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花園酒店的評價

3 out of 5
花園酒店
41, Anson Road, Georgetown, George Town, Penang

評價

6.8
10 分評分，優異；200 則評價中有 25 則" "
8 分評分，不錯；200 則評價中有 75 則" "
6 分評分，一般；200 則評價中有 65 則" "
4 分評分，欠佳；200 則評價中有 24 則" "
2 分評分，很差；200 則評價中有 11 則" "

6.8/10 

整潔度

7.2/10 

職員與服務

7.2/10 

設施服務

6.4/10 

住宿狀況

6.8/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點適中,房間整潔
於 2019 年 4 月住了 1 晚
Front Office 於 2019年5月20日的回應
Dear Sir / Mdm, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

khor

讚好：整潔度、職員與服務和客房舒適度
服务很棒
一家大小旅行，是间不错的酒店。
General Manager 於 2017年3月15日的回應
Dear Thor, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店的WIFI不好，其他的不错，且价格便宜！
General Manager 於 2017年3月15日的回應
Dear Sir / Madam, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

6/10 一般

jie (中国陕西西安)

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
大厅环境很好，房间卫生有待改善
General Manager 於 2016年9月18日的回應
Thank you for your survey and comments. We apologized for the inconvenience caused. We will work hard to fix the issue you experience.

6/10 一般

真實旅客

General Manager 於 2016年9月18日的回應
Thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

6/10 一般

SHUYA

8/10 不錯

YICHUN (China)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quite nice but a bit far from city center
On the whole, it's a nice hotel. and the service is pleasing. The rooms and lobby are clean and comfortable. But it's a pity that its location is a bit unpleasing as there's about one kilometer from the Komtar Center.

6/10 一般

C.F. (HONG KONG)

房間很大
地點對TOWN有點遠, 大堂整潔, 服務員也很幫忙, 但房間很多螞蟻, 多到嚇人, 房間相對其他酒店算很大
Kenny Lee 於 2016年12月13日的回應
Thank you for your comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
very nice and helpful staff
all staffs are nice and helpful and the price is reasonable
Thank you for your comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

DAYANG ZARNI

於 2023 年 8 月住了 1 晚

2/10 很差

TORU

家人同遊
不滿：整潔度、設施服務和住宿狀況
歯ブラシセットなしバスタオルのみ。全体に清潔感なし。メリットは料金が安かったこと。
於 2023 年 3 月住了 1 晚

8/10 不錯

Joni

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

6/10 一般

Yit Chian

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Front desk lady in the morning shift is friendly and helpful Room cleanliness needs to improve Toilet and floor cleanliness needz to improve as well Surroundings is great for tourist, many attractions
於 2022 年 6 月住了 2 晚
Kenny Lee 於 2022年6月21日的回應
Dear Yit Chian, thank you for your comments. We look forward to see you again in Garden Inn Hotel.

10/10 優異

Isabelle

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cheap and convenient area
於 2021 年 11 月住了 1 晚

8/10 不錯

yen Shin

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 6 月住了 1 晚
Front Office 於 2020年7月3日的回應
Dear Sir / Mdm, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 6 月住了 1 晚
Front Office 於 2020年6月24日的回應
Dear Sir / Mdm, thank you for your comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

Azreen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚
Front Office 於 2020年3月9日的回應
Dear Azreen, thank you for your comments. We look forward to see you again in Garden Inn Hotel.

