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檳城白宅邸酒店的評價

3 out of 5
檳城白宅邸酒店
165, Lebuh Noordin, George Town, Penang

評價

8.2

很好

10 分評分，優異；66 則評價中有 22 則" "
8 分評分，不錯；66 則評價中有 30 則" "
6 分評分，一般；66 則評價中有 10 則" "
4 分評分，欠佳；66 則評價中有 2 則" "
2 分評分，很差；66 則評價中有 2 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

7.0/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

ChinWei

讚好：職員與服務
Good location
The hotel location is good and price is reasonable. However, if you need a early rest at night, it is impossible here since the music from the neighborhood will continue to 11:00pm.
於 2023 年 8 月住了 2 晚

8/10 不錯

Junet

讚好：職員與服務、住宿狀況和客房舒適度
Easy reach George Town by walking distance.. while toilet cleanliness need to be improved
於 2018 年 12 月住了 4 晚
White Mansion Penang 於 2018年12月17日的回應
Dear Guest, Thank you for staying with White Mansion Penang. We appreciate your feedback for us. We apologize for the toilet cleanliness. We will definitely improve on that and we hope to welcome you back again on your next visit.

10/10 優異

Suppawan (Nakhon Chaisi)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Best place to get away from busy life. Staff is good but we did not get any engagement in the hotel so that’s why.
於 2024 年 2 月住了 2 晚

10/10 優異

Marie Anne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We liked our room with an heritage feel.
於 2024 年 2 月住了 3 晚

6/10 一般

ricky

伴侶同遊
不滿：設施服務
No proper parking provided
於 2024 年 1 月住了 2 晚

6/10 一般

Suzanne

於 2024 年 1 月住了 3 晚

8/10 不錯

Bridgette

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
While it stated that it was close to Komtar, it was, but there’s nothing much worth seeing or doing there unless you have little kids. Otherwise, this hotel is far from restaurants unless you want to eat all the time at the street vendors. There are also no bars unless you go to one of the nice high rise hotels. So the location is not really that great.
於 2024 年 1 月住了 5 晚

8/10 不錯

Chantal

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Tres bien situé
Le personnel est aidant et accomodant. Chambre petite et fonctionnelle près du secteur touristique et de la station de bus. Seul bémol, un nouveau regroupement de street food faisait ces debuts à l'arrière du bâtiment. C'était a ce moment peu achalandé. La fenêtre de notre chambre donnait sur le coté donc peu dérangeant. La musique jouait jusqu'à max minuit.
於 2024 年 1 月住了 6 晚

8/10 不錯

Devi

於 2023 年 12 月住了 2 晚

8/10 不錯

Suet fong

讚好：整潔度、職員與服務、設施服務和住宿狀況
good: good location, boutique style hotel, value for money. bad: background noise that cannot be ignored
於 2023 年 11 月住了 12 晚

6/10 一般

Matthew

不滿：客房舒適度
Didn’t stay
Although we booked this hotel, we didn’t’t end up staying. We found the room much too small, plus there was no wardrobe, just a rail above the desk (and kettle). We didn’t know you had to leave your shoes in the lobby before booking. The roadworks outside (although temporary) were the last straw so we stayed elsewhere. The receptionist was great about it, explaining that it’s more a backpacker’s place, which we are not. The receptionist was great and suggested we claimed a refund, so fair enough to the staff on-site.
於 2023 年 10 月住了 3 晚

4/10 欠佳

Ann

於 2023 年 9 月住了 1 晚

8/10 不錯

Jesse

於 2023 年 7 月住了 4 晚

6/10 一般

Karin

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is well located and at walking distance of main attractions. Also, very close to the bus station. But there is a bar next to it with live (and loud) music until late at night every night. Rooms with balcony face straight to the bar. Not recommendable for people that want to sleep early.
於 2023 年 4 月住了 4 晚

10/10 優異

Marcus

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2023 年 3 月住了 1 晚
Manager 於 2023年3月23日的回應
Dear Marcus,Thank you for talking a moment to share your experience at White Mansion Boutique.We are so pleased to hear you found the hotel to your liking.We look forward to welcoming you back again soon.

