Bintan Giant Turtle Statue Hotels

"The rooms are spacious, clean and comfortable. Love it. The staff are helpful and friendly. Check in is a breeze too. 👍👍👍"

"Paradise on Earth! Everything was perfect….staff, food, property and amenities."

"Room was spotless, pools well kept and Strawbella staff wonderful, al acarte dining options broad and buffet was good. All staff were wonderful. Hotel organised driver for full day tour and Rio was also exceptional. So many seating options throughout the resort"

"Hospitality was top notch from all the staff. They have bicycles, buggy rides, transport and all which makes it very convenient. However, the rooms could be cleaner. The floor was so dusty that you will need to wear the room slippers. Cleaning of the room was not done properly also. The shared amenities with Holiday Inn is helpful."

"The service in this hotel is excellent and they had satisfied all our requests very quickly with the best service attitude. Unfortunately, we had to end our stay early due to a medical emergency in our family. Bayan Tree Bintan staff, helped us to find tickets even though the ferry was fully booked. We went to the ferry terminal anyways in hopes that someone will cancel at the last minute. They even offered to hold the room after checking out if we are unable to get the last ferry. The driver even stayed behind without informing us and only left after confirming that we managed to get the ferry tickets. The Hotels.com and Expedia staff was also very helpful and went out of their way to help us with settling subsequent matters in our time of need."

"Room nice and bathroom new and very good. Breakfast good. Staff very friendly and helpful. But air con on balcony so loud you couldn’t go out. Indoor air con noisy. On second night guests moved into the next door room - we could hear all their noise. (There was a door, so presumably this was a ‘family room’). Fridge in room looked new but didn’t work. Towels frayed. All gave the impression needing some tlc. Nowhere near 5*."

"The breakfast was absolutely fantastic, I would confidently say the best buffet breakfast I have ever had"

"Room was clean and the staff was friendly and helpful. Overall a good stay at Natra."

"No shortage of activities or things to do! Room is massive and comfortable, exactly as advertised. Property-wide shuttle and buggy rentals make moving around convenient and free ferry shuttle to and fro the ferry terminal is a massive bonus. Only drawback is that some facilities in their recreational centre seem to be showing their age but everything else is great! Thank you for the enjoyable stay eitherways, no doubt great service :)"