接待處

福賽斯紅屋頂酒店的評價

2 out of 5
福賽斯紅屋頂酒店
480 Holiday Circle, Forsyth, GA

評價

7.8

不錯

10 分評分,優異;1001 則評價中有 330 則" "
8 分評分,不錯;1001 則評價中有 387 則" "
6 分評分,一般;1001 則評價中有 154 則" "
4 分評分,欠佳;1001 則評價中有 60 則" "
2 分評分,很差;1001 則評價中有 70 則" "

7.8/10 

整潔度

8.4/10 

職員與服務

6.8/10 

設施服務

7.4/10 

住宿狀況

7.6/10 

環保程度

評價

2/10 很差

Philip

於 2024 年 4 月住了 1 晚

8/10 不錯

Nakeitha

於 2024 年 4 月住了 3 晚
Carla RediResponse Specialist 於 2024年4月28日的回應
Hello Nakeitha, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Forsyth and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 一般

Scott

家人同遊, 親子同遊
讚好:職員與服務
Cigarette holes in the bedsheets and comforters and we were in a non-smoking room. Room was definitely dated and did not match really the picture description that was on expedia.com. It served our purpose and we were just staying for 4 to 5 hours to get some sleep to continue our drive home attendant was nice and courteous.
於 2024 年 3 月住了 1 晚
Olivia RediResponse Specialist 於 2024年4月2日的回應
Hello Scott, Thank you for telling us about your stay at the Red Roof Inn Forsyth. I'm thrilled that you found our staff to be nice and courteous and the other kind remarks highlighted. However, I am disappointed that your experience was less than ideal due to the holes you found on your bedsheets and comforters, the room not being to your liking along with the other concerns mentioned. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

6/10 一般

Yohannes

No soap on shower.
於 2024 年 3 月住了 1 晚
Kamaria RediResponse Specialist 於 2024年3月29日的回應
Dear Yohannes,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FORSYTH. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the lack of soap in the shower. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

10/10 優異

Alan (Burlington)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Price was great. Beautiful courtyard type area. Quiet, so I slept great.
於 2024 年 3 月住了 1 晚
OnielRediresponse Specialist 於 2024年3月23日的回應
Hi Alan,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Forsyth. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our courtyard and our prices. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

8/10 不錯

Stacee (Becker)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good clean basic hotel. One stay not a destination
於 2024 年 3 月住了 1 晚
Oniel Rediresponse Specialist 於 2024年3月23日的回應
Hi Stacee,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Forsyth. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

4/10 欠佳

Michael

伴侶同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
Renovated old style motel.
於 2024 年 3 月住了 1 晚
Gabrielle RediResponse Specialist 於 2024年3月19日的回應
Thank you for taking a moment to leave a review, Michael. The staff and I at the Red Roof Inn Forsyth were disappointed to see your 2/5 score following your stay. You stated that the hotel had a renovated old style. Feedback from our Red Roof guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 優異

Rosalind

讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was clean,skeptically about permanent guest hanging out.
於 2024 年 3 月住了 1 晚
Gabrielle RediResponse Specialist 於 2024年3月18日的回應
Thank you for taking a moment to leave a review, Rosalind. The staff and I at the Red Roof Inn Forsyth appreciate your 5/5 score following your stay. I am happy that our clean room pleased you. However, you stated that you were skeptical of persons hanging out. Feedback from our Red Roof guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 優異

mark

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Gewoon goed als je op doorreis bent
於 2024 年 3 月住了 1 晚
Chirell RediResponse Specialist 於 2024年3月11日的回應
Beste Mark,Hartelijk dank dat u de tijd heeft genomen om uw feedback over uw ervaring in Red Roof Inn Forsyth met ons te delen. Het is zeer verheugend om te lezen dat u een geweldige ontmoeting met ons heeft gehad en we stellen uw vriendelijke opmerkingen over de goede locatie zeer op prijs als u op doorreis bent. Uw feedback is essentieel omdat we ernaar streven om alle gasten een schoon, comfortabel en op waarden gebaseerd verblijf te bieden.Redroof kan niet wachten om u binnenkort Under Our Roof te zien, waar we u een schoon en comfortabel verblijf kunnen blijven bieden tegen een betaalbare prijs!Sincerely,ChirellRediResponse Specialist

6/10 一般

Colin

不滿:住宿狀況
Won’t stay again
於 2024 年 3 月住了 1 晚
Chirell RediResponse Specialist 於 2024年3月8日的回應
Dear Colin,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Forsyth. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 3/5 score. You indicated that your stay did not meet your expectations. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business.Sincerely, Chirell RediResponse Specialist