10/10 優異

Aimon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Love this place!
Loved staying here! The hotel has a beautiful aesthetic and they stick to it - from the outside to everything inside - it’s gorgeous even though it’s a bit on the small side. Perfect for solo/duo travelers. Even better if you’re the kind that enjoys music because right next door is the “hideaway” area (which our room’s balcony actually opened out to) which is like an open air area with food and drink vendors, with music every night. There are also loads of shops, great restaurants, cafes and even the mall is quite nearby. Overall, i have absolutely no complaints and having to store your slippers before going up to your room is a small price to pay for how clean the place is because of it
The room we booked
The balcony of our room opens out to the hideaway area
You have to take your shoes off and store them in a locker behind this door before you go up to your room (which are all upstairs either on the first or second floor)
Shared sofa space
於 2023 年 2 月住了 3 晚
Manager 於 2023年3月15日的回應
Thank you for providing feedback on your recent experience at White Mansion Boutique. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

8/10 不錯

YOKO

伴侶同遊
少し古いように感じました。値段相応な気がします。 とはいえ設備としてはそこまで不便は感じなかったので、素泊まりとしては十分だと思います。観光地に近く、移動の負荷も少なかったです。
於 2023 年 2 月住了 1 晚

10/10 優異

dongik

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚

2/10 很差

lian choo

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Not my standard . Sorry and will not stays in any boutique as too small and toilet facilities are poor.
於 2022 年 9 月住了 1 晚

4/10 欠佳

Tan

讚好：住宿狀況和客房舒適度
不滿：職員與服務
The awkward moment was when we ask to change our shoe n carry our shoe back into our room, each time when u going out or coming back to our room. Not counter service after 8pm, when we suddenly feel to request for extra pillow time we wanna sleep. Sink so small. N we get parking coupons
於 2020 年 11 月住了 1 晚

10/10 優異

edmund

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
White mansion review
White mansion is an excellent place to stay for a trip to Penang. The rooms are finished to a very high standard and the front desk team are very helpful. It is in a good location and we would stay here again in the future.
於 2020 年 10 月住了 2 晚

10/10 優異

Thiam Soon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Prepare Cash note.
This was amazing sty in this hotel. The only embarrassed it need RM100 cash for the security deposit. Unfortunately I only managed to get RM 50 include all the small note & coins
於 2020 年 8 月住了 1 晚

10/10 優異

chandran

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect stay
It was amazing stay. Those wants out of city life and try simple and heritage, this is it. The concept was good. Friendly reception.
於 2020 年 3 月住了 3 晚

8/10 不錯

Ka Yi

讚好：整潔度、職員與服務和住宿狀況
Great location and nice historical building, but small room and limited amenities
於 2020 年 2 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 1 晚
Hotel Management 於 2020年2月7日的回應
Thank you for rating us . We hope that you have a pleasant and comfortable stay with us . We are welcoming you again on your next visit.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚
Hotel Management 於 2019年11月26日的回應
Thank you for rating us . We hope that you have a pleasant and comfortable stay with us . We are welcoming you again on your next visit.

6/10 一般

NK

商務旅客, 多人同遊
不滿：設施服務
The property was cheap and not too far from the centre of town & attractions. Cold & hot water dispenser available near rooms. Room was quite small, bathroom products not replaced daily, no tea available in room just coffee, supply not refilled. Breakfast rather ordinary. Bar was closed everyday.
於 2019 年 10 月住了 3 晚
white mansion team 於 2019年11月4日的回應
Dear Guest, Thank you for taking time to writing us a perfect review.We grateful that you satisfied our hotel design and hospitality service.We welcoming you again in your next visit. Warmest Regards, White Mansion Penang

6/10 一般

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
나쁘지 않았음.
직원은 매우 친철하였다. 시설도 좋았지만 엘레베이터가 없어서 불편하였다.
於 2019 年 10 月住了 2 晚
Hotel Management 於 2019年10月19日的回應
Dear Guest , Thank you for giving us a feedback .Apologize for no lift in our hotel because our building is renovate by a heritage and history building that will unable to have lift at inner and we have only two levels.We hope that you have a pleasant and comfortable stay during your trip to Penang .We are welcoming you again not too distance future. Warmest Regards, White Mansion Penang

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
Struttura buon rapporto qualita prezzo. Personale genrile disponibile
於 2019 年 8 月住了 3 晚
Hotel Management 於 2019年8月16日的回應
Dear guest, Thank You for taking your time writing us a review.We hope that you have a pleasant and comfortable stay during your recent trip to penang .We hope to serve you again !

8/10 不錯

Kevin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice, clean, neat, small hotel
A nice tidy small hotel. The staff pay attention to keep the place looking smart. The reception staff were always welcoming and helpful.It's nice to see one of the old colonial era buildings looking smart and providing such a worthwhile service. The hotel is close to Komtar and the bus station so travel to anywhere is easy. A little tip, free buses run in a circular route down to the ferry terminal and back.
於 2019 年 5 月住了 3 晚
Hotel Management 於 2019年5月22日的回應
Dear Kevin , Thank you for taking the time to write a review for us. We are very happy to hear that you are happy to choose to stay with us during your trip to Penang and satisfied with our hospitality service.We believe that you have had a pleasant and enjoyable time with us. We look forward to welcoming you again in the near future. Warmest Regards, White Mansion Penang

8/10 不錯

Gwen

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good, convenient location to areas nearby, all within walkable distance
於 2019 年 4 月住了 5 晚
white mansion team 於 2019年5月13日的回應
Dear Gwen, Thank you for likely review .We hope you have enjoy your stay in our hotel .We look forward to welcoming you again in the near future. Warmest Regards, White Mansion Penang

10/10 優異

Tay

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
white mansion team 於 2019年5月8日的回應
Thank You to take your time for give reviews with us we .We forward to welcome you again .

