“Shower with a trickle
Hairdryer not working properly
No granola for breakfast as I was rudely told deliveries are not received on Monday . As I only eat granola I ended up having no breakfast which I paid for”
“We had an amazing weekend at this hotel.
Huge room with a super king-size bed and a wonderful view.
Spa facilities are nice, clean and well maintained, with a warm swimming pool.
Bar and restaurant staff are polite and friendly, delicious food.
Breakfast was good also with an international section and a hot option to order.
Thank you to the whole team for looking after us, especially Jackie”
“The hotel is a business focused conference venue with good facilities and loads of meeting rooms. My only complaint was restaurant closes at 9:00 and there is no room service.”
“Great room in the oldest part of the house - very clean and well maintained. Bar, evening meal and breakfast were all excellent. Grounds were nice to walk a round.”
“The room and hallways/landing were outdated, dirty and in desperate need of renovation. Mattress was poor - worthy of a skip. It was the worst room I’ve ever stayed in. Supposedly this was a DELUXE double!!! If it wasn’t for the fact we were due at a party in Dorking that evening and didn’t arrive to the hotel until 6.30pm, we would have insisted on either another room or ideally our money back and moved to another hotel.”
