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自由港市區希爾頓花園旅館的評價

3 out of 5
自由港市區希爾頓花園旅館
5 Park St, Freeport, ME

評價

9.0

卓越

10 分評分，優異；1000 則評價中有 643 則" "
8 分評分，不錯；1000 則評價中有 241 則" "
6 分評分，一般；1000 則評價中有 71 則" "
4 分評分，欠佳；1000 則評價中有 32 則" "
2 分評分，很差；1000 則評價中有 13 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Erin (Groveland)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was walking distance to Freeport for dinner and shopping. Very good location and suite style rooms
於 2024 年 4 月住了 1 晚

10/10 優異

Susan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Jed

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very friendly and helpful staff
於 2024 年 4 月住了 2 晚

10/10 優異

Ashley

於 2024 年 4 月住了 1 晚

8/10 不錯

annie-lyne

讚好：整潔度
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於 2024 年 3 月住了 3 晚

8/10 不錯

Linda

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Always enjoy being here. Quiet, convenient, good parking.
於 2024 年 2 月住了 3 晚

10/10 優異

Linda

讚好：整潔度、職員與服務和住宿狀況
We are local and stayed during the power outage. The staff was pleasant and accommodating, the room clean and comfortable. Would highly recommend to out of town friends and family.
於 2024 年 3 月住了 1 晚

10/10 優異

Kerry

讚好：整潔度、職員與服務和住宿狀況
Place is clean and modern. Location is perfect for shopping. Front office staff were kind and helpful. Will definitely stay here again
於 2024 年 3 月住了 1 晚

8/10 不錯

Melanie

Breakfast staff amazing! Breakfast amazing !!Front end staff could be more welcoming.
於 2024 年 2 月住了 1 晚

10/10 優異

Martine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
N/a
於 2024 年 3 月住了 1 晚

10/10 優異

Ernest

讚好：整潔度、職員與服務和住宿狀況
It was quiet, clean and relaxing just what we were looking for. My wife and I had a great time can’t wait to go again.
於 2024 年 2 月住了 2 晚

10/10 優異

Elizabeth

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and exceptional staff
於 2024 年 2 月住了 2 晚

10/10 優異

Amy

讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy Check in / out
於 2024 年 2 月住了 1 晚

6/10 一般

Yvonne

讚好：整潔度和職員與服務
於 2024 年 2 月住了 1 晚

10/10 優異

Gerald

於 2024 年 2 月住了 1 晚

10/10 優異

Holly (Fredericton)

於 2024 年 2 月住了 1 晚

8/10 不錯

Vanessa (Astoria)

商務旅客
Stayed two nights for a work trip. Comfortable rooms and friendly staff. Bathroom could've been a wee bit cleaner. Saw a little bit of residue in the sink.
於 2024 年 2 月住了 2 晚

10/10 優異

Greg

於 2024 年 2 月住了 1 晚

10/10 優異

Ted

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location
於 2024 年 2 月住了 3 晚

10/10 優異

Timothy

讚好：整潔度、職員與服務和住宿狀況
It is close to shopping area
於 2024 年 2 月住了 1 晚

10/10 優異

Marc

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Can't go wrong staying here
A great hotel located in the heart of downtown Freeport with easy access to all of the stores and restaurants
於 2024 年 1 月住了 1 晚

8/10 不錯

Julie

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Overall good location and great service. Bed was a little on the firm side. Only real issue was I booked it because it had a hot tub but there wasn’t one. I would recommend updating the photos so no one else expects something that is not there
於 2024 年 2 月住了 2 晚

10/10 優異

Christy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Lauren

於 2024 年 1 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
No bueno
Probably the grossest hotel room I've stayed at. Pills left on the floor, weird ketchup gunk on the wall, bathroom door was missing a hinge and rust was splattered. The bathroom vanity light was burnt out, the curtains are fixed in place and don't physically close. I don't think the positive reviews for this place are legitimate.
於 2024 年 1 月住了 1 晚