6/10 一般

Fran

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Location of the property is good. Proximity to lots of eateries and a good street. Free parking is also a plus.While we observed the staff are trying hard to maintain the place, some of the infrastructure are really old. The toilet and shower desperately needs updating. Drinking water is only supplied by a dispenser located in the common corridor.
於 2019 年 12 月住了 4 晚
Front Office 於 2020年1月4日的回應
Dear Fran, thank you for your survey and comments. We will discuss with the team and look into the matter that you commented. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

Azmir Izham

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Front Office 於 2019年12月26日的回應
Dear Azmir Izham, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

10/10 優異

C Y

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Front Office 於 2019年12月18日的回應
Dear CY, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

6/10 一般

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very poiot internet service
於 2019 年 12 月住了 1 晚
Front Office 於 2019年12月16日的回應
Dear Sir / Mdm, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

真實旅客

於 2019 年 12 月住了 5 晚
Front Office Team 於 2019年12月9日的回應
Dear Sir / Mdm, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

masitah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
will come back again
the room is ecxellent. same as in picture. big room. have flusk for hot water. they provide coway water dispenser at the hallway. easy for customer. my room a little bit near road so can hear noise from the road until late night. but the most i dont like about my stay is around 12.30am some chinese teenager was going back to their room and the talk and laugh loud, can hear their footstep, open and close door so hard. i cant sleep until 2.30 in the morning. and around 8am people already start coming out from room. chatting along the hallway. disturbing my sleep. can hear the housekeeping push the bin. i have to wake up early because of that. not a pleasent stay for me because of that but overall, its value for money. maybe next time i go the nobody will disturb my holiday 😆
deluxe queen bed. big room same as picture
lobby is great view love it have vendor machine selling food and drink
dont have closet but have place to hang towel or ur shirt
於 2019 年 11 月住了 1 晚

6/10 一般

KOK WAI

不滿：整潔度、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Front Office 於 2019年11月21日的回應
Dear Kok Wai, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

6/10 一般

David

讚好：職員與服務
於 2019 年 5 月住了 3 晚
Front Office 於 2019年5月15日的回應
Dear David, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

Law

讚好：整潔度
於 2019 年 4 月住了 1 晚
Front Office 於 2019年5月7日的回應
Dear Law, thank you for your comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

Wills

家人同遊, 伴侶同遊
讚好：整潔度和職員與服務
Didnt like about the bed. Have noise when we turn around. The sound insulation is not very good. Can hear noise when others guest is talking outside. Staff are friendly.
於 2019 年 3 月住了 3 晚
Front Office 於 2019年3月19日的回應
Dear Wills, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

10/10 優異

真實旅客

於 2019 年 2 月住了 2 晚
Front Office 於 2019年4月4日的回應
Dear Sir /Mdm, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service ＆ arrangement from the manager although there is some inconvenient encounter during the check in. Thank you Mr.Kenny. This hotel definetely a budget hotel and strategic place in Georgetown for stay.
於 2019 年 2 月住了 2 晚
Front Office 於 2019年2月10日的回應
Dear Sir / Mdm, thank you for your comments. We look forward to see you again in Garden Inn Hotel.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good service
於 2019 年 2 月住了 2 晚
Front Office 於 2019年2月10日的回應
Dear Sir / Mdm, thank you for your comments. We look forward to see you again in Garden Inn Hotel.

6/10 一般

Adrian

讚好：整潔度和客房舒適度
Bad staff & poor WiFi ruined it all!
I would have given this hotel a better review if not for the sulky Chinese lady at the reception. She could see that I already had my hands full with my luggage when I requested for an electric kettle and a hairdryer and yet insisted that I make a second trip to the reception to claim them instead of asking one of the hotel’s staff to help bring it up to my room. Really poor attitude! The other staff were quite friendly though. However, the WiFi connection was pretty bad and really needs to be improved.
於 2019 年 2 月住了 4 晚
Front Office 於 2019年2月7日的回應
Dear Adrian, thank you for your survey and comments. We apologised for the inconvenience caused. We’ll work hard to fix the issue you experienced.

