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檳城山美景酒店的評價

2 out of 5
檳城山美景酒店
Bukit Bendera Pulau Penang, George Town, Penang

評價

7.2

不錯

10 分評分，優異；17 則評價中有 3 則" "
8 分評分，不錯；17 則評價中有 8 則" "
6 分評分，一般；17 則評價中有 2 則" "
4 分評分，欠佳；17 則評價中有 4 則" "
2 分評分，很差；17 則評價中有 0 則" "

6.6/10 

整潔度

8.0/10 

職員與服務

7.2/10 

設施服務

6.6/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Ewe Wei

於 2023 年 1 月住了 1 晚

8/10 不錯

Leow

家人同遊
讚好：職員與服務和設施服務
Breathtaking view of Penang from the hotel's private garden. The room is pretty basic but enough for a good night sleep.

6/10 一般

Song Kheun

於 2022 年 12 月住了 1 晚
Bellevue The Penang Hill Hotel 於 2022年12月28日的回應
Thank you for staying with us. We hope to see you again.

4/10 欠佳

Kam Yau

家人同遊
The date I booked the hotel was unfortunately was the cable car under maintenance. Called to the hotel no 1 answering the phone. At last get a number from expedia and called, 1 person which was no longer working at the hotel answer and he was so nice provide the PIC contact Ms Parvathy. Called to this lady informed that we we booked the hotel and 1 night at the Bellevue and now the cable car was under maintenance not working. I asked how could we go up the Penang hill. Then she said can arrange the 4 wheel car for us to go up. No issue, we get our way up to the hill. Then arrived at the hotel . there is no 1 working there. As understand the hotel was closed. I was so shocked. why the Ms Parvathy never informed us so that we no need come up all the way. Then there was a guy who is in charge of the buggee transport help us to contact the hotel PIC. Then he arranged the room for us to stay. He also very kind to help to arrange our dinner for that night because due to the cable car was not service no stall was open during that time. The hotel is good however the service from Ms Parvarthy is super bad. Why they did not informed us out front that the hotel is closed open during our booking date. She even never bother to informed the person at the hotel that there was guest coming to stay after we called her. I am very disappointed to the service of the hotel.
於 2022 年 5 月住了 1 晚

8/10 不錯

Ai Ling

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely view of Penang from Bellevue
Lovely stay in this historical old hotel with such a lovely view. Is like having the whole place to myself.
View of the garden area
Sunrise view
於 2022 年 5 月住了 1 晚

10/10 優異

Kamaleswary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Satisfied. Keep it up
於 2022 年 1 月住了 1 晚

8/10 不錯

Tan Chun

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
good experience staying on penang hill if aircond available and slightly improve on cleanliness will be more comfortable to stay overall = good
於 2022 年 1 月住了 1 晚

4/10 欠佳

haris

家人同遊
不滿：職員與服務、住宿狀況和客房舒適度
Hotel was inform to all agencies that train service is down during my trip..unfortunately,hotel.sg no inform about maintenance schedule on that day..At last,we just enjoy a view and do nothing..
於 2020 年 1 月住了 1 晚

8/10 不錯

Alvin

讚好：整潔度和客房舒適度
We celebrated our tenth anniversary on Penang Hill. Bellevue is old but kept in good condition. It is priced a little high for the amenities it offers, but we found the beauty, the view, the location worth it! There is nothing fancy about it but it was sufficient for us. After an online error had put us in the wrong kind of room, they upgraded us for free. Food was pricey but good, and there are many cheaper options nearby. Hiking was great! Garden and surroundings beautiful.
於 2020 年 1 月住了 2 晚

8/10 不錯

Chin

家人同遊
讚好：職員與服務和住宿狀況
The view was superb 😄
於 2019 年 12 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The staff is OK but the room is smelly and old
於 2019 年 7 月住了 1 晚
Admin 於 2019年7月26日的回應
Dear Sir / Madam, Thank you for choosing us for your holiday and review. We shall improve our facilities for our guest satisfactions.

8/10 不錯

Chuah

多人同遊
讚好：整潔度和職員與服務
Beautiful scenery at the backyard of the hotel, good site to catch the sunrise. Delicious foods at the café albeit limited choice. Heard noises around the room during a midnight storm when strong winds blew against some loose structures. Promised free buggy transfer of baggage from the Police station to hotel rejected by the counter staff when checked in but provided during checkout.
於 2019 年 6 月住了 1 晚
Bellevue Hotel 於 2019年7月4日的回應
Dear Mr. Chuah, Thank you for staying with us at Bellevue Hotel. Noted on your comment and we will improve in near future. Sincere apology for inconvenienced cause.

4/10 欠佳

Yong (Kedah)

讚好：職員與服務
不滿：整潔度和住宿狀況
Hotel's employees are freindly and helpful . The room is old and smearly,definitely requires refurbishment. Would like to revisit the hotel only if the hotel room is refurbished .
於 2019 年 6 月住了 1 晚
Robert Khor 於 2019年6月8日的回應
Thanks for your positive feedback and will indeed give the suggestion to our board of director for the approval of the room refurbishment. Looking forward to welcome you back here again in the near future. Cheers

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loving it
於 2019 年 4 月住了 1 晚
Robert Khor 於 2019年6月5日的回應
Thanks for your great feedback and will continue to improve our service and products. Hope to welcome you back here soon in future. Cheers

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing, refreshing rejuvenating Hill Top stay
my repeated stay at this quiet, eco-friendly, cool hill top hotel , good sun rise view, relaxing stay if you love nature with its creatures :) Must not miss the exciting train ride up the hill though the waiting time to clear the train queue up the hill is quite long. Alternative is to arrange 4WD transfer with the Bellevue hotel before the trip :)
於 2019 年 4 月住了 1 晚
Robert Khor 於 2019年5月2日的回應
Dear Guest, Thanks for your great review and looking forward to welcome you back here again in future. Cheers

8/10 不錯

WF (KY, USA)

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Beautiful view, easy walk from tram. Make sure you arise in time to watch the sunrise from the porch.
於 2019 年 4 月住了 2 晚
Robert Khor 於 2019年4月11日的回應
Dear WF, Thanks for your great review and hope to welcome you back here again in near future. Cheers

6/10 一般

真實旅客

親子同遊
不滿：整潔度
I like the environment of this hotel . Behind the dining area there is space for kids to run around you can see nice night view and sunrise here.
於 2019 年 3 月住了 1 晚
Robert 於 2019年4月7日的回應
Greeting from Bellevue The Penang Hill Hotel and thanks for for feedback and hope to welcome you all back here again in future. Cheers Robert Khor Hotel Manager