Abilene Grace Museum Hotels

"This hotel was awful. Booked in advance and selected to pay at check in. Rude manager tried to cancel our reservation just hours before we arrived if I didn’t pay over the phone. The check in staff were atrocious. No friendly greeting, no here’s our WiFi, directions to the elevator or our room…RUDE. Canceled a teams reservation while they were traveling in for a state competition. Have never experienced such horrendous customer service. Then there was the room. Dirty, hair all over the shower and bathroom. Fixtures in shambles, exposed outlets and a table lamp propped on the back of a chair. All the furniture looked like it had been in a flood or water damage. "

"The shower did not function, the bathroom had unfinished repairs. There was trash everywhere and dog poop on the sidewalks and parking lot. They primarily rent to oil field workers and all the big pickups fired up at 5:00am."

"Clean room, quiet and AC worked great. Perfect for work stay "

"I have travel all over the world and safely say this is the worst stay. This hotel was dirty, broken down. The lights didn't work or light bulbs were burned out. "

"The room had not been cleaned. I carried out the wet, dirty towels from the previous occupant and stripped the stained bedding off the beds. The floors weren't vacuumed, and I threw away the old beer bottle caps. Their breakfast was about 50 percent empty. The food containers were present but empty. The pool was out of order. The front desk was not staffed at check-in. We were provided no bedding for the pull-out couch, and after repeated requests, they brought sheets but no blanket. We used a blanket from the car for my children. I have never had a worse stay anywhere. We obviously changed our reservation for the duration of our trip."

"Was pleased with my stay "

"Electrical outlets did not work, were given three towels for 4 people and told they had no more, breakfast was minimal at best and after waiting on someone for 20 minutes at the front counter to check out we left. "

"Outside maintenance needs to be greatly improved. Room maintenance needs a little attention. My room appeared clean and welcoming. There was moisture damage in the shower. My coffee maker was missing the filter cup but a visit to the front desk rectified that quickly. The television was too small and you could not lay in bed and see it properly. I tried moving it closer to the bed but the cords were not long enough. I was also confused that they were calling the Econolodge a Mosque of Amina. Made it a little uncomfortable. I arrived early at 2:00. They said I had to wait until 3:00 to check in. I understand they need to clean the rooms, but surely they could have made one room available instead of making me wait another hour. "

"I really enjoyed our stay here but the bathrooms and little nooks and crannies need a good deep clean! For how much they were charging per night the hotel should have been spotless. "