We will not be returning to this property. The biggest issue was the door to our unit. Every time someone walked by — even in the middle of the night — it rattled loudly. It was disruptive enough that we had to wedge the bathroom rug against the door and prop a suitcase in front of it just to get some sleep. That’s not something guests should have to improvise on their own. The beach setup was also disappointing. Many of the beach chairs were in very poor condition, with holes so large you could literally sink through them. If you wanted a top cushion for the chair, it came at an additional charge per chair, which felt excessive given the condition of the loungers. The beach itself was often littered with trash left behind by other guests, and it didn’t appear to be cleaned regularly. The buoys marking the jet ski entrance obstructed the ocean view, and there was a frequent smell of gasoline throughout the day from the watercraft activity, which really took away from the relaxing beach atmosphere.
Service was underwhelming. Staff were not particularly friendly, and basic items like washcloths were surprisingly hard to get. Regular coffee packets in the room were also limited — decaf was readily available, but standard coffee was not consistently restocked.
We also had an issue with a neighboring guest smoking marijuana in their room, which we had to report to management. There was also construction noise from two adjacent properties that went on ALL day.