I don’t recommend to the folks who spent a lot of money, time and effort to come from oversees. If you are a tourist, I’d recommend you to book the hotel at the town. This hotel does have a cafeteria/restaurant space but the menu is not delectable.
Also, you have to walk long distance or taxi to get the closest cafe or restaurant with limited numbers of restaurants and stores with limited business hours.
If you want to have a good time in Granada, I’d recommend to stay at local hotels in near downtown so that you’ll find so many options of tapas restaurants, cafes, gelato, souvenir shops and other local shops. Centro area (downtown) 6 minutes away from the parador has so much more to offer you (highly recommend!)
On the other hand, the staff member at the parador, sadly to say that I’d have give them 1 star for their service and professionalism. There were two staff members at the front counter when we arrived. Four of us drove from Cadiz so it was a good 3 hours drive and we were tired but excited for staying at world famous place…… however, both of the staff members completely ignored us for couple of minutes, one of them weren’t helping customers but just looking at the computer screen in front of us.
There were no smile, no greeting, no warm welcoming, no clear explanations about the facility, no portering our luggage (we carried ourselves to the hotel room), just careless and ignorance.
The parador offered the worst hotel service we’ve ever had. Don’t stay at here.