Reception

Reviews of Ramada by Wyndham Grand Junction

2.5 out of 5
Ramada by Wyndham Grand Junction
752 Horizon Dr, I-70 at Exit 31, Grand Junction, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1103 reviews" "
Rating 8 - Good. 331 out of 1103 reviews" "
Rating 6 - Okay. 118 out of 1103 reviews" "
Rating 4 - Poor. 60 out of 1103 reviews" "
Rating 2 - Terrible. 26 out of 1103 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't be fooled by the pictures like I was! The best thing I can say about this property is they hired a great photographer. I was in an adjoining room and could not lock the deadbolt or slide lock. They put a chair in front of the door. When I told the front desk, her response was "Oh, OK" I do NOT recommend this motel!
Stayed 2 nights in May 2024
Response from Ramada by Wyndham GJT on 17 May 2024
Cheryl, we apologize that we fell short of the excellent customer service that we strive for.We will have maintenance address the issue with your door and share your review with all of our staff.

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness
Older property, small room, Tv was not easy to get regular channels on, shower needs upgraded, was easy access to town & bed was comfortable…
Stayed 1 night in May 2024
Response from Ramada GJ on 16 May 2024
Thank you for taking the time to share your feedback with us. We appreciate your comments and apologize for any inconvenience you experienced during your stay. We are continuously working to improve our facilities and services, and your input helps us to enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 Excellent

Sydney

Stayed 1 night in May 2024
Response from Ramada by Wyndham GJT on 17 May 2024
Thank you for staying with us Sydney. We appreciate your review and hope to see you again soon.

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is somewhat outdated and breakfast was lacking variety.
Stayed 5 nights in May 2024
Response from Shayne ~ Ramada GJ on 15 May 2024
Thank you for taking the time to provide feedback on your stay. We apologize for not meeting your expectations during your visit. We strive to offer a wide selection for breakfast, including scrambled eggs, sausage, waffles, yogurt, bagels, boiled eggs, apples, oranges, bananas, cereals, oatmeal, muffins, toast etc. We hope that you'll give us a chance to better serve you in the future.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony patio access.
Stayed 1 night in Apr 2024
Response from Ramada by Wyndham GJT on 15 May 2024
Thank you Ann for staying with us. We appreciate that you took the time to leave us a review!

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Ramada by Wyndham GJT on 15 May 2024
Thank you for your review, Amy. We appreciate that you chose our hotel for your stay.1

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
everything was fine. we didn't have any problems.
Stayed 3 nights in Apr 2024
Response from Ramada by Wyndham GJT on 15 May 2024
Thank you Kathy for choosing our hotel for your stay. We appreciate your review.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Well taken care of.
Stayed 1 night in May 2024
Response from Ramada on 13 May 2024
Michael, thank you for your review! We are delighted to hear that you had a great experience. We appreciate your business and hope you will stay with us again soon.

8/10 Good

Kerry, Silt

Liked: Cleanliness, staff & service
Pool was not yet open. Broken outlet in bathroom. Room was fine. Breakfast was good, waffles,eggs, sausage. I'd stay here again.
Stayed 1 night in May 2024
Response from Shayne on 12 May 2024
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your review and are glad to hear that overall, you enjoyed your stay with us. We apologize for any inconvenience caused by the pool being closed, after the storm passed over the weekend it is expected to be open tomorrow. We have alerted our maintenance team to the broken outlet in the room. We are glad to hear that you found your room to be comfortable, and that you enjoyed the breakfast offerings. We hope that you will choose to stay with us again in the future, and we look forward to welcoming you back.

2/10 Terrible

Debora

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Ramada on 10 May 2024
We apologize for not meeting your expectations during your stay. We hope you will consider giving us another chance to provide you with a better experience in the future.

