古德雷特維爾酒店 | 熱門古德雷特維爾住宿限時優惠每晚可低至 HK$494

「Toilet clogged, no plunger available, no manager or maintenance on duty, could not relocate room as hotel full capacity. Only 1 employee on duty. Had to send my husband out to walgreens. R5 minutes round trip to get a plunger to fix our toilet so we would have a working restroom. Horrible customer service. Would not recommend as hotel is poorky managed and not staffed well.」

「Rhe breakfast menu was fresh and there were plenty of breakfast choices for rveryone.」

「Smooth check in, convenient location, clean rooms, breakfast included, and helpful staff! 」

「German cockroaches in the room, ceiling in the bathroom cracked and falling in. Room smelled like cigarettes. Didn’t even touch breakfast. 」

「Very clean room but was told at check-in to keep bathroom door closed when showering or steam may trigger fire alarm. Also microwave didn’t work, no soap, room temperature nor refrigerator was prepped for room occupancy 」

「Very nice」

「The room wasn't the cleanest. There were stains, and the paint was bubbling off the door. 」

「1. I booked a room online, which stated there were no additional fees. However, upon check-in at the hotel, they demanded an extra fee for processing check-in! 2. Every morning from 8 to 9 a.m., when you're still asleep, a strange man with a full beard vigorously knocks on your door! And when you refuse to get up, he even unlocks your door without your consent! When I asked him why, he didn't provide a reasonable explanation! He kept asking if I had thirty dollars, and if I wanted to exchange...

「No pool functioning, room lock didn’t work repeatedly, holes in the pillow cases. Disgusting and disappointed at a high price」

「The room could have been better taken care of but the a/c worked fine, the front desk staff was very nice. My only real complaint would be our room did not have a microwave or fridge vut that was it!」

「The room could better renovated there were stains on the walls, peeling paint, mold stains on the wall, hair in the bathroom, the toilet would move like it’s not bolted down, there was a loud sound from the fridge and burn holes in covers. Staff was amazing quick and nice. It was decent for a place to sleep for 3 days definitely needs some up keep.」

「good」

「The nice room with kitchen」

「Our stay was not what we expected. The indication was that there was an outdoor pool. Since the temperature called for a couple of days above 80 degrees we looked forward to the pool, but were only informed that it was still closed since Covid. We also expected a free breakfast, however we were informed on arrival that they also had not offered breakfast since Covid. This was not the stay we expected.」

「Overall it was okay. The ac unit in room wasn’t working great, was really humid in the rooms. Bathtub has either rust stains or old blood. The breakfast food was super cold every morning at 7:30am. The elevator and hallways smelled liked weed. 」

「Very clean. Puctures looked exactly how room did. Nice and quiet」

「My car was cleaner than this room」

「I was absolutely pleased with my stay. Breakfast was delicious, room was clean, gym was more than adequate & James, the front desk staff was an absolute delight! He made my stay away from home enjoyable from his good company in the loby to his excellent customer service to go above and beyond to ensure guest are satisfied with their stay. 10/10 will stay here again! 」