「Good and clean room for stay for one night, shutter provide from hotel to cable car terminal and outlet mall is good and efficient, but if can increase frequency of shuttle and required to ensure for hotel customer take a ride is better. 」
「We stayed in a two bedroom apartment. It was very nice and clean. Also with fully furnished including washing machine. The rooms are very huge and comfortable. The balcony view is extremely wonderful. The breakfast is great. Highly recommended to stay.」
「The shower was great the room nice and clean. The front desk was very nice checking in and out. They were nice and gave us a late check out. Only improvement i would suggest is that the bed is a little to firm (not uncomfortable, but not comfortable either)」
「Check in time STRIGHTLY starts at 3pm, although arrive earlier also need to wait till the time.
Property is clean, neat & tidy. i booked 3 bedrooms condo due to we have 8 persons in this trip, all feels happy with the stay.」
「The Futon little bit dirty. Have a spot at futon. Then the water heater like some trouble at master bedroom .. Don't have a hot water if we get a shower. Have a window no curtain so i always wear a hijab cause outsider can see through the window to the living room.
Overall is okay. My kids also like to stay there but must improve for furniture to make guest happy to stay. Also i can cook for my family. The receptions also good. Fast responsive. I will repeat again but please change the futon...
"First time to stay within the Shangri-La hotel brand and I was not disappointed. Expectations were exceeded. From the excellent service of all the staff to the ambience of the lobby bar, with live music, this hotel is definitely now my preferred choice for trips to Kuala Lumpur."
