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羅普沃克廣場 PHC 酒店的評價

2.5 out of 5
羅普沃克廣場 PHC 酒店
148 Jalan Pintal Tali, George Town, Pulau Pinang

評價

8.8

優異

10 分評分，優異；16 則評價中有 8 則" "
8 分評分，不錯；16 則評價中有 5 則" "
6 分評分，一般；16 則評價中有 3 則" "
4 分評分，欠佳；16 則評價中有 0 則" "
2 分評分，很差；16 則評價中有 0 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.0/10 

設施服務

9.0/10 

住宿狀況

6.0/10 

環保程度

評價

8/10 不錯

Lin (Taiwan Taipei)

商務旅客
讚好：整潔度和職員與服務
希望提供牙刷 牙膏 。洗澡時無熱水
於 2020 年 1 月住了 3 晚
Grace Wong 於 2020年1月26日的回應
Dear Lin , Greetings from PHC Hotels. Thank you for selected our hotel as your choice of accommodation in Penang . Tooth paste & brush is on request basic , guest may call reception for request . Thank you , Revenue Manager Grace Wong

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
檳城必住
很乾淨又舒服的住宿，很喜歡來檳城一定要住
於 2019 年 4 月住了 2 晚
PHC管理团队 於 2019年5月9日的回應
您好。谢谢您住在PHC。 我们衷心感谢您的评语，这对我们来提高酒店的素质与服务有很大作用。希望您下次再来槟城玩时，还会选择我们的酒店。 谢谢，祝您有美好的一天！ PHC管理团队启

8/10 不錯

真實旅客

於 2018 年 11 月住了 2 晚

10/10 優異

HUI SAM

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 5 月住了 2 晚
Grace Wong 於 2023年6月7日的回應
Warmest Greetings from Penang Hotel Collection!Thank you for staying at PHC Hotels and taking your time writing us a review. Glad to hear that you are having a pleasant stay recently. Indeed we will continue to make an improvement and provide the best services to all of our valued customer. We hope there is a pleasure on welcoming you back again next time.Kind Regards Grace Wong Revenue Manager

10/10 優異

Judith Feng Ling

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 4 晚
Grace Wong 於 2019年9月4日的回應
Dear Mr Judith Feng , Delightful Greetings from PHC Hotels . Thank you for your reviews , we are glad to know your stay was great . Hope to have you back to stay with us again . Thank you , Grace Wong Revenue Manager

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was perfect. Hotel staffs was helpful with nice personality. Full equipment in room, we loved it. Hotel location can access to other place easily. Of course, we will stay here next time we come to Penang.
於 2019 年 8 月住了 2 晚
Grace Wong 於 2019年8月20日的回應
Dear Guest, Delightful Greetings from PHC Hotels . Thank you for choosing us as your preferred choice of accommodation during your recent visit to Penang. We look forward to your return soon. Best regards, Grace Wong Revenue Manager

10/10 優異

Yin Meng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
Grace Wong 於 2019年8月20日的回應
Dear Mr Yin Meng , Delightful Greetings from PHC Hotels . Thank you for choosing us as your preferred choice of accommodation during your recent visit to Penang. We look forward to your return soon. Best regards, Grace Wong Revenue Manager

6/10 一般

TP (Singapore)

多人同遊
讚好：整潔度和職員與服務
good location. However, a mosque is just across a lane. you may be woken by early morning prayer call.
於 2019 年 5 月住了 2 晚
PHC Hotel Team 於 2019年5月23日的回應
Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, TP! Whilst we note that overall you have enjoyed your stay in Penang Hotel Collection, we have taken note of your feedback in regards to areas for improvement. We indeed take your feedback seriously as it serves to be part of our continuous effort to improve further and constantly provide excellent service to all valued guests. We hope to have the pleasure of welcoming you back in the near future. Best regards, PHC Hotel Team

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love the location, the staff and the property itself. If only the air-con temperature can be adjust that will be even better. It is too cold in the room.
於 2019 年 2 月住了 3 晚
PHC Hotel Team 於 2019年3月19日的回應
Warmest Greetings from Penang Hotel Collection! Thank you for your review! We acknowledge your feedback in regards to areas that require greater attention. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. We hope to have the opportunity to welcome you back in the near future. Best regards, PHC Hotel Team