10/10 優異

KEN

於 2024 年 1 月住了 2 晚

10/10 優異

Paul (Bangor)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect place for a trip to Freeport. Close to everything. Staff were very friendly. Room was spacious
於 2024 年 1 月住了 2 晚

10/10 優異

Hicham

於 2024 年 1 月住了 1 晚

10/10 優異

Tim

於 2024 年 1 月住了 2 晚

10/10 優異

Yukiko

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Megan

於 2023 年 12 月住了 2 晚

4/10 欠佳

Illaria

家人同遊
讚好：職員與服務
不滿：客房舒適度
Thank you
We couldn’t get into the room right away at the door was stuck shut with the upper lock from the inside, so the staff was friendly enough to assist us in getting inside. The beds unfortunately were little to be desired between the flat pillows and the springy mattresses. The desk light, although it was turned off, flickered throughout the night and kept my family member awake. Throughout the night all we could hear was what we thought was the water heater behind the mysterious door on the longest wall by the tv. It rattled and continued to knock. No fans in the bathroom was less than ideal as well. The service by the staff was great.
於 2023 年 12 月住了 1 晚

6/10 一般

dahianna

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Hotel is understaffed. No breakfast available due to " broken equipment ". Difficulties getting through on the phone.
於 2023 年 12 月住了 1 晚

8/10 不錯

Suzan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property. Loved the lobby, fitness room and our room. However, the bed and pillows were uncomfortable and the breakfast offered was very minimal.
於 2023 年 12 月住了 1 晚

10/10 優異

Brennan

讚好：整潔度和職員與服務
於 2023 年 12 月住了 1 晚

10/10 優異

Michelle

家人同遊
讚好：住宿狀況
Beautiful facilities. Very clean.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Ly

讚好：整潔度
不滿：職員與服務
Very disappointed customer
Positives: Great location and good coffee! Clean hotel, and the room service ladies were very friendly. I had a terrible experience with the night on-call service desk person, David, on December 23rd. After several attempts from my room, 248, I could not access the Wi-Fi on my phone. At 12:35 am, I called to report my problem, and David was highly condescending. His tone and attitude made me feel like I was incompetent. After attempting to log on with him, he got impatient with me. He then offered a code, which I needed him to enunciate the letters "s and f" more clearly because I could not catch the difference. David raised his tone with me. At this point, I called him on his behavior, which he denied. The call ended with me telling him I would report his horrible service to management, and he said, "OK." The following morning, on December 23rd, I reported my experience to Patrick, who was on duty. He listened to my story, and I was also disappointed with my experience with him! He helped me connect my phone but never apologized for how David treated me. While it was not Patrick's fault, a person in this profession with excellent customer service would apologize to the customer complaining about her poor experience.
於 2023 年 12 月住了 2 晚

8/10 不錯

elaine

於 2023 年 12 月住了 3 晚

10/10 優異

Karen

於 2023 年 12 月住了 1 晚

10/10 優異

Dorothy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We love staying here every time we come to Freeport. the staff is great, the lobby lovely & the rooms spacious. it is convenient to everything we want to do.
於 2023 年 12 月住了 2 晚

10/10 優異

Pamela (Fulton)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 3 晚

10/10 優異

Lisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯

Konstantinos

讚好：整潔度、職員與服務和住宿狀況

4/10 欠佳

S ammi

於 2023 年 12 月住了 1 晚

10/10 優異

Kimberly

於 2023 年 12 月住了 1 晚

6/10 一般

Nicole

伴侶同遊
讚好：職員與服務和住宿狀況
It was convenient to town. It was also very loud in the hallway
於 2023 年 12 月住了 1 晚

10/10 優異

Celine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

4/10 欠佳

jon

不滿：整潔度和住宿狀況
Checked in and toilet didn’t work
於 2023 年 11 月住了 1 晚

4/10 欠佳

Lindsey

於 2023 年 11 月住了 1 晚