4/10 Poor

Efrain, Castle Rock

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old and dirty hotel. Caters to a lot of travelers with pets.
Stayed 1 night in May 2024
Response from Ramada on 11 May 2024
We apologize for not meeting your expectations during your stay. We hope you will consider giving us another chance to provide you with a better experience in the future.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly as described.
Stayed 4 nights in May 2024
Response from Ramada on 11 May 2024
Janice, thank you for your review! We are delighted to hear that you had a great experience. We appreciate your business and hope you will stay with us again soon.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay and visit for a quick drop in
Stayed 1 night in Apr 2024
Response from Shayne on 9 May 2024
Thank you for sharing your positive experience with us. We're glad to hear that you enjoyed your stay. We hope to see you back soon, have a wonderful day!

10/10 Excellent

Tim, Hurricane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was great!
Stayed 1 night in May 2024
Response from Shayne on 9 May 2024
Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a great overall experience during your stay with us. We always strive to provide our guests with a comfortable and enjoyable stay, and we are happy to see that we met your expectations. If there is anything else we can do to make your future stays even better, please let us know. We look forward to welcoming you back soon!

10/10 Excellent

Juan Enrique

Nice
Stayed 1 night in May 2024
Response from Shayne on 9 May 2024
Thank you for your review. We are thrilled to hear you enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Cathy

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Ramada on 8 May 2024
Cathy, thank you for your review! We are delighted to hear that you had a great experience. We appreciate your business and hope you will stay with us again soon.

4/10 Poor

Brian

Disliked: Cleanliness, amenities
Blood on my pillow. Absolutely, disgusting.
Stayed 1 night in Apr 2024
Response from Shayne on 6 May 2024
Brian, please accept our sincere apologies for the inconvenience caused by the blood on your pillow. This is certainly not the standard of cleanliness we strive for, and we will investigate this matter to ensure that it doesn't happen again.We appreciate your feedback and hope that you will consider staying with us again so that we may provide you with a more enjoyable experience.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ramada on 7 May 2024
Rita, thank you for your review! We are delighted to hear that you had a great experience. We appreciate your review and hope to see you again soon!

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted by a very nice young lade
Stayed 1 night in May 2024
Response from Shayne on 6 May 2024
Thank you for sharing your positive experience with us. We're glad to hear that you enjoyed your stay. We hope to see you back soon, have a wonderful day!

4/10 Poor

Benjamin

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Shayne on 12 May 2024
We apologize for not meeting your expectations during your stay. We hope you will consider giving us another chance to provide you with a better experience in the future.

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities
The air conditioner shut down by 7:30 pm front desk person came to assess and stated just use the fan. Hot night, poor mattress, needs updates in bathroom area and cleaner carpet. Very disappointed
Stayed 1 night in May 2024
Response from Ramada on 4 May 2024
Barbara, we apologize for not meeting your expectations during your stay. We hope you will consider giving us another chance to provide you with a better experience in the future. Thank you for your review.

10/10 Excellent

Debby

Check in was easy!
Stayed 1 night in May 2024
Response from Ramada on 4 May 2024
Debby, thank you for your review! We are delighted to hear that you had a great check-in experience. We appreciate your business and hope you will stay with us again soon.

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is a dump….checked in at 10 pm, got to the room and the sink had “blue” painters tape on it to keep it from falling apart!….I knew it wasn’t going to be a great hotel for 100 bucks….BUT….it was a joke!
Stayed 1 night in May 2024
Response from Ramada on 3 May 2024
Thank you for your review, David. We are sorry to hear that you didn't enjoy your stay with us. We apologize for the taped sink. We'll address these issues with our maintenance team. We hope you will consider giving us another chance to provide you with a better experience in the future.

