We were not warned about the construction going on next door AND inside the hotel, which started at 8 am on a Thursday. Room was not cleaned well. Floors were dirty. One day towels were removed and not replaced. When I asked staff in the hallway for a bath mat to step on, I was handed a folded towel. They said “it’s ok, you can use it” mind you it was pulled from a black trash bag. When I unfolded it to put on floor, it was a dirty towel. I didn’t dare go ask for hand towels or wash cloths, I may have gotten dirty ones! The trash was not taken out in the restroom, only the room.
The restaurant staff out by the pool were not very kind or understanding of guests with children. They told us we could not sit at their tables while my son had “McDonald’s” which I explained was just a rinsed out cup with apple pieces.
Cabanas and mini golf are NOT included in you fee to stay. Must pay extra be prepared.