Kraków Gallery Starmach Hotels

"The staff at Puro,are extremely helpful, in fact they're one of the best,that i have met on my travels! Irmina,Weronika,Ola,Ewa,couldn't do enough to make our stay smoother. The housekeeping staff work extremely hard at keeping the hotel in clean condition. Beds are so comfortable ,and rooms are cosy.Thank you ,dziękuję. Beata"

"The room was clean. Staff spoke clear English and was extremely friendly. If I emailed the hotel before the trip they took an hour or less to reply. When I went to the reception on check in they upgraded our room for free which made us really happy. When I go back to Krakow I would definitely go back to this hotel."

"Staff are really helpful, bed was incredibly comfy, hotel is in the perfect location. Couldnt ask for a better hotel to stay in."

"Yes"

"The room and bathroom were spotless and staff very helpful and courteous."

"Have stayed before and will stay again. Brilliant location nice rooms and helpful staff "

"Room was lovely and clean, but unfortunately our stay was ruined by our neighbours hosting an after party until 5am that kept us awake all night - this event was made more difficult to deal with due to the property having no reception so we couldn’t speak to anyone to sort the issue."

"Excellent hotel, great location. We liked the 10/15 minute walk to the old town. The hotel is great, staff are amazing. Rooms are a little small but certainly not uncomfortable. The decor is great, I was worried it would be a bit much but it was perfect. Check in and out quick and easy and luggage storage was useful and secure. Light in the sauna didn’t work, tv kept turning itself off after a few minutes (not there for tv but..), no soap in the public toilet, no extraction in the bathroom. But that is as much as I can fault so it’s small. Breakfast was very good, quality and fresh and really have to say again that the staff were really nice and helpful "

"Nice hotel with great food and friendly attentive staff. Close to the river and a tram stop. Old town about a 25 min walk or 5 mins on the tram. "