6/10 一般

Wen Yu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
hotel is perfect, only except the noise
Good for a group of 4-5 backpackers without luggage as you need to climb up a flight of about 20 steps to reach your room. The apartment was surprisingly spacious, new and very clean. 2 bedrooms share a toilet. but unless you're a party animal yourself, the bar downstairs will keep you awake through the night. i could know which songs they were singing, it was that clear. and the mosque conducts prayers at about 5am. you won't get a very good sleep.
於 2019 年 1 月住了 1 晚
PHC Hotel Team 於 2019年4月29日的回應
Warmest Greetings from Penang Hotel Collection! Thank you for your review, Wen Yu! We acknowledge your feedback in regards to areas that require greater attention. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. We hope to have the opportunity to welcome you back in the near future. Best regards, PHC Hotel Team

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
its a boutique hotel with individual suites made up of 2 rooms with queen size beds. Its comfortable for 4 pax but sharing one big bathroom and a small living area. No room service unfortunately, room has got microwave, small fridge, kettle, 2 TVs, full bathroom amenities, iron with board and hair dryer. Location is 5 to 10 mins walk to Chinatown, Prangi Mall, TOP, 1st Avenue and convenient store. There is a wine and deli few doors away and a Bali Thai Massage place next door which i tried and would not recommend. Getting Grab is pretty easy but night time, the streets are pretty dark. The front staff are not geographically knowledgeable to any good food places. so I would suggest you do your own research for food.
於 2019 年 1 月住了 2 晚
PHC Hotel Team 於 2019年3月19日的回應
Warmest Greetings from Penang Hotel Collection! Thank you for your review! We acknowledge your feedback in regards to areas that require greater attention. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. We hope to have the opportunity to welcome you back in the near future. Best regards, PHC Hotel Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location for famous local foods and tourist spot. Can look into car park issue.
於 2018 年 12 月住了 1 晚
PHC Hotel Team 於 2019年3月19日的回應
Warmest Greetings from Penang Hotel Collection! Thank you for your review! We acknowledge your feedback in regards to areas that require greater attention. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. We hope to have the opportunity to welcome you back in the near future. Best regards, PHC Hotel Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything was good except the noise pollution from the pub right below my unit (136). The floor can vibrate! Need good deal of improvement on sound proof, otherwise you’ll be awake till 1-2 am daily, unless you are a sound sleeper.
於 2018 年 12 月住了 4 晚
PHC Hotel Team 於 2019年3月19日的回應
Warmest Greetings from Penang Hotel Collection! Thank you for your review! We apologies for the noise from pub at downstairs and have ensure to review with the team the issue highlighted for immediate improvement. We indeed take your feedback seriously as it serves to be part of our continuous effort to improve further and constantly provide excellent service to all valued guests. We hope to have the pleasure of welcoming you back in the near future. Best regards, PHC Hotel Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything is perfect. Well, at least fr me its perfect. The room is so comfortable, and pretty.
於 2018 年 10 月住了 1 晚
PHC Hotel Team 於 2019年3月19日的回應
Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review! We’re delighted you had such a pleasant time with us and that you enjoyed our spacious accommodations. We strive to provide our guests with the best possible experience, so this is great to hear. Providing our guests with excellent service is something we take seriously. We look forward to host you again whenever you're in Penang. Have a great day! Best regards, PHC Hotel Team

10/10 優異

khoa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The best hotel in George Town.
Brand new hotel and I’m lucky to stay here. Plenty of space, wonderful staff and excellent location.
於 2018 年 10 月住了 1 晚
PHC Hotel Team 於 2019年3月19日的回應
Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, Khoa! We’re delighted you had such a pleasant time with us and that you enjoyed our spacious accommodations. We strive to provide our guests with the best possible experience, so this is great to hear. Providing our guests with excellent service is something we take seriously. We look forward to host you again whenever you're in Penang. Have a great day! Best regards, PHC Hotel Team