6/10 一般

Foong Wai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wifi Unstable, Everything else was Comfortable
I'm not a picky guest. However, the stability of the wifi is really bad. It kept going off on its own every few minutes. Even after telling the staff, its still the same until 12 midnight.
於 2019 年 1 月住了 1 晚
Front Office 於 2019年2月2日的回應
Dear Foong Wai, thank you for your survey and comments. We apologised for the inconvenience caused. We’ll work hard to fix the wifi issue you experienced.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
value for money
於 2018 年 12 月住了 1 晚
Front Office 於 2019年1月2日的回應
Dear Sir/ Mdm, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

6/10 一般

真實旅客

不滿：整潔度
Family holidays
於 2018 年 12 月住了 2 晚
Front Office 於 2018年12月26日的回應
Dear Sir / Mdm, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

Nur aniza

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 2 晚
Front Office 於 2018年12月11日的回應
Dear Nur Aniza, thank you for your comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant with good receiption
於 2018 年 12 月住了 1 晚
Front Office 於 2018年12月10日的回應
Dear Sir / Mdm, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

CZ (Kuala Lumpur)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Spacious and tidy room. Value for money.
於 2018 年 11 月住了 1 晚
Front Office 於 2018年11月29日的回應
Dear CZ, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

Ismail

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 4 晚
Front Office 於 2018年10月29日的回應
Dear Ismail, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 4 晚
Front Office 於 2018年10月29日的回應
Dear Sir / Mdm, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

Christian (Berlin)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Das Garden Inn ist ein sehr nettes Hotel im Zentrum der Stadt, mit aufmerksamen und entgegenkommenden Mitarbeitern an der Lobby. Die Zimmer sind sauber und für hiesige Verhältnisse groß. Die Umgebung ist gespickt mit Lokalen und der Weg zum Zentrum ist nicht weit.
於 2018 年 10 月住了 4 晚
Front Office 於 2018年10月26日的回應
Dear Christian, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

AMIRUDDIN BIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 2 晚
Front Office 於 2018年10月25日的回應
Dear Amiruddin, thank you for your comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Value for money
於 2018 年 10 月住了 1 晚
Front Office 於 2018年10月23日的回應
Dear Sir / Mdm, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

Ahmad (Selangor)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 2 晚
Front Office 於 2018年10月2日的回應
Dear Ahmad, thank you for your comments. We look forward to see you again in Garden Inn Hotel.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
GARDEN INN HOTEL
I just have a comment for this hotel, please not to say at the promo or website or at hotel.com for check-in time are available 24 h, just say the check in time is same like another hotel because as a client, i and my friends confius with the time check in, we arrived early morning but cannot check-in but at the website can check in 24 h.Uncle at the counter just say the time check in are same as another hotel. Besides, a few minutes, Sarah politely, told us the truth, actually, we can check in 24 h, but the room are full. so we have to waited till noon. Ok we accapted it. Although not satisfied with the check in time, the hotel are very nice place to stayed at penang, the room are very clean maybe will choose this place for next holiday because the service quiet good Recomended.
於 2018 年 9 月住了 2 晚
Front Office 於 2018年9月26日的回應
Dear Sir / Mdm, thank you for your comments and we apologised for any inconvenience caused. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
於 2018 年 9 月住了 3 晚
Front Office 於 2018年9月12日的回應
Dear Sir/Mdm, thank you for your comments. We look forward to see you again in Garden Inn Hotel.

6/10 一般

John

Hi, it was not inside the room, but the work of the hotel was good
於 2018 年 8 月住了 7 晚
Front Office 於 2018年9月9日的回應
Dear John, thank you for your comments. Please eleborate more in order for us to improve. We look forward to see you again in Garden Inn Hotel.

8/10 不錯

真實旅客

Little bit noisy but overall is ok
於 2018 年 8 月住了 1 晚
Front Office 於 2018年9月6日的回應
Dear Sir / Mdm, thank you for your survey and comments. We look forward to see you again in Garden Inn Hotel.

6/10 一般

真實旅客

讚好：整潔度和職員與服務
於 2018 年 9 月住了 1 晚
Front Office 於 2018年9月5日的回應
Dear Sir / Mdm, thank you for your comments. We look forward to see you again in Garden Inn Hotel.