6/10 一般

Maryann

伴侶同遊, 寵物同遊
讚好:整潔度和職員與服務
Very noisy. Awoken by someone having a conversation outside of their room and at 430am by dogs barking in the room next to us. Overall room was clean. No breakfast, just coffee.
於 2024 年 3 月住了 1 晚
Chirell RediResponse Specialist 於 2024年3月6日的回應
Dear Maryann,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Forsyth. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about our clean room. You indicated that you were unsatisfied with noise disturbances and no breakfast being served. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay. Sincerely, Chirell RediResponse Specialist

10/10 優異

Russell

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Chirell RediResponse Specialist 於 2024年3月6日的回應
Dear Russell,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Forsyth and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip! Sincerely, Chirell RediResponse Specialist

10/10 優異

Robert

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to Interstate
於 2024 年 3 月住了 1 晚
Chirell RediResponse Specialist 於 2024年3月3日的回應
Dear Robert,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Forsyth. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our location being close to the interstate. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

6/10 一般

Brooklynn

於 2024 年 3 月住了 1 晚
Kamaria RediResponse Specialist 於 2024年3月24日的回應
Hello Brooklynn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORSYTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 不錯

Paige

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Room was a lot cleaner than I expected.
於 2024 年 2 月住了 1 晚
OnielRediresponse Specialist 於 2024年3月1日的回應
Hi Paige,Thank you for taking the time to write a review of your stay at the Red Roof Inn Forsyth. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

10/10 優異

Clifford

讚好:整潔度、職員與服務、設施服務和住宿狀況
Price
於 2024 年 2 月住了 1 晚
Front desk suspended. 於 2024年2月23日的回應
Hello Clifford,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn Forsyth. It's great to hear that you were pleased our competitive rates. Red Roof enjoy hearing about the good experience our guest had at our property. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 不錯

Sue

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
travelled with a pet. well suited when travelling with a dog. worked well on travelling through I75
於 2024 年 2 月住了 1 晚
Dannnielle Rediresponse Specialist 於 2024年2月9日的回應
Dear Sue,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FORSYTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the pet stay free policy and convenient location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely, Red Roof Management

6/10 一般

Cindy (South Wayne)

伴侶同遊, 寵物同遊
Hotel was very close to interstate but still not too noisy. Rooms were clean but could use some minor touching up. Overall, for the price was worth it.
於 2024 年 2 月住了 1 晚
Dannielle Rediresponse Specialist 於 2024年2月9日的回應
Dear Cindy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RRED ROOF INN FORSYTH. We are sorry that the upkeep of the room wasn't to your standard, but, we are happy to know that the rooms were clean and the price was worth it. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Red Roof Management

6/10 一般

Mo

商務旅客
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Room was clean and bed was comfortable. However walls were paper thin and I heard even ths tiniest sounds coming from rooms next door and above as well as outside, resulting in no sleep. Also they didnt give soap bars and instead have dispensers that dont work well at all. Really made showering an inconvenience.
於 2024 年 2 月住了 1 晚
Recordo Rediresponse Specialist 於 2024年2月8日的回應
Hello Mo,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn Forsyth. I'm happy our clean rooms and comfortable beds met your expectations.However, you highlighted that you weren't able to get a comfortable rest due other guest being noisy and our walls being thin, you also mentioned that our soap setup was uncomfortable to use. Please know that Red Roof does value your business and will take this into serious consideration. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

6/10 一般

Kimberly

於 2024 年 1 月住了 1 晚
Chevanese RediResponse Specialist 於 2024年1月23日的回應
Thank you, Kimberly, for being our guest at the Red Roof Inn Forsyth. We value you as a our guest and welcome your 6/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

2/10 很差

Alejandra

親子同遊, 寵物同遊
不滿:職員與服務、設施服務和住宿狀況
Terrible!!! Dangerous. Did not have breakfast available as promised. Only coffe. Man at the lobby super rude, terrible customer service.
於 2023 年 12 月住了 1 晚
Chirell RediResponse Specialist 於 2023年12月31日的回應
Dear Alejandra,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Forsyth. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with no breakfast being available and terrible customer service. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

2/10 很差

David

家人同遊, 寵物同遊
Property was ok. Room was ok. People staying at hotel were terrible - screaming at each other in the early evening, then having loud conversations until 1am. The walls are paper thin. There are better places to stay unless you where hearing aids and can remove them!
於 2023 年 12 月住了 1 晚
Chevanese RediResponse Specialist 於 2023年12月29日的回應
Thank you, David, for the feedback about your stay at the Red Roof Inn Forsyth. Whilst you indicated that the property, and room was okay, we're sorry to hear about the inconvenience caused by the noise from other guests. At Red Roof, our team is dedicated to ensuring a comfortable stay for all guests, and we sincerely apologize for any disturbance you experienced. We will take your comments into consideration to make changes to improve our customer experience. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