6/10 一般

Helena

讚好：住宿狀況
Has potential but disappointing
They never replied to any emails, forgot something in the room and that was apparently never found. Downstairs restaurant is quite loud too. Ppl are very friendly but without following though.
於 2019 年 4 月住了 3 晚
Hotel Management 於 2019年4月19日的回應
Dear Helena, Thank you for staying with us. We apologize for the discomfort that happened during your stay , we have check the situation ,did not received any email from you might get a wrong mail through but you can sent through this email whitemansion54@gmail.com .So that, we may assist you for any help .We hope to welcome you back on your next visit.

10/10 優異

真實旅客

讚好：整潔度和職員與服務
Everything was awesome.. The interior is something unlike typical hotel. However, the room was not soundproof as much as I would like it to be I can hear the clean lady outside even a light cough can be heard in the room. I understand some people are the quiet and I can see that the receptionist is one of them but she responded to all my requests humbly and smiled when we met eyes. Sambal Nasi Lemak needs a kaw one, other food and drinks were great.
於 2019 年 4 月住了 1 晚
Hotel Management 於 2019年4月13日的回應
Dear Guest, Thank You for giving us a awesome review.Apologize that any disturb sound along your stay, we will make improvement of it . We hope you have enjoy your stay with us. We look forward to welcoming you again in the near future. Warmest Regards, White Mansion Team

8/10 不錯

Pc (Kl, my)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall okay, just not parking space.
於 2019 年 3 月住了 1 晚
Hotel Management 於 2019年3月18日的回應
Dear Guest, Thank you for staying with us. We appreciate your feedback and we hope to welcome you back on your next visit.

8/10 不錯

真實旅客

家人同遊, 伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location in the historic part of town. Wonderfully and imaginatively renovated.
於 2019 年 3 月住了 6 晚
Hotel Management 於 2019年3月15日的回應
Dear Guest, Thank you for your awesome review . We look forward welcoming you on your next visit! Warmest Regards, White Mansion Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
friendly staff
於 2019 年 1 月住了 1 晚
Hotel Management 於 2019年2月26日的回應
Dear Guest, Thank you for your awesome review . We look forward welcoming you on your next visit! Warmest Regards, White Mansion Team

8/10 不錯

Stephen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Newly renovated hotel in local neighbourhood.
This really is a boutique hotel.This area is becoming local hip + the bar downstairs was quite busy in the evening.The rooms are small but bright.Everything decorated in good taste.It appeared that the TV was not subscribed to any English channels + I was the only non Asian guest but the young lady at the front desk spoke good English. Freshly ground coffee for breakfast with toast + jam.Cooked Asian food available. Easy walk to KOMTAR where the bus station + mall is. Demolition work in progress across the street but they didn't wake me until 8am. No lift and polished wooden floors are slippy without shoes which you are required to remove. Enjoyed my stay though.
於 2019 年 2 月住了 1 晚
Hotel Management 於 2019年2月17日的回應
Dear Stephen, We thank you for writing us a great review. We are very happy to hear that you are happy to choose to stay with us during your stay in Penang. We believe that you have had a pleasant and enjoyable time with us. We look forward to welcoming you again in the near future. Warmest Regards, White Mansion Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
clean room at reasonable price.
favorable staff with clean room. and it's reasonable price. but little noise from 1st floor bar until midnight.. the drain was not good. i think the wall with restroom was leaking. maybe the hotel will fix that. and if hotel gives some information about the free CAT bus stop it will be helpful. it is a little bit hard to find that.
於 2019 年 2 月住了 3 晚
Hotel Management 於 2019年2月13日的回應
Dear Guest, Thank you for your awesome review . We look forward welcoming you on your next visit! Warmest Regards, White Mansion Team

2/10 很差

真實旅客

不滿：職員與服務、設施服務和住宿狀況
The hotel is in a good location - a 25 minute walk to the centre of Georgetown. It's only been open 3 months. 24 hours after arrival I was asked to change rooms because of a mistake - not mine. I had to ask twice for toilet paper.... you'd think that was a prerequisite! Reception is not 24 hour, as stated and there was nobody there at 8am when my room key failed to work after breakfast. The chap who 'runs' the buffet (not great by the way) suggested I contact the manager by phone as so many previous guests had complained about the keys. I sent two sms but no reply. I then sent an email and had a response 36 hours later with a very unsatisfactory response, thanking me for my feedback!! Oh, and if you put the 'do not disturb' on your door, they still knock. Poor staff training and dreadful service. Never again.
於 2019 年 2 月住了 5 晚

