宿狀況
Great
於 2023 年 11 月住了 2 晚
FM Management 於 2023年11月9日的回應
Dear jay,Thank you for your positive review.Regards,

10/10 優異

Stuart

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient location to beaches, walkable to shops and restaurants. Friendly staff.
於 2023 年 11 月住了 2 晚
FM Management 於 2023年11月7日的回應
Dear Stuart,Thank you very much for your positive review.We are glad you liked to stay at our motel.Hope to see you again.Kind regards

10/10 優異

Helen (Chatswood)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hosts welcome and helpfulness.. Room amenities.
於 2023 年 11 月住了 3 晚
FM Management 於 2023年11月5日的回應
Dear Helen,Thank you for your positive review.Kind regards

8/10 不錯

Sue

讚好:整潔度、職員與服務和住宿狀況
All tv channels not available in all our rooms
於 2023 年 10 月住了 3 晚
Forstay Motel Management 於 2024年1月2日的回應
Dear Sue,Sorry about any inconvenience that was caused, however all free channels were and are available at our motel. You stayed for three nights and never told us about any problems in TV. Except you, no one has ever complained about the lack of TV channels.Our apologies if something was wrong, however we can respond and fix problems if they are reported to us immediately. Regards,Forstay Motel Management

10/10 優異

gary

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
FM Management 於 2023年11月1日的回應
Dear Gary,Thank you so much for your positive review.We are glad you liked to stay at our motel.Kind regards

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great service. Clean. Helpful staff.
於 2023 年 10 月住了 2 晚
FM Management 於 2023年10月29日的回應
thank you very much for your positive review.Kind regards,

10/10 優異

John

多人同遊
Very friendly and accomodating
於 2023 年 10 月住了 2 晚
FM Management 於 2023年10月29日的回應
Dear John,Thank you so much for your positive review.We are glad you liked to stay at our motel.hope to see you again.Kind regards

10/10 優異

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
as all the above
於 2023 年 10 月住了 4 晚
FM Management 於 2023年10月28日的回應
Dear Michael,Thank you for your positive review.We are glad you had a nice time with us.Hope to see you again. Kind regards,FM Management

8/10 不錯

Lance

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
clean and comfortable
於 2023 年 10 月住了 1 晚
FM Management 於 2023年10月4日的回應
Dear Lance.Thank you for your positive review.Kind regards

10/10 優異

Yordan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The motel has been recently refreshed so everything is clean and beautifully. Staff is very friendly and accommodating. Excellent service.
於 2023 年 9 月住了 5 晚
FM Management 於 2023年10月4日的回應
Dear Yordan,Thank you so much for your positive review .We are glad you liked to stay at our motel.Hope to see you again.You and your lovely family are more than welcome :)Kind regards

8/10 不錯

Sue-ellen

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Lovely friendly owners , walking distance to beach and restaurants and affordable
於 2023 年 9 月住了 1 晚
FM Management 於 2023年10月3日的回應
Dear Guest,Thank you for your positive review.Kind regards

8/10 不錯

Lance

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
convenient
於 2023 年 9 月住了 1 晚
FM Management 於 2023年10月1日的回應
Thank you for your positive review,Regards

10/10 優異

Jason

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our room was clean and quiet and suited our purposes for our 1 night stopover. The staff recommendations for dinner at The Scillian and breakfast at Beach Bums Cafe were spot on and very appreciated. We’ll be back again in the future.
於 2023 年 9 月住了 1 晚
FM Management 於 2023年9月25日的回應
Dear Jason,Thank you very much for your positive review.We are glad you liked to stay at our motel.Kind regards,

8/10 不錯

mathew

讚好:整潔度和職員與服務
Nice little motel close too beach and restaurants
於 2023 年 9 月住了 2 晚
FM Management 於 2023年9月19日的回應
Thank you for your positive review.Regards,

10/10 優異

Geoff

伴侶同遊
讚好:設施服務
We had arrived late; however the manager Elle, was so accommodating, so friendly and professional. She also greeted us the following morning and gave us ideas to sightsee around Forster; extremely helpful if it is a place you have not visited for many years. The room was spotless and very quiet. Thoroughly recommend, not to mention value for money. We know where to stay in the future.
於 2023 年 9 月住了 1 晚
Elvira, The FM Manager 於 2023年9月13日的回應
Dear Geoff,Thank you so much for your nice words and your great review.We are glad you liked to stay at our motel.Hope to see you again.Kind regards

10/10 優異

Jeremy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great price and location. Clean standard room with everything you would expect.
於 2023 年 9 月住了 1 晚
FM Management 於 2023年9月7日的回應
Dear Jeremy,Thank you so much for your positive review.We are glad you liked to stay at our motel.Hope to see you again.Kind regards

10/10 優異

Elizabeth

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Everything was great
於 2023 年 9 月住了 1 晚
FM Management 於 2023年9月4日的回應
Dear Elizabeth,Thank you so much for your positive review.We are glad you liked to stay at our motel.Hope to see you again.

