住宿正面

德薩斯沃斯堡 I-35 及 I-20 6 號汽車旅館 的評價

2.5 out of 5
德薩斯沃斯堡 I-35 及 I-20 6 號汽車旅館
6450 South Freeway, Fort Worth, TX

評價

7.8

不錯

10 分評分,優異;889 則評價中有 379 則" "
8 分評分,不錯;889 則評價中有 259 則" "
6 分評分,一般;889 則評價中有 93 則" "
4 分評分,欠佳;889 則評價中有 60 則" "
2 分評分,很差;889 則評價中有 98 則" "

8.2/10 

整潔度

8.2/10 

職員與服務

6.6/10 

設施服務

8.0/10 

住宿狀況

5.0/10 

環保程度

評價

2/10 很差

Ole

不滿:整潔度和住宿狀況
Nothing
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月4日的回應
Dear Ole,We apologize for your disappointing experience during your stay. Your feedback is important to us, and we would like to learn more about what led to your dissatisfaction so that we can address any issues and improve our services. Please feel free to reach out to us directly to discuss your concerns further. We value your feedback and hope to have the opportunity to make it right for you in the future.Sincerely,Hotel Manager

4/10 欠佳

Audriana

家人同遊
不滿:整潔度、設施服務和住宿狀況
Not clean. Random people walking around all night. Unsafe
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月19日的回應
Dear Audriana,I am very sorry to hear that we could not meet your expectations. My apologies for the problems you experienced. Our team will resolve the issues as quickly as possible. We will ensure that you have a pleasant stay next time. I look forward to welcoming you again.Sincerely, Hotel Manager

4/10 欠佳

Gervais

不滿:住宿狀況
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月19日的回應
Dear Gervais,Thank you for sharing your feedback. We're glad you appreciated the convenient location and comfortable beds. However, we apologize for the noise disturbances and cleanliness issues you experienced. Rest assured, we take these matters seriously and will address them promptly to improve our services. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Sincerely,Hotel Manager

10/10 優異

Javier

於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月4日的回應
Hello Javier,Thank you for the stay and the feedback. I am confident that you had a great time looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our top priority. Please stay with us again.Sincerely,Hotel Manager.

8/10 不錯

Amy

家人同遊
不滿:設施服務
The rooms are very spacious and the bathroom mirror is fantastic for doing makeup (my girls had a dance competition). Their is no pool or gym or breakfast. The coffee is bad with powdered creamer and Splenda offered only. If you order Uber eats make sure you tell them Motel 6 because there is a Super8 at the same address and it's in front. The parking lot is well lit but there was a lot of people loitering. I would stay again for the price and nice rooms but this is a no frills hotel.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月13日的回應
Hello Amy,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

2/10 很差

Kenneth

不滿:職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Hotel Manager 於 2024年4月11日的回應
Dear Kenneth,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 優異

Lorri

讚好:整潔度、職員與服務和住宿狀況
Nice hotel. Room was gorgeous & clean!
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月3日的回應
Dear Lorri,Thank you for your positive review! We're delighted to hear that you enjoyed your stay and found our hotel nice, with a gorgeous and clean room. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic experience in the future.Sincerely,Hotel Manager

10/10 優異

Anthony

於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年4月21日的回應
Dear Anthony,Thank you for rating your stay with us as a perfect 5 out of 5! We're delighted that you had such a wonderful experience. If there's anything specific you loved about your stay or if you have any feedback to share, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

6/10 一般

tiara

My biggest issue was that the property hallways smells like animal piss. That was a big deal for me. Room wasn't too bad considering...
於 2024 年 3 月住了 4 晚
Hotel Manager 於 2024年3月27日的回應
Dear Tiara,Thank you for your feedback. We apologize for any unpleasant odors you encountered in the property hallways. Rest assured, we take cleanliness and hygiene seriously, and we will address this issue promptly to ensure a more pleasant environment for our guests. We're glad to hear that your room was satisfactory overall. Your input helps us improve, and we hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

2/10 很差

Ole

於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年4月15日的回應
Hello Ole,Thanks for the stay, but sad to see the single star. My apologies for all the inconveniences you experienced. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager.

