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"Kind staff, comfortable room, and nice onsen!"

"Room was spacious and well appointed with a great view of Mt Fuji. The bathroom was large with an oversized tub. The hotel feels high end even though it’s beside an amusement park. The free bus stops right outside and takes you into town to experience Mt. Fuji, Lake Kawaguchi and many restaurants. We did not eat at the hotel so have no insight into the restaurant."

"Love this hotel, very very good view of Mt Fuji (from balcony, as well as common area next to breakfast place)! the breakfast was AWESOME! Overall vibe is very chill kind + it is on hill top! awesome! didnt get to try onsen, did most of my relaxation in hotel bathtub. Heard that the reviews for natural onsen (indoor and outdoor) are superb here!!!! Will try the onsen the next time round. Location wise right next to the lake, did a easy walk around ◡̈ cheers! "

"We loved this hotel. The out door hot springs were beautiful, and it had beautiful views of MT Fuji and the nearby lake. "

"The hotel staff who attended to us is kind and speaks good English, this is much appreciated as we encountered challenges when communicating with some locals. There's a mini store offering snacks and souvenirs at the lobby, which was convenient for us to buy something to eat at this quiet area. The room is very spacious with a side view of the Mount Fuji, breakfast is fine, checkout process was smooth. Overall it's a great hotel for staying in this area."

"Very helpful staff and wonderful facilities."

"The service is great"

"Exceeded all expectations. Firstly time at ryokan and by far it's my favorite part of my Japan trip. The staff were all extremely friendly and professional. Rooms were clean and had all the amenities I needed. The baths were amazing. Highly recommend. "

"Huge rooms, perfect for families that want some space to relax. The sauna was a nice treat. We could see Mt Fuji from our living room."