6/10 Okay

Mauricia

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Ramada hotel for a single night, and while the experience was not terrible, there were several aspects that left much to be desired. The first thing that struck me upon arrival was the run-down and poorly maintained state of the hotel. The exterior and common areas appeared dated and in need of significant renovations. The overall cleanliness and upkeep of the facilities left a lot to be desired. The guest room itself was adequate for a single night's stay, but I would not want to spend more than that in this accommodation. The room was clean and the basic amenities were present, but the overall condition and quality of the furnishings were subpar. The one positive aspect of my stay was the friendliness and helpfulness of the front desk staff. They were polite and attentive, which helped to offset some of the other shortcomings of the hotel.
Stayed 1 night in May 2024
Response from Ramada on 3 May 2024
Mauricia, Thank you for taking the time to review your stay at our hotel. We are sorry to hear that you were not happy with the state of the hotel. We take all feedback seriously and will address the issues with our team. However, we are pleased to hear that you found our staff to be friendly. We appreciate your feedback and hope you will give us another chance in the future.

10/10 Excellent

Susan

The front desk man was very polite and efficient.
Stayed 1 night in May 2024
Response from Ramada on 3 May 2024
Thank you for staying with us Susan. We appreciate your review!

8/10 Good

pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lots of restaurant
Stayed 1 night in Apr 2024
Response from Shayne on 1 May 2024
Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed the location of our hotel and the nearby restaurants. We are happy to let you know that two new restaurants have recently opened across the street and next door, so there are even more dining options to choose from! We appreciate your business and hope to have the pleasure of welcoming you back soon. Have a great day!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied
Stayed 1 night in Apr 2024
Response from Ramada on 30 Apr 2024
Kenneth, thank you for your review! We are delighted to hear that you had a great experience. We appreciate your business and hope you will stay with us again soon.

10/10 Excellent

Michael Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After two nights elsewhere at other properties, it was excellent to haven a nice room and bathroom that actually had hot water in the shower and sink. Obviously, someone actually checks the rooms unlike some other places. Thanks!!!
Stayed 1 night in Apr 2024
Response from Ramada on 30 Apr 2024
Michael Henry, thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had a great experience. We hope to have the pleasure of welcoming you back to our hotel soon!

2/10 Terrible

Nathaniel

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is far from comfortable
Stayed 1 night in Apr 2024
Response from Ramada on 28 Apr 2024
Nathaniel, we apologize for not meeting your expectations during your stay. We hope you will consider giving us another chance to provide you with a better experience in the future. Thank you for your review.

10/10 Excellent

Steve

Liked: Property conditions & facilities
Very well kept and in a great location. Would definitely stay there again!
Stayed 1 night in Apr 2024
Response from Ramada on 28 Apr 2024
Thank you for sharing your experience with us! It's wonderful to hear that you had a great stay. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Don, Coeur D Alene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good value for the money.
Stayed 2 nights in Apr 2024
Response from Ramada on 26 Apr 2024
Don, Thank you for the review. We are thrilled to hear you enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon.

8/10 Good

Karissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ramada on 26 Apr 2024
Thank you, Karissa, for staying with us. We appreciate your review!

10/10 Excellent

Teri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast was fantastic and the kitchen very clean and looked after well. Thank you
Stayed 1 night in Mar 2024
Response from Ramada on 26 Apr 2024
Teri, thank you for sharing your positive experience with us. We're glad to hear that you had a great stay with us and enjoyed breakfast. We hope you will stay with again soon.

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Shayne on 23 Apr 2024
Thank you for sharing your positive experience with us. We're glad to hear that you enjoyed your stay. We hope to see you back soon, have a wonderful day!

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The property is showing its age. Furnishings are especially worn. But the rooms are quiet and comfortable Breakfast is at or above average
Stayed 5 nights in Dec 2023
Response from Ramada on 23 Apr 2024
John, thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are glad you found the rooms to be comfortable and enjoyed our breakfast. We hope to have the pleasure of welcoming you back soon!

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Apr 2024
Response from Ramada on 23 Apr 2024
Thank you for staying with us Robert. We appreciate your review and hope to see you again soon!