6/10 一般

Darrell

於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月11日的回應
Dear Darrell,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

4/10 欠佳

Susan

寵物同遊
不滿:整潔度和住宿狀況
The room was listed as non-smoking, but someone had definitely smoked in the room. There was a plastic bag wrapped around the smoke detector to prevent from being set off. The lobby had a smoky smell & was dirty. The area didn't feel very safe, I would definitely stay somewhere else if i needed to stay in the area again.
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月7日的回應
Dear Guest,We sincerely apologize for the unpleasant experience you had during your stay. It is disheartening to hear about the smoking-related issues in the room and the overall cleanliness concerns in the lobby. We take these matters seriously, and rest assured, we will investigate and address them with our team to prevent similar occurrences in the future. Your safety and comfort are our top priorities, and we regret that we fell short during your stay. If there's anything specific you'd like to share or if there are ways we can make amends, please feel free to let us know. We appreciate your feedback, and we hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel Manager

2/10 很差

Karen (Bedford)

Refused service
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月29日的回應
Dear Guest,We sincerely apologize for the experience you had, and we regret any inconvenience caused by the refusal of service. This is not in line with our standards, and we take such matters seriously. Please be assured that we will investigate this issue and take appropriate action to ensure it does not happen again. We value your feedback, and we hope you will consider giving us another chance to provide you with the service you deserve.Sincerely,Hotel Manager

2/10 很差

Chris

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Hotel Manager 於 2024年2月24日的回應
Hello Chris,Thanks for the stay, but sad to see the single star. My apologies for all the inconveniences you experienced. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager.

6/10 一般

Regina Susanne (Katy)

讚好:整潔度和職員與服務
不滿:住宿狀況
於 2024 年 2 月住了 4 晚
Hotel Manager 於 2024年2月21日的回應
Dear Regina,Thank you for your stay and the three stars. From an improvement point of view, we look for specific comments about what you liked and not. You will have a better experience next time.Sincerely,Hotel Manager.

2/10 很差

Rodney

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Hotel Manager 於 2024年2月7日的回應
Dear Rodney,We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would like to understand the specific issues you encountered to address them and improve our services. If you're willing to share more details about your stay, please feel free to reach out. We appreciate your input and hope to have the opportunity to make amends in the future.Sincerely,Hotel Manager

10/10 優異

Daisy Damaris

讚好:整潔度和職員與服務
Hotel Manager 於 2024年2月1日的回應
Dear Daisy,Thank you for staying with us and for providing a review through which you gave us five stars. Your rating is very much appreciated and it inspires us to maintain our high standards of hospitality. It is a pleasure to serve such valued guests as yourself, and we hope to see you again soon! Sincerely, Hotel Manager

10/10 優異

Daniel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月28日的回應
Dear Daniel,Thank you for providing a perfect score of 5 out of 5 on Expedia! We're pleased to hear that your experience was good. If there are any specific aspects you particularly enjoyed or if you have any suggestions for improvement, please feel free to share. Your feedback is important to us, and we look forward to hosting you again.Sincerely,Hotel Manager

2/10 很差

Mia

伴侶同遊, 寵物同遊
不滿:整潔度和住宿狀況
People let their dogs bark for hours. Smells like straight pee and cigarettes…. Found a dirty used towel towel in my room when I checked in.
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月23日的回應
Dear Guest,We appreciate your feedback and apologize for the inconveniences you encountered. We're sorry for the disturbance caused by barking dogs and the unpleasant odor. Your comments about the dirty towel are concerning, and we will address this issue immediately. Thank you for bringing these matters to our attention.Sincerely,Hotel Manager

10/10 優異

Derek

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exceptional service, comfortable accommodations, and convenient location.
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年1月22日的回應
Dear Guest,Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed our exceptional service, comfortable accommodations, and convenient location. Providing a great experience for our guests is our top priority, and we are glad we could meet your expectations. If you have any suggestions for improvement or specific preferences for your future stays, please feel free to share. We look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Manager

4/10 欠佳

Lili

不滿:職員與服務
3
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月22日的回應
Dear Guest,Thank you for sharing your feedback with us. We appreciate your honesty. We're sorry to hear that your experience fell short of expectations. Your comments are valuable, and we will use them to address the areas that need improvement. If there are specific issues you'd like us to focus on or if you have any additional details to share, please feel free to let us know. We hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

2/10 很差

Kenneth

於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月22日的回應
Dear Guest,Thank you for taking the time to share your experience. We're disappointed to learn that your stay did not meet your expectations. Your feedback is important to us, and we apologize for any inconvenience you may have encountered. If there are specific details or concerns you would like us to address, please provide more information. We value your input and will use it to improve our services. We hope to have another chance to provide you with a more positive experience in the future.Sincerely,Hotel Manager

6/10 一般

DEREK (BATON ROUGE)

商務旅客
讚好:整潔度和職員與服務
不滿:設施服務
Check-in process was fast. Lotta shady people hanging in and around the property. Although I chose a non-smoking room, I smelt tobacco and mariijuana smoke ALL throughout my stay both in the hallways and in my room, which was really uncomfortable Bathroom and floors were clean. Apart from the occasional shouts it was okay.
於 2024 年 1 月住了 2 晚
Hotel Manager 於 2024年1月17日的回應
Hello Derek,Thank you for your stay and feedback regarding your recent stay at our property. I have noted your comments about what you liked and disliked during your stay. My apologies. We will further improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.

