2/10 糟糕
Patti
带宠物出行
2026 年 2 月 27 日
不满意：清洁度、服务设施、住宿条件和设施
The first room smelled like urine so bad that I wouldn't even let my tiny dog walk on the carpet. I threw away the shoes that I used to walk around in that room. It was very rundown, had destruction, stains all over the carpet, filthy everywhere, heat did not work, what looked like blood stains on the wall. Toothpaste splatter all over the bathroom sink and mirror. The linens were cheap and tacky and had hair on them. Was moved to a second room where I was continually locked out because the key cards never worked, there was no shampoo in the bathroom, the drains were all clogged, the TV didn't work, and again the heating and air conditioning didn't work properly. There wasn't enough toilet paper so I tried to stop a cleaning lady walking by my room and she completely ignored me until I yelled asking for toilet paper which she said she didn't have. Could not adjust the speed up or down on the old treadmill and only had one speed to choose. The manager said he was going to give me a discount but he never did. The entire place was run down and very dirty, very poorly managed, need to fire the entire cleaning staff. Comfort Inn should be ashamed for allowing this. Worst hotel I've ever stayed at in my entire life. I was afraid to give a bad review because clearly the owners and the staff are shady and they have my personal information like my driver's license and credit card.
Patti
2026 年 2 月入住 3 晚
