「I stayed at this resort previously when it operated under Turtle Beach and returned because of the great experience I had then. Unfortunately, this visit was one of the worst all-inclusive vacations I've experienced.
Most of the staff were unhelpful and had poor attitudes. At breakfast, a friend wanted to join us, but despite the dining area being mostly empty, a staff member refused to let her sit with us and directed her elsewhere.
The resort also provided only five small bottles of water in...