8/10 不錯

Helen

於 2024 年 1 月住了 2 晚
Hotel Manager 於 2024年1月17日的回應
Hello Helen,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay, looking at the four stars. Please give us your specific comments, if any, for improving our services. Guest satisfaction is our priority. Please stay with us again.Sincerely,Hotel Manager.

2/10 很差

Joni

多人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Terrible Hotel
There was a party going on all night. There is a cap on the bathroom floor that looks like it was from gatorade or something plus dirt in the corners. The walls and doors are damaged and a couple somewhere very near our room is having a knock down drag out fight. That's what $80 got us . . . It was a terrible night. I could smell cigarettes. The smoke alaem in our room was covered with a plastic bag, pretty sure thats not code. In the morning we killed a cockroach crawling across the floor. 100% i do not recommend to anyone to stay here. The place needs to be shut down.
Covered smoke alarm
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月13日的回應
Dear Joni,We sincerely apologize for the unacceptable experience you had during your stay. Your feedback is deeply concerning, and we are taking immediate action to address the issues you've highlighted. Our team will thoroughly inspect and rectify the cleanliness, maintenance, and noise concerns.Sincerely, Hotel Manager

8/10 不錯

Helen

於 2024 年 1 月住了 5 晚
Hotel Manager 於 2024年1月12日的回應
Dear Helen,Thank you for your 4 out of 5 rating on Expedia. We appreciate your feedback. If there are specific areas where we can improve to make your next stay even better, please let us know. Your satisfaction is important to us, and we look forward to the opportunity to serve you again.Sincerely,Hotel Manager

2/10 很差

Suzanna

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
Absolute no.
Um. The photos online look nice. From the outside it looks really nice for a motel 6. Once you get inside you’re doomed. The room had black slime all over the walls of the tub and floors. Smells like cigarette smoke inside bad. Towels had grass and sticks in them. The fridge and microwave isn’t even on a table just on the ground. Nasty. Do not recommend.
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月10日的回應
Dear Guest,We appreciate your positive comments on our exterior. However, we sincerely apologize for the issues you encountered during your stay. Your feedback is valuable, and we take cleanliness and guest satisfaction seriously.Rest assured, we are addressing the concerns you've raised to ensure a more pleasant experience for our guests. We apologize for any inconvenience and appreciate your candid feedback.Sincerely,Hotel Manager

8/10 不錯

Neriah

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a nice stay for the price point .
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年1月10日的回應
Dear Neriah,Thank you for choosing to stay with us, and we appreciate your positive feedback. We're delighted to hear that you had a nice stay, especially considering the value we aim to provide.If there's anything specific you enjoyed or if you have any suggestions for areas of improvement, please let us know. We value your input and look forward to welcoming you again in the future.Sincerely,Hotel Manager

2/10 很差

Alana

不滿:職員與服務、設施服務和住宿狀況
This hotel should be shut down for health code and fire violations. The smoke detectors are covered with plastic and the end doors are locked and cannot be accessed from the inside out. I have seen other reviews where management has responded and yet nothing has ever been done.
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月10日的回應
Dear Guest,We sincerely apologize for any concerns you had during your stay. Your feedback is crucial for our improvement, and we take your comments seriously. Rest assured, we are investigating the issues you raised and will address them promptly to ensure the safety and comfort of our guests.If you have further details or would like to share more information, please feel free to reach out to us directly. Your satisfaction and well-being are our top priorities.Sincerely,Hotel Manager

4/10 欠佳

Renee

於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月10日的回應
Dear Renee,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Your input is valuable to us, and we will use it to address areas that need improvement.If there are specific details you would like to share or if you have any suggestions for how we can enhance our services, please feel free to let us know. We strive to provide the best possible experience for our guests and appreciate your insights.Sincerely,Hotel Manager