8/10 不錯

Phillip

讚好:整潔度、職員與服務和住宿狀況
You need to have different size/thickness of pillows and a channel guide, for the tv.
於 2023 年 12 月住了 1 晚
Chevanese RediResponse Specialist 於 2023年12月29日的回應
Thank you, Phillip, for your recent review of your stay at the Red Roof Inn Forsyth. We value you as a our guest and welcome your 4/5 rating. However, it upsets me to hear that the pillows, and the channel guide weren't to your liking. At Red Roof, your feedback is important to us and will be taken into consideration to make changes to improve our customer experience.We look forward to another opportunity to serve you better at Red Roof the next time you're in town.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

8/10 不錯

Roger

於 2023 年 12 月住了 1 晚
Dannielle Rediresponse Specialist 於 2023年12月14日的回應
Hello Roger, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORSYTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

8/10 不錯

Ronald

於 2023 年 11 月住了 1 晚
Dannielle Rediresponse Specialist 於 2023年12月17日的回應
Hello Ronald, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORSYTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 不錯

Sharon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
No frills hotel at a great price. The manager was extremely nice. PETS STAY FREE! Some hotels charge $50 for a pet. I always look for a Red Roof Inn first.
於 2023 年 11 月住了 1 晚
Dannielle Rediresponse Specialist 於 2023年11月11日的回應
Dear Sharon,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FORSYTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the affordable prices, nice manager and pet stay free policy here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 不錯

David

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
OnielRediresponse Specialist 於 2023年10月31日的回應
Hi David,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating, following your stay at the Red Roof Inn Forsyth. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

10/10 優異

Michael

於 2023 年 10 月住了 1 晚
Oniel Rediresponse Specialist 於 2023年10月30日的回應
Hi Michael,Thank you for taking the time to write a review of your stay at the Red Roof Inn Forsyth. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management Rediresponse Specialist

2/10 很差

Christopher

商務旅客
不滿:職員與服務、設施服務和住宿狀況
In room facilities including the bed, shower, and tv were awful. On the upside it was so bad that it seemed to scare any roaches away.
於 2023 年 10 月住了 2 晚
Oniel Rediresponse Specialist 於 2023年10月30日的回應
Hi Christopher,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Forsyth. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,OnielRedRoof Management Rediresponse Specialist

6/10 一般

Mayra

於 2023 年 10 月住了 1 晚
LaTunde Murrant. Rewards Specialist 於 2023年10月24日的回應
Hello Mayra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORSYTH and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 不錯

Sue

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
LaTunde Murrant. Rewards Specialist 於 2023年10月24日的回應
Hello Sue, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORSYTH and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 優異

MOHAMMAD MAMUN (WELLINGTON)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful
於 2023 年 10 月住了 1 晚
Dannielle Rediresponse Specialist 於 2023年11月5日的回應
Dear Mohammad,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FORSYTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 很差

真實旅客

不滿:職員與服務和客房舒適度
Worst ever
I got a room that said now till the 15th. It was after midnight when we checked in and the guy wouldn’t let us. He said it was booked for the next day. He wouldn’t help me figure anything out or help me with a room. Let me with no place to say at 1 am in a different state. I want a refund.
於 2023 年 10 月住了 1 晚
Abigail RediResponse Specialist 於 2023年10月17日的回應
Dear Valued Guest,Thank you for sharing your comments regarding your stay at the Red Roof Inn Forsyth. I'm disheartened to see that your stay was less than ideal due to the issues you described with your reservation. We will take your comments into consideration to make changes to improve our customer experience. In regards to being refunded, please feel free to reach out to the third party booking site. We are sorry that your last stay was less than ideal. Thank you for sharing your concerns. We wish you all the best in your future travels.Sincerely, Abigail RediResponse Specialist

8/10 不錯

Pamela

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was nice and accommodating. We appreciate, the pet friendly, no charge policy. The rooms are comfortable, and clean.
GM 於 2023年11月7日的回應
We greatly appreciate that you share your experience with us. Your feedback will help us to improve continually and provide you with high quality of service. Thank you for sharing your experience. We look forward to seeing you in your future travels.

8/10 不錯

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Kamaria Red Roof Management RediResponse Special 於 2023年10月9日的回應
Hello Michael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORSYTH and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 優異

Caleb

於 2023 年 10 月住了 1 晚
Kamaria Red Roof Management RediResponse Special 於 2023年10月8日的回應
Hello Caleb, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORSYTH and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 不錯

Holly

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
There’s nothing to do here but the hotel seems fine. Good for an overnight stop.
於 2023 年 10 月住了 1 晚
GM 於 2023年11月7日的回應
We greatly appreciate that you share your experience with us. Your feedback will help us to improve continually and provide you with high quality of service. Thank you for sharing your experience. We look forward to seeing you in your future travels.

