Rugeley Go Ape Cannock Chase Hotels

"This is a great property, spacious, comfortable and spotlessly clean. Also in beautiful surroundings….so why not 5 stars? I was here for three nights so the “cons” outweighed the “pros” for me. Firstly, it was (and still is) advertised as having FREE WIFI. This is important to me as I was here for work and need internet access when I’m working away. Reality - there is no internet! I did find an EE mobile wifi router in one of the kitchen drawers, but once I switched it on and connected to it, I was directed to an EE webpage prompting me to register a credit/debit card and pay to top up the data on the SIM card, as there was only 0.01 mb of data allowance left on it. Not impressed with false advertising. Secondly, hot water. Reality - there were two choices of water temperature for the shower. Lukewarm & cold. The same applied to the other hot water taps in the property. I like a hot shower & I like to wash my hands and dishes in hot water. I presume this had been turned down at the boiler but I had no access to it to turn it up. Not impressed. Thirdly, heating. Neither of the bedroom radiators worked. The hallway radiator was full of air (only the bottom inch getting hot). I dare not bleed it as I presumed it was a sealed system and I didn’t have access to top up the system pressure. Fortunately the bathroom and lounge radiators were fine so was able to keep the chill off the bedroom by leaving the doors open. Beautiful place but won’t be back!"