10/10 優異

Princesitaa

於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年1月10日的回應
Dear Princesitaa,Thank you for the wonderful 5-star rating! We're thrilled to hear that you had a great experience during your stay. If you have any specific feedback or if there's anything we can do to make your next visit even better, please feel free to share.We appreciate your positive review and look forward to hosting you again.Sincerely,Hotel Manager

8/10 不錯

Emmanuel

於 2023 年 12 月住了 1 晚
Hotel Manager 於 2023年12月31日的回應
Dear Emmanuel,We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you again for choosing our hotel and we hope to see you again soon!Sincerely,Hotel Manager

2/10 很差

CHRISTOPHER (Island Lake)

不滿:整潔度、職員與服務、設施服務和住宿狀況
The building is newer but the facility isn’t taken care of. The carpet has stains and sticky. The shower was dirty and there are visible roaches and other insects in the room.
於 2023 年 12 月住了 3 晚
Hotel Manager 於 2023年12月28日的回應
Dear Christopher,I sincerely apologize for all the inconveniences during your recent stay with us. Let me assure you that we take these matters very seriously and are addressing them on priority. We truly value your business and hope that you will give us another chance the next time you are here.Sincerely,Hotel Manager

2/10 很差

Ted

伴侶同遊
不滿:整潔度、職員與服務和設施服務
The staff was extremely rude. The room smoke detector was covered with a plastic bag making it inoperable. When I asked to have it fixed they told me to do it myself. The whole place smelled of marijuana. The microwave did not work. We asked to have it replaced three times and were told we could bring our food to the desk so they could heat it in the office. They did not clean daily and refused to bring towels. Required me to go to desk to get my own towels. Worst hotel in South Fort Worth.
於 2023 年 12 月住了 2 晚
Hotel Manager 於 2023年12月26日的回應
Dear Ted,It is very disappointing to learn of the bad impression you made with the state of your accommodations. It is pretty serious, and we never condone things such as marijuana in our hotel or on our premises. We provide a safe experience, and the safety of our guests is our first priority. The matter will be investigated and strictly acted upon. Already, the security and staff have been alerted to be more proactive and seriously listen to and verify the claims if any suspicious activities are going on around the premises, as we are against such acts. Also, I noted all the issues mentioned and will be addressing them to the concerned departments. We request your understanding and continued patronage.Sincerely,Hotel Manager

2/10 很差

Ted

於 2023 年 12 月住了 3 晚
Hotel Manager 於 2024年1月15日的回應
Dear Ted,We're sorry to see your 1 out of 5 rating on Expedia. We sincerely apologize if your stay did not meet your expectations, and we would like to understand more about the issues you encountered. Your feedback is valuable, and we are committed to addressing any concerns you may have had. If there's anything specific you would like to share or discuss, please feel free to reach out. We appreciate your input and hope to have the opportunity to make amends.Sincerely,Hotel Manager

2/10 很差

Ted

於 2023 年 12 月住了 3 晚
Hotel Manager 於 2024年1月15日的回應
Dear Ted,We're sorry to see your 1 out of 5 rating on Expedia. We sincerely apologize if your stay did not meet your expectations, and we would like to understand more about the issues you encountered. Your feedback is valuable, and we are committed to addressing any concerns you may have had. If there's anything specific you would like to share or discuss, please feel free to reach out. We appreciate your input and hope to have the opportunity to make amends.Sincerely,Hotel Manager

2/10 很差

Fred

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Very uncomfortable and unclean.
於 2023 年 10 月住了 1 晚
Hotel Manager 於 2024年1月31日的回應
Dear Fred,We sincerely apologize for the discomfort and cleanliness issues you encountered. Your feedback is invaluable, and we are committed to addressing and improving the areas that fell short of your expectations. If you have specific details or additional concerns you would like to share, please contact us directly. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

8/10 不錯

Jesse

讚好:整潔度、職員與服務和設施服務
Everything was good 👍
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2023年12月12日的回應
Dear Jesse,Thank you for your feedback! We're glad to hear that everything was good during your stay. We appreciate your input and hope to host you again in the future!Sincerely, Hotel Manager