2/10 很差

June

不滿:整潔度和客房舒適度
Not staying here again
The hotel was very convenient to getting on and off the highway. The bathroom was fine. My bed however DID NOT HAVE CLEAN SHEETS on it. How could I tell? Lots of wrinkles and smelled like urine. We will not be staying here again.
於 2023 年 10 月住了 1 晚
Linton Red Roof Management Rediresponse Specialist 於 2023年10月6日的回應
Dear June,Thank you for telling us about your recent visit to RED ROOF INN FORSYTH. It's good to read that our hotel was hotel was convenient and the bathroom was sufficient to your needs. However, you stated that the uncleanliness of the sheets on your bed and the odor you mentioned. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Regards,LintonRed Roof ManagementRediresponse Specialist

8/10 不錯

Vicky

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean, nice decor, good price, but older facility
Clean, nice decor, good price, but older facility - would stay again.
於 2023 年 9 月住了 1 晚
Linton Red Roof Management Rediresponse Specialist 於 2023年10月4日的回應
Hello Vicky,Thank you for sharing your feedback following your recent visit to RED ROOF INN FORSYTH. I was happy to read that our good price and clean rooms pleased you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. Our team at Red Roof look forward to having you visit with us again in the future.Regards,LintonRed Roof ManagementRediresponse Specialist

10/10 優異

Phillip

讚好:整潔度、職員與服務、設施服務和住宿狀況
Not as full pillows maybe 2 full pillows and two half full pillows.
於 2023 年 9 月住了 1 晚
Sharma RediResponse Specialist 於 2023年9月27日的回應
Dear Phillip,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN FORSYTH. I am sorry the pillows were not being up to your standards.Thank you again for sharing your concern. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Sharma Red Roof ManagementRediResponse Specialist

10/10 優異

Ellen

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
GM 於 2023年11月7日的回應
We are glad that we could provide a great and comfortable stay for you. Thank you for 5 out of 5 rating.

10/10 優異

Maribel

於 2023 年 9 月住了 1 晚
Antonio,RediResponse Specialist 於 2023年10月16日的回應
Hello Maribel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORSYTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 優異

Jose

商務旅客
Everything is clean ... the staff they very frenly and professional
於 2023 年 9 月住了 2 晚
GM 於 2023年11月7日的回應
Thank you so much for that great score and comment you left about your stay with us. We hope to see you again should your travel bring you to our area.

10/10 優異

Charles

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Devorine Red Roof Management 於 2023年9月21日的回應
Thank you for taking a moment to complete our survey, Charles. The staff at the Red Roof Inn Forsyth and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 不錯

Tina

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place
This is a good place to stay. It’s clean and priced reasonably. The staff was friendly. There is a good Mexican restaurant right next door. If you are expecting a totally clean up to date place this might not be it. I would stay here again.
於 2023 年 9 月住了 1 晚
Gabrielle RediResponse Specialist 於 2023年9月17日的回應
Thank you for taking a moment to leave a review, Tina. The staff and I at the Red Roof Inn Forsyth appreciate your 8/10 score following your stay. I am thrilled that our friendly staff, reasonable prices and the other highlights listed pleased you. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle Red Roof ManagementRediResponse Specialist

8/10 不錯

Janice

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Toni-Ann RediResponse Specialist 於 2023年9月15日的回應
Hello Janice,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 一般

William

不滿:住宿狀況
於 2023 年 9 月住了 1 晚
Oshane RediResponse Specialist 於 2023年9月13日的回應
Hello William, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORSYTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 優異

tara

讚好:整潔度、職員與服務、設施服務和住宿狀況
I really enjoyed the areait was my first time there and it was very convenient and walking distance for every thing.There was a mexican restaurant inside of the hotel convenient store across the street . The employees were very helpful and consistent the rooms were clean and it is pet friendly. I loved my stay there will be back
於 2023 年 9 月住了 2 晚
Kamaria RediResponse Specialist 於 2023年9月11日的回應
Dear Tara,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FORSYTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score following your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist

8/10 不錯

Estelle

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
One night stay that was on the way!
I enjoyed my short stay, and Dawn at the front desk was very friendly and got me checked right in. It was convenient to have a Mexican restaurant right on site and I enjoyed my meal there. When I saw the pictures of the courtyard, I was excited that there was space for my puppy to walk around in, but was somewhat disappointed that dogs were not allowed in the area due to health concerns for children. there were however areas around the exterior to walk my dog. All in all I would stay there again.
於 2023 年 9 月住了 1 晚
Oshane RediResponse Specialist 於 2023年9月11日的回應
Dear Estelle,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN FORSYTH regarding the convenience and staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

8/10 不錯

Donald

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable!
於 2023 年 9 月住了 1 晚
Dannielle Rediresponse Specialist 於 2023年9月9日的回應
Dear Donald,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FORSYTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding Redroof clean, comfortable room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management