Glenorie hotels in Sydney

"Everything was really good except the wifi. Kept disconnecting in our room."

"Very disappointing experience. I always use the “parking” filter when booking and expect results to reflect properties with reasonably available parking for guests. If parking is limited, this should be clearly disclosed, excluded from filtered results, or allow pre-booking at the time of reservation with real-time availability. The listing and pre-arrival message stated parking could not be booked in advance and must be arranged at check-in. Upon arrival, the garage entry showed a red light, preventing access. After waiting 5–10 minutes, I attempted to call the property for 15 minutes with no answer. The loading area was full, leaving no practical place to stop. Using the garage call button, I eventually reached staff and was told parking was unavailable as I had not pre-booked—despite being told this was not possible via Expedia. This conflicting information resulted in me parking over three blocks away and carrying my belongings to the hotel. Expedia support also attempted to contact the property without success. To date, there has been no resolution or compensation. Given the misleading information, lack of support, and inconvenience caused, I believe compensation is justified. The room itself was to be expected in terms of "budget" amenities, but it was also very run-down with damage and scuff marks to several walls. Budget should apply to amenities, not a property in disrepair and unacceptable service."

"Great location, close to malls, the concourse and public transportation. spacious room (studio). Nice staff. They offered fresh coffee in the morning which was nice. I also liked that they had complimentary ad-free movies. One small negative that wasn’t worth deducting a star over- the elevators had a bad smell. Would definitely recommend if you have business in chatswood. "

"Everyone from reception to the sous chef was personable & fantastic. I needed scanning & emailing done and it was not a problem to a special request on the menu & the chef came out and organised it perfectly - a 10/10 experience "

"Woke up three times from the late check out. "

"The dryer did not work. Didn’t notify the front desk because I was just wanting to dry a towel. "

"Excellent room Super clean Great staff Def recommend "

"Breakfast bar was fresh , coffee awful "

"We were there 3 days from Saturday to Monday and cleaning service wasn't available on Sunday so the room was not cleaned at all. The aircon wasn't working well either. The room is clean and quite spacious. The location is quite convenient in Chatswood. They took a security deposit that wasn't refunded when we left, even though the receptionist said it was already processed. I needed to ring them again to remind them. They said it would be processed manually only because I rang. "