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“Extremely welcoming for Pets, absolutely amazing hosts, views, and overall just a wonderful trip. ”

“Such a beautiful place !”

“Everything is ok except the check in because the hotel staff not always stay at hotel and need phone call him when reach hotel. But the breakfast is good taste and service for them also ok.”

“Unglaublich schöner Ausblick über den See aus einer sehr individuell eingerichteten Ferienwohnung, in der es an nichts gefehlt hat. Vor allem auch die Freundlichkeit der Inhaberin haben unsern Urlaub von Anfang zu einem Genuss gemacht.”

“職員有禮，地理位置方便，附近有超市，房間超級舒服，空間大”

“staffs are very friendly and helpful. I serve in a very traditional way and you feel the owner of the chateau.”

“令人难忘的泳池风景，非常好的酒店。唯一提一点小希望，希望枕头的饱满度再好一些，现在的枕头过于松软”

“酒店職員友善，房間整潔乾淨。雖然酒店較為古典，但房間設有露台，正向著湖景，風景優美，十分舒適。 由琉森火車站轉乘巴士，在Casino-palace站下車，大概8分鐘車程。但落車後步行到酒店大堂，要先經過長斜路和樓梯，如攜帶大型或多件行李的旅客，就要做好心理準備。”

“Good location, classical and beautiful building, small but clean room, with very nice and warm staff. The delicious breakfast and coffee deeply impressed us. We feel at home in this hotel. The staff provided sincerely enthusiastic service and tidy room ,which made us a perfect stay in Luzern. Thank you very much!”

“服務人員非常親切熱誠 位置非常好”

“Good”

“酒店離琉森車站只需要3－5分鐘路程，去附近主要景點亦係步行可到達，非常方便。附近環境不算嘈雜和感覺好安全，附近好多超市亦是步行5－10分鐘可以到達。前台和餐廳員工極度有善，餐廳(交誼廳)24小時開放，有咖啡機，飲用水，生果，微波爐，你亦可以隨時在餐廳食自己帶去的食物，整體非常滿意。”

“Riverview scene is great . ”

“一切都不錯，唯一缺點是房間隔音沒有很好，晚上較安靜時可以聽到隔壁的聲音”

“Very nice hotel, clean, nice view for higher floor room.”

“服務人員親切，房間乾淨”

“We stay in Luzern for 2 nights with sea view room, the room’s view is great and there’s the free coffee machine for us to grab a coffee and relax the whole afternoon. Me and my family enjoyed the room a lot. Be reminded that the room without air-conditioner, a stuffy room and a bit hot, need to use fan and open all window in case to let the wind come in. The welcome drink is great too, we enjoy much in the bar, a good memory in Luzern”

“Location is always my priority, so it got the 5stars just across Luzern main station. Room is spacious and cleanliness and the staffs are friendly and pleasant. I would recommend my friend come to visit and definitely come back soon.”

“酒店位置不错，在老城区的狮子雕像旁，距离各景点均步行可达。酒店提供免费公交卡，但我没用上。 酒店300米左右有家Coop超市，食品、饮料、手信方便采买。 酒店按人头收城市税，与Hotel官网介绍有偏差。”