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Top Gloucester Hotel Reviews
Delta Hotels by Marriott St. Pierre Country Club
10/10 Excellent
"We stayed in a superior room with lake view and was amazed on how beautiful the room and view were. We were very fortunate to have a room with veranda where we sat and just enjoyed the peace of our surroundings and the stunning lake. Breakfast was very nice as always and plenty to choose from. We didn't use to pool or spa as we were happy enjoying the sunshine and our veranda. Close to Chepstow Town centre. Friendly staff and easy check in."
Mollie's Bristol
10/10 Excellent
"A lovely, chilled environment"
Hotel Indigo Gloucester The Forum By IHG
10/10 Excellent
"Beautiful hotel. Staff excellent Great location Can't fault it"
Cheltenham Chase Hotel & Spa
2/10 Terrible
"We chose this hotel because the May bank holiday was forecast to be very hot and we specifically wanted somewhere with an outdoor pool. Expedia advertised this hotel as having one, so we booked and drove over 3 hours — only to find out the hotel doesn’t actually have an outdoor pool. Extremely disappointing. Things got worse when we discovered the AC in our room wasn’t working in 30-degree heat. A helpful receptionist with long black hair quickly fixed it and explained that whenever the key card is removed, the AC switches off and can only be reset by reception. The next day, after returning from Cheltenham at 2pm, we asked reception to reset the AC again. The short-haired receptionist rudely told us to wait behind a queue of check-ins, despite the reset taking only seconds. An hour later my wife was told it would be sorted, but 3 hours later the AC was still off. I had to go down again and insist it was reset, only to be snapped at that she was busy and working alone. Even another guest commented on how rude this was. Regardless of staffing issues, paying guests should not wait 3 hours for a simple fix or be spoken to so dismissively. I raised the issues with Adrian at checkout, but although polite, he showed little interest in resolving the complaint. Overall, a very disappointing stay with misleading advertising and poor customer service."
GO2 Gloucester Hotel by OYO
8/10 Good
"Not expensive"
Village Hotel Bristol
8/10 Good
"The staff and services are attentive and very helpful. Happy stays during the bank holiday, enjoyable gym and facilities. Definitely will stay again when visiting Bristol."
Hatherley Manor Hotel & Spa
10/10 Excellent
"Reception staff welcoming,bar staff equally as lovely, room was perfect. Hotel really clean and presentable. Breakfast was very nicely presented,great choice and cooked to perfection. No complaints at all ! Compliments to the team"
DoubleTree by Hilton Bristol North
4/10 Poor
"There was a bag of rubbish outside our room when we arrived. The tub had a ball of hair and gunk stuck in the drain. Very dated, we do not recommend."
De Vere Tortworth Court
10/10 Excellent
"Booked a long weekend for my wife and I. Very easy to get to from junction 14 on the m5 (only 5 minutes). Tortworth Court is well worthy to be a part of the De Vere chain of hotels, it's so exquisite and unique and has been brought upto a standard for everyone to admire. All the staff were very freindly and professional from check in to check out. features like the Library Bar and the Atrium Bar blew us away with decor and lighting and a vast selection of beverages and food. We stayed in the Gilbert Room 22 which is in the main building at the top of a long sweeping staircase. Outside the building the gardens are to be admired and the upkeep is spotless. To all the staff, you made it such a memorable weekend and we shall be returning."