8/10 不錯

Brooke

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was very clean and tidy, staff were very polite and helpful. Good location also
於 2023 年 8 月住了 2 晚
FM Management 於 2023年8月28日的回應
Thank you for your positive review.Kind regards,

10/10 優異

Aaron

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Renovations are modernising the hotel. Staff are friendly and accommodating. Excellent value for money. Friendly and accom
於 2023 年 8 月住了 1 晚
FM Management 於 2023年8月28日的回應
Dear Aaron,Thank you very much for your review.We are glad you spent nice time at our motel.Hope to see you again.Kind regards

10/10 優異

Nadine

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
FM Management 於 2023年8月14日的回應
Dear Nadine,Thank you so much for your positive review.We are glad you liked to stay at our motel.Hope to see you again.Kind regards

10/10 優異

Trish

家人同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
It suited my perfect, very clean , very friendly & in a very convenient area walk to beach, shops , restaurants & yes I would definitely stay there again & reasonable prices 😁
於 2023 年 8 月住了 1 晚
FM Management 於 2023年8月8日的回應
Dear Trish,Thank you so much for your nice review.We are glad that you liked to stay with us.Hope to see you again, you are always welcome back.Kind regards.

8/10 不錯

Wendy

於 2023 年 7 月住了 1 晚
FM Management 於 2023年8月19日的回應
Thank you.Kind regards

10/10 優異

Cobie

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice little over night stay. Clean room and lovely owners. Walking distance to restaurants and beach.
於 2023 年 7 月住了 1 晚
FM Management 於 2023年7月26日的回應
Dear Cobie,Thank you very much for your positive review.We are glad you liked to stay at our motel.Hope to see you again.Kind regards

10/10 優異

Shelley

於 2023 年 7 月住了 1 晚
FM Management 於 2023年7月25日的回應
Dear guest,Thank you so much for your positive review.Your opinion is important for us.We are glad you had a good time at our motel.Hope to see you again.Kind regards

10/10 優異

Craig

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Arrived and staff were very helpful, particularily pointing out good eating spots and impotantly were to get an 5 30 coffee as l head out the next morning. room was clean and smelt really fresh making a solid first impression, great shower with high pressure, clean sheets with no overbearing luandry smell.comfortable bed and pillow, Great overnighter, one of the best stays l have had at this level 👍👍👍
於 2023 年 7 月住了 1 晚
FM Management 於 2023年7月16日的回應
Dear Craig,Thank you so much for your review.We are glad you spent a nice time at our motel.Hope to see you again.Kind regards

10/10 優異

Alan

伴侶同遊
讚好:整潔度和住宿狀況
Good sized, extremely clean room. Owners/managers friendly and very helpful. Walked two blocks for dinner - convenient spot.
於 2023 年 7 月住了 1 晚
FM Management 於 2023年7月13日的回應
Dear Alan,thank you very much for your nice review .We are glad you liked to stay at our motel.We'll be glad to see you again.Kind regards

8/10 不錯

Alison

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Property was as advertised, extremely clean, comfortable and great location only downside is the TV reception for evening viewing keep dropping out and picture would turn hazey…
於 2023 年 7 月住了 1 晚
FM Management 於 2023年7月12日的回應
Dear Alison,Thank you for your positive review.We are sorry that you could not watch TV the evening you stayed with us, however that evening there was poor signal reception throughout the area. so we could not do anything ,since the problems were not our fault.Hopefully next time your stay will be more pleasant.Kind regards

10/10 優異

Blake

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The rooms are nice and spacious and the beds were very comfortable.
於 2023 年 7 月住了 1 晚
FM Management 於 2023年7月8日的回應
Dear guest,Thank you very much for your positive review.We are glad you liked to stay at our motel.Hope to see you again.Kind regards

10/10 優異

Barry

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great position great service and convenient to shops and restaurants 10 out of ten
於 2023 年 6 月住了 1 晚
FM Management 於 2023年7月6日的回應
Dear Barry,Thank you very much for your positive review.We are glad you liked to stay at our motel.Hope to see you again.