2/10 Terrible

Jeremy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is run down. The room smelled terrible. Loose light switches. I immediately changed hotels and canceled the reservation for my son and his girlfriend and rebooked at a different hotel. Staff was nice but the place sucks.
Stayed 3 nights in Apr 2024
Response from Ramada on 23 Apr 2024
Jeremy, we apologize for not meeting your expectations during your stay. We hope you will consider giving us another chance to provide you with a better experience in the future. Thank you for your review.

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and safe area
Stayed 1 night in Apr 2024
Response from Ramada on 20 Apr 2024
Jen, Thank you for sharing your positive experience with us. We're glad to hear that you enjoyed your stay. We hope to see you back soon, have a wonderful day!

10/10 Excellent

Steven, North Las Vegas

Liked: Cleanliness, staff & service
This property turns out to be very tolerable -- nothing special, but apparently well managed, as all the bases were covered. Bed was particularly comfortable. Service was solid. Not bad for an inexpensive option where most of the lodging industry in this area are price gouging opportunists who obviously only care about MONEY -- outrageous nightly rates that should be recognized as criminality on steroids. Shame on the lodging industry,
Stayed 1 night in Apr 2024
Response from Ramada on 20 Apr 2024
Steven, thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had a great experience. Your 5 out of 5 rating means a lot to us and motivates us to continue providing exceptional hospitality to all our guests. We hope to have the pleasure of welcoming you back to our hotel soon!

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Great AC, Dog friendly(only one tiny place for grass) but solid for price
Stayed 1 night in Apr 2024
Response from Ramada on 20 Apr 2024
Thank you, Jonathan, for staying with us. We appreciate your review!

8/10 Good

Michael

Stayed 1 night in Apr 2024
Response from Ramada on 8 May 2024
Thank you for staying with us. We appreciate your review and hope to see you again soon!

10/10 Excellent

CHERRYL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 6 nights in Apr 2024
Response from Ramada on 15 Apr 2024
Cherryl, Thank you for sharing your positive experience with us. We're glad to hear that you enjoyed your stay. We hope to see you back soon, have a wonderful day!

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was one of the worst places I've stayed at in a long time. I booked a stay for two nights because I was running a race in the area. But my room had a strong smell of old cigarettes so my sleep wasn't great the first night. It was so bad I decided to drive four hours home instead of staying there a second night so I wasted that money, unfortunately.
Stayed 2 nights in Apr 2024
Response from Ramada on 14 Apr 2024
Andrew, we apologize for not meeting your expectations during your stay. We hope you will consider giving us another chance to provide you with a better experience in the future. Thank you for your review.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to airport
Stayed 1 night in Apr 2024
Response from Ramada on 14 Apr 2024
William, thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had such a wonderful experience. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

William, Sequim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ramada on 15 Apr 2024
Thank you for staying with us William. We appreciate your review and hope to see you again soon!

8/10 Good

Vance

Stayed 1 night in Apr 2024
Response from Ramada on 4 May 2024
Thank you for staying with us. We appreciate you taking the time to leave us a review!

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff is helpful and breakfast is good
Stayed 1 night in Apr 2024
Response from Ramada on 14 Apr 2024
Samuel, thank you for sharing your positive experience with us. We're glad to hear that you had a great stay with us and enjoyed breakfast. Hope to see you back soon, have a wonderful day!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Room was clean and adequate. Good price
Stayed 1 night in Apr 2024
Response from Ramada by Wyndham GJT on 13 Apr 2024
Thank you, Jonathan, for staying with us. We appreciate your review!

8/10 Good

Tiffany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ramada by Wyndham GJT on 13 Apr 2024
Thank you, Tiffany, for staying with us. We hope to see you again soon!

10/10 Excellent

Elaine, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. They only have one luggage cart. Staff is helpful. I would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Ramada by Wyndham GJT on 13 Apr 2024
Elaine, we appreciate your review. Thank you for staying with us and we hope your trip is enjoyable in every way for you!