Gladstone Spa Hotel

"Lovely place would stay again"

"The staff were very helpful and accommodating. The rooms and facilities were fantastic. Happy to stay here again."

" 1. The toilet does not flush unless you place your hand inside the cistern and activate the mechanism manually. Unbelievable, we are not in a third world country. 2. The airconditioning in the main living area must have a blocked condensation pipe, as it poured water out all over the floor. We used the inner of the rubbish bin was used as a bucket to collect the water and unit was turned off. Bucket filled twice (which was handy to flush the toilet with). 3: I am sure the couch use to be made of leather. It has perished baldy and has been acknowledged by placing a grandma crocheted throw over the top. This is extremely disappointing. And... There wasn't even an apology. It was just an "ok, thanks for that, I'll get a handyman on to it" as we departed. There's your feedback and enquiry. Alister"

"If I could give no stars I would. Do not stay here as it is a health hazard. If you need a place to stay then sleep iin your car and if you don’t have a car, choose a bus stop, it will be cleaner. Upon arrival, to get the key. had to ring a phone number, no one on site to help. In room it was absolute filthy, with blood on floor, pubic hairs & in general terrible condition as was all of the outside areas. People talk outside the room from 4am We did not feel safe and did not sleep. Towels smelt clean but well used. "