Kitashiobara Gran Deco Snow Resort Hotels

"Yumori is a gem. With a beautiful renovation and friendly staff, you can enjoy a hot springs hotel at a bargain price. My lovely tatami room was so comfortable. Take your own food off arriving late. The share kitchen is wonderful. "

"Lovely hotel, within sight of the train station. Excellent buffet breakfast. "

"施設の古さや清潔さにしては、料金が高いと感じた。ゴミ箱の外側が汚れていたり、いくつもの部屋の角に蜘蛛の巣やホコリがあり、壁もシミが多くて汚く感じた。 この値段では、次回も利用したいとは思わない。"

"Breakfast was delicious and lots of kind foods ! "

"Five star experience all the way! The room was large and immaculate. The staff even set out the bedding for us while we were out at dinner. The hotel had not just one, not just two, but three fully separate onsen areas! Each had multiple baths and each had at an outdoor bath too! The dinner was fabulous. It’s a chef’s choice dinner so there are no choices or substitutions but high quality throughout. The only negative is the hotel is in the middle of nowhere but that’s not unusual for these onsen towns."

"This was absolutely one of the worst trips I have ever done. Hotels.com help contribute to this. Not so great experience. Both the hotels.com and the resorts websites provided false information. The conditions were so bad that I landed up leaving a day early. I had to take someone to the hospital due to the dirtiness. I did not get refunded and I was actually charged more than what was expected. The location was great and the staff was great but they were unforgiving when it came to providing a refund or understanding the situation. Do not recommend this place unless you don't mind old worn down overcharged definitely not a two-star hotel resorts. One note you will have to pay for everything even if it says all exclusive."

"The room was spacious, clean and comfortable with very fast internet. The onsen has indoor and outdoor option also with Sauna room--also very clean and all-natural hot springs. The half-board dinner and breakfast were also delicious and well-prepared. This hotel staff also provided us with best-in-class service. Parking lot was very large with ample room for its guests. We had a great time and would return in the fall. Thank you for the incredible experience!!!"