Granada Department Wedding Hotels

"They denied us the room due to my medical alert service dog. They claimed it was a pet even with my paper work, certificates and vest! Worse they lied to hotel.com claiming they would give us the room for an extra $100 and refused refund. We reserved and arrived less than 24 hrs later and we lost a room we did not use almost $400. They said my service dog was unsanitary to the other guests and refused us entry. At 9pm at night we had to find another hotel! Horrible experience "

"Amazing amazing stay excellent staff very professional very helpful. I really recommend this hotel."

"Le personnel est très accueillant et toujours prêt à nous aider. Pour ce qui est de l’établissement, la section piscine était en rénovation, donc nous n’avons pas pu en profiter."

"We did not stay, as the neighbourhood was in a slum, very unsafe"

"excellent!"

"Front desk service was excellent "

"Was very excellent good services the staff very friendly was very good "

"We had a nice stay overall. The staff was friendly, and the food was good. There wasn't any hot water, but that was only an issue with showering. But not having hot water was pretty common throughout Nicaragua."