4/10 欠佳

Susie

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
I liked the fact that they let us into our room a bit early. We didn't like the fact that the bathroom in the lobby was a terrible mess, the yard around the building was nice and green but covered in dog poop because there were no designated areas for dogs and no doggie bags handy for people to use. I liked that it was well lit. But the ultimate terrible part was this morning when we got ready to leave at around 5:30am. Apparently a man and woman got into a fight in the parking lot. The man dragged the woman into the hotel lobby, dragged her to the elevator and began punching her in the face as they entered the elevator. We begged the night manager to call the police which he assured us he would do, but they had not arrived when we left. We think the guy took her to room 315 because his yelling included that room number.
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年11月20日的回應
Dear Susie,We are deeply sorry to hear about the disturbing incident you witnessed during your stay. The safety and well-being of our guests are our top priorities, and we take such matters very seriously. We appreciate your prompt reporting of the situation to our staff, and we will be conducting a thorough investigation into the matter. Please be assured that appropriate actions will be taken. We apologize for any discomfort this may have caused you and appreciate your understanding.Sincerely, Hotel Manager

4/10 欠佳

Mary

不滿:整潔度和住宿狀況
When we entered the "lobby" of the Motel 6, the hotel clerk was behind what appeared to be a wall of bulletproof glass. There was nothing else in the "lobby". We immediately got our safety guard up.
於 2023 年 11 月住了 2 晚
Hotel Manager 於 2023年11月13日的回應
Dear Mary,We apologize if the initial impression of our lobby raised concerns. Our commitment is to provide a safe and welcoming environment for all guests. We appreciate your feedback and will consider how we can improve the overall atmosphere of our lobby to ensure a more positive and comfortable experience for our guests. We value your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 不錯

Jose H

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年11月14日的回應
Dear Guest,Thank you for taking the time to share your rating. We're delighted to see that you had a positive overall experience. If you have any specific feedback or suggestions on how we can improve and make your next stay even better, please feel free to share. We value your input and hope to welcome you back in the future.Sincerely,Hotel Manager

8/10 不錯

Crystal

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Hotel Manager 於 2023年11月13日的回應
Hello Crystal,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay, looking at the four stars. Please give us your specific comments, if any, for improving our services. Guest satisfaction is our priority. Please stay with us again.Sincerely,Hotel Manager.

2/10 很差

R

親子同遊
不滿:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年11月9日的回應
Dear R ,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Hotel Manager

8/10 不錯

Crystal (new braunfels)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年11月6日的回應
Dear Crystal,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

8/10 不錯

Landy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Value
Good hotel for the price. Bed was comfortable. Walls are kind of thin, so bring earplugs, in case the room above you falls asleep with the TV too loud. Area is not greatest, but I didn't actually see anything of concern.
於 2023 年 10 月住了 1 晚
Hotel Manager 於 2023年10月31日的回應
Dear Guest,Thank you for the stay and feedback regarding your recent stay at our property. I have noted your comments about what you liked and disliked during your stay. My apologies. We will further improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.

4/10 欠佳

MELINDA

伴侶同遊
不滿:職員與服務和設施服務
I like that it was close to our event but I did not like that it was dirty and smelled like smoke after I got a non smoking room
於 2023 年 10 月住了 1 晚
Hotel Manager 於 2023年10月30日的回應
Dear Melinda,Thanks for the stay and the feedback.I sincerely regret all the inconveniences. My apologies.We will definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager

6/10 一般

Maria

不滿:住宿狀況
於 2023 年 10 月住了 2 晚
Hotel Manager 於 2023年11月5日的回應
Dear Maria,Thank you for your stay and the three stars. From an improvement point of view, we look for specific comments about what you liked and not. You will have a better experience next time.Sincerely,Hotel Manager.

8/10 不錯

LILIANA (Fort Worth)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2023 年 10 月住了 4 晚
Hotel manager 於 2023年10月28日的回應
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

8/10 不錯

Ronna

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Stay!
Motel 6 isn't my first choice but I thought what the heck I'll give them a shot and I would definitely stay again!
於 2023 年 10 月住了 2 晚
Hotel Manager 於 2023年10月24日的回應
Dear Ronna,Thank you. It is great to hear that you enjoyed your stay with us. We always love to be connected with our guests and provide the best possible service. We strive to better ourselves in all areas of hospitality. We will see that your next visit is even more pleasant.Sincerely,Hotel Manager.

2/10 很差

Eugene

不滿:職員與服務
Check in was horrible even though we had a reservation.....he put me in a disabled room (didn't ask for one) so when I took a shower the restroom looked like a swimming pool 😯
於 2023 年 10 月住了 1 晚
Hotel Manager 於 2023年10月24日的回應
Hello Eugene,I am sorry to learn about all the inconveniences you had during the stay.My sincere apologies We care about your experience. Your comments are important for us.The problem areas will be investigated to take appropriate actions. Request your understanding and reconsideration to visit.Truly Yours,Hotel Manager.