"Stayed here almost 5+ times. Conditions of hotel get worse every time. To be expected though with the hotel aging. Last few times had maintenance issues. This time TV wasn't working. Instead of offering discount or offering free breakfast, hotel staff just simply said, "Sorry about that." We recommend this place often to others, but not anymore as might be embarrassing. My mom was embarrassed when she had friend come with her because rooms are so beat up now. "
"Such a cute place. Loved that they had a full fridge freezer in their 3 queen bed rooms. However it was such a long walk to our room. Wish theyd put in some stairs closer to the parking lot. Breakfast had nothing hot unless you wanted to toast a bagel or toast. So nothing special. But their coffee was good and their staff were so friendly and helpful. Had a cute little playground. Jacuzzi closes at 830, wish it stayed opened a little longer, we never even got a chance to get in because we got back to late. "
"Everything was great, but the coffee in the hallway comfort station made me never want to leave. I get up EARLY and I could brew myself a hot, fresh, perfect coffee at that early hour. Enough said."
Horseshoe Black Hawk - A Caesars Rewards Destination
4/10 Poor
"If you book through Expedia they either put you by the loud elevators, or a half a mile walk to your room at the far end of the hotel. The price was outrageous for the stay we experienced"
"Hot tub was amazing. Swimming pool was a little cool, would have liked to have a little more variety for breakfast options. We either had prepared scrambled eggs and sausage or biscuit and gravy. Everything else about the hotel was perfect. A very nice hotel, clean, staff very helpful. Highly recommend the hotel."