10/10 優異

Naveen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Trendy property with good proximity to KOMTAR and yet provides a stay void of the commotion and noises. Friendly staff. Ideal place to stay if you appreciate simple things in life. Smaller room. Ideal for 2. Can see the care that has gone into every single detail of the property. Would recommend to friends.
於 2019 年 2 月住了 3 晚
Hotel Management 於 2019年2月13日的回應
Dear Naveen, We thank you for taking the time to write a review for us. We are very happy to hear that you are happy to choose to stay with us during your trip to Penang. We believe that you have had a pleasant and enjoyable time with us. We look forward to welcoming you again in the near future. Warmest Regards, White Mansion Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
it was a pleasant stay
於 2019 年 1 月住了 1 晚
Hotel Management 於 2019年1月30日的回應
Dear Guest, Thank you for staying with us. We appreciate your feedback and we hope to welcome you back on your next visit.

8/10 不錯

Angie

讚好：整潔度、職員與服務和住宿狀況
Newly renovated heritage building with lovely staf
This is a newly renovated guesthouse with lovely, helpful staff in a heritage building. Rooms are small with no drawer space at all and only 4 coat hangers on a rail; as we were there for a week this was a problem for us (we got 4 more hangers when we asked). Breakfast is very basic, the best thing being toast and jam. There are hot options but these are cooked early and left to go cold; in such a small property it would be easy to cook items freshly to order. The location is great with street food opposite and Komtar and Prangin Malls for lots of choice in eateries. Tip: buses are extremely cheap and download Grab App for cheap car journeys.
於 2019 年 1 月住了 7 晚
Hotel Management 於 2019年1月26日的回應
Dear Angie, Thank you for staying with us during your recent visit to Penang. Apologies that room lack of amenities during your visit and appreciate your kind opinion as we will take as a reference to improve the way we serving the breakfast. See you again on your next trip to Penang! Warmest Regards, White Mansion Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚
White Mansion Team 於 2019年1月24日的回應
Dear Happy Guest, Thanks you for your review and choosing our hotel.I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 3 晚
Hotel Management 於 2019年1月23日的回應
Dear Guest, Thank you for staying with us. We appreciate your feedback and we hope to welcome you back on your next visit.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It’s definitely a nice place to be BUT there is no parking! Plus there is NO parking area available to near by. It’s horrible. The site shown there is free parking but never state that we have to fight for it with the public. Maybe it’s best, you specify about the meaning of your “free parking”.
於 2019 年 1 月住了 1 晚
White Mansion Team 於 2019年1月9日的回應
Dear Guest, Thank you for staying with us during your recent visit to Penang. We are delighted to hear that we had exceeded all of your expectations during your stay with us. Thank you for your recommendation of us and we await in anticipation to welcoming you again to the Hotel.. Regards, White Mansion Penang.

6/10 一般

真實旅客

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
Building is old, I like to sleep without ear buds in. 50 bucks Canadian a night is a decent price. Noise is loud, water from floors above is loud, dogs out side the build and car noises are loud. I suggest requesting a top floor room, I asked repeatedly for a quite room, end up with the vip room, language barrier defn played a room. Over all for 50 bucks all in can’t go wrong. Any hotel in the city you should not except anytype of western standard. Strong chemical smell in room from laundry, have a headache still.
於 2019 年 1 月住了 1 晚
White Mansion Penang 於 2019年1月7日的回應
Dear Guest, Thank you for staying with us. We appreciate your feedback and we apologize for the discomfort that happened during your stay. We are improving the hotel's situation. We hope to welcome you back on your next visit.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 2 晚
White Mansion Penang 於 2019年1月3日的回應
Dear Guest, Thank you for staying with us. We appreciate your feedback and we hope to welcome you back on your next visit.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel near to the town. But the troublesome part is have to take our shoes before we go upstairs to our rooms
於 2018 年 12 月住了 3 晚
White Mansion Penang 於 2019年1月3日的回應
Dear Guest, Thank you for staying with us. We apologize for the inconvenience, however, it is for safety purposes due to the slippery floors. We do appreciate your feedback and we look forward to welcome you back on your next visit.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I will recommend this hotel to others...staffs so helpful and friendly.. I'm so satisfied with the service provided.The hotel location so strategic.
於 2018 年 12 月住了 2 晚
Hotel Management 於 2019年1月1日的回應
Dear Guest, Thank you for staying with us. We appreciate your kind feedback. We hope to welcome you back on your next visit.