Lake Charles Golden Nugget Hotels

"Yes it was very nice."

"Pretty decor. Food in restaurants good. Room clean. Great location."

"It’s a Days Inn next to the freeway. The road noise is incredibly loud, some of the loudest I have ever heard. It wasn’t too terrible inside - but was very present all night. The place is fairly run down, but not terrible. It was clean mostly, there was hair on the bathroom floor. Location is Ok, and you get what you pay for. Not too bad for a stop over on the interstate."

"Staff was very friendly and helpful."

"The Breakfast was limited. The parking was great and safe. There were no lights on in Lobby all day, even though we ask the staff to turn lights on so we could visit with friends, only natural light near front, no lights in lobby seating area. "

"The room was great! It took awhile to find put where the open restaurants were, on the casino floor. The steak restaurant sounded great but it was never open. The construction outside my window started early in the morning and continued later in the evening. I know this was not the fault of the casino however."

"The stay was done. I got there at 255p to check in and was only able to check into one of my 2 reserved room due to short staffing and rooms not ready yet. The gentleman at the counter was trying to get it worked out. He was kind and apologetic. I was able to get the 2nd room later tha evening upon my return to the property. The staff was friendly/helpful and the location was comfortable."

"Yes the staff as I witness with other customers good have been much better, and the Breakfast, as I’ve stay d here many times and yes this was the first breakfast was sub par, bacon over cooked the first milk carton was spoiled came out in chucks, we were always waiting for more food to be put out on the line."

"Disappointing Check-In Experience - I arrived at 2:45 PM and was told to wait until the official 3:00 PM check-in time, which is understandable. However, when I returned at 3:10 PM, I was told the room still wasn't ready and that they would call me within the hour. That call never came. I eventually returned at 5:30 PM to finally get my keys. Communication was poor, and it’s frustrating to waste several hours of my trip waiting for a room that should have been ready on time."