"A wonderful place to stay, our room on the first floor was beautiful and spotlessly clean as was every were else. The food was excellent and all the staff were lovely and very helpful we would definitely recommend "
"A wonderful place to stay, our room on the first floor was beautiful and spotlessly clean as was every were else. The food was excellent and all the staff were lovely and very helpful we would definitely recommend "
"Food was amazing at each meal, all portions are huge !!! We stayed both in a pod for 2 nights and everything was so nice we extended our stay and had 2 nights in the hotel. Both were comfy and very clean. All staff were friendly and very efficient. We will definitely return "
"Food was amazing at each meal, all portions are huge !!! We stayed both in a pod for 2 nights and everything was so nice we extended our stay and had 2 nights in the hotel. Both were comfy and very clean. All staff were friendly and very efficient. We will definitely return "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We recently stayed here and overall had a fantastic experience.
The room was newly refurbished with modern furniture, a large TV, and all the amenities you could need for a comfortable stay. The views over Lake Windermere were absolutely stunning and made the trip feel extra special. The food was excellent throughout our stay, with a particularly great breakfast offering plenty of choice and quality ingredients.
The staff were friendly, welcoming, and always happy to help. We also made good use of the spa facilities, which were excellent, very clean, and well maintained.
There were a few downsides. Due to refurbishment works, guests had to walk through the restaurant in bathrobes to access the spa, which felt a little awkward. The fire alarm also went off at around 11:30pm, causing some disruption. We found the mattress quite firm and not particularly comfortable for our liking. Parking was also challenging, with limited spaces available considering the number of guests, and only one disabled parking space.
Despite these issues, we thoroughly enjoyed our stay and would definitely consider returning, especially for the beautiful location, excellent food, and superb spa facilities."
"Facilities and location are fantastic, a real gem of a place. The studio apartment we stayed in was huge, so much room and had everything we could ever need. Leisure centre and on site restaurant were great too.
Only negatives were being sent too much information before check in, it felt a little overwhelming for someone who'd never been. A lot of this could've been explained upon arrival instead.
Overall would absolutely recommend, and we'll be looking to book again."
"Stayed here on a Saturday night and on first impressions of the reception and bar/dining/ terraced area, it looked as if the hotel had been given a bit of an uplift, the outside was in keeping with the era with the local buildings and ones dating back to 1900s.
The pool etc and gym were good and enjoyed them.
What wasn’t good was the state of the room, which was in a god awful state of repair, with evidence in insect damaged carpet, lack of painting for a number of years, wood facias all scuffed and chipped, the shower screen having no rubber strip to prevent water dropping onto the floor.
The last part caused water to pour onto the bathroom floor and caused us to get extra towels to shower with as we soaked everything up that had leaked out.
The furniture and fitting in bathroom were very dated too.
I would have asked for a different room but the hotel was fully booked for the night.
The bedding and cleanliness of the room was ok and the only reason we stayed there.
I would say at £135 for one night with no breakfast, was grossly overpriced, by aporox £70, given the appalling state of the room.
I wouldn’t recommend the hotel to anyone, especially at its grossly inflated price and would only consider going back if the whole interior of every room was upgraded.
The interior made a Travelodge room look like a palace.
Bitterly disappointed to say the least!
0 ⭐️ for bedroom and 3⭐️ for everything else!"
"If your travelling with kids and want to use the pool be aware of the opening times!
Check in is 1600, pool time for kids closes at 1700. Check out is 1100 and kids opening time is 1000. Really poor if you are here for the one night and were planning on using it.
Car park is £25 to use however we saw multiple of the local businesses punching in the code and parking their cars. The council car park across from Beatrix Potter was £11 for over night parking.
Breakfast has a limit option on the cooked front and the continental was pretty much empty by 0900, toast in a basket is three bits of toast cut up and it came cold. Premier Inn breakfasts and service majorly trumped this.
Hotel really does need a revamp and brought up to modern times, i guess the "Old" in the name lets you get away with it.
Disappointing stay and value for money only felt on the location point albeit park your car 5 mins walk away."
"We stayed in the suite and honestly it was beautiful, the staff were amazing and the food was beautiful we will be staying again, would highly recommend"
"DO NOT STAY HERE. UNSAFE
I would not recommend this hotel. Our stay was disappointing from start to finish and well below acceptable standards.
On arrival, we were given a cold, dark room that smelled musty, had dirty access steps, a window that would not close, and no electricity. We were initially told a room change was impossible and were only moved after further complaints, wasting much of our evening.
The restaurant was equally poor. Menus had no prices, staff could not provide clear pricing, and we were only told after ordering that drinks were cash only, leaving us with tap water. My burger arrived burnt, and management offered no apology when the issue was raised.
Customer service throughout was dismissive. Concerns were met with indifference, and obtaining complaint details was unnecessarily difficult.
The most serious issue occurred around 3am when the fire alarm sounded. Guests evacuated without guidance, as there was no visible management presence, no instructions, no roll call, and no reassurance during the 30-minute wait outside. The apparent lack of an emergency procedure was alarming and left guests feeling unsafe.
The next morning, several guests said repeated fire alarms and poor management responses were common. Despite multiple opportunities, management offered no meaningful apology or acknowledgement.
Overall, the accommodation, food, customer service, and handling of a serious safety incident fell far below expectations."