Attitute of frontdesk (at least 2 of them I had dealing with) was indifferent, everyone else is fine, bartenders, cleaners and the travel agent.
Equipments were not quite completed so do remember to bring your own toiletries. Except for toothbrush and toothpaste(which is fine with me), there was no shampoo or shower gel in the room either. Soap and towel are all you can have in the bathroom.
Raymond
於 2018 年 6 月住了 1 晚
10/10 優異
Verjine
2024年5月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was super nice. The stuff was helpful.
Verjine
於 2024 年 4 月住了 4 晚
8/10 不錯
Laura
家人同遊
2024年5月1日
讚好:整潔度、職員與服務和設施服務
Right next to the falls. Great staff. Dinning fabulous.
Laura
於 2024 年 4 月住了 1 晚
10/10 優異
Jorge
2024年4月27日
讚好:住宿狀況
Jorge
於 2024 年 4 月住了 1 晚
8/10 不錯
Joanne
伴侶同遊
2024年4月24日
讚好:職員與服務
The pool was very dirty when we arrived. It was very busy. The pool bottom was slippy with grease and there was things floating on the top of the water. I didn’t want to go in for fear of becoming ill.
Joanne
於 2024 年 3 月住了 3 晚
4/10 欠佳
Yamilet
家人同遊
2024年4月5日
讚好:職員與服務
不滿:整潔度和住宿狀況
They do not offer a 5 star service or facility. Only half of the complex is new but the rest the regular comfort rooms are in the old building which is under remodelation. I had to stand hammering noise and thumping until the last night of the stay we were moved to another room but only because Expedia advocated for it. The first night I complained I was not even offered to be moved even though they were men outside ny window eith latters and tools climbing up and down for construction work. Horrible experience
Yamilet
於 2024 年 4 月住了 3 晚
10/10 優異
Juan
家人同遊
2024年3月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy buen servicio e instalaciones! Súper recomendado
Juan
於 2024 年 3 月住了 2 晚
10/10 優異
JOAO BATISTA DA SILVA
2024年3月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing property
JOAO BATISTA DA SILVA
於 2024 年 2 月住了 3 晚
10/10 優異
Pedro
伴侶同遊
2024年3月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay at Eco was amazing. We loved the pool, the cleanliness of the room and the service.