Granger Lake Hotels

"I recently stayed at this hotel in Round Rock and unfortunately had a very disappointing experience from start to finish. First, the room was not clean when we arrived. The floors looked like they hadn’t been vacuumed, and there were stains on the bedding that made us question whether the sheets had even been changed. The bathroom was also in poor condition, with hair left in the shower and a lingering unpleasant smell. The noise level was another major issue. We could hear everything happening outside and even conversations from neighboring rooms late into the night, making it nearly impossible to get any decent sleep. Breakfast was also extremely disappointing. The options were basically nonexistent — there was cereal and literally just eggs. That was it. And it was just 6:30am. For a hotel that advertises breakfast, I expected at least a few more basic options instead of such a minimal and underwhelming selection. On top of that, the staff seemed uninterested in helping when we brought up our concerns. Instead of offering solutions, they acted like our complaints were an inconvenience. Customer service should be a priority in hospitality, but that was clearly not the case here. Overall, this stay was frustrating and far from relaxing. Between the lack of cleanliness, constant noise, poor service, broken elevator, dirty pool and the very limited breakfast, I would not choose to stay here again and wouldn’t recommend it to anyone looking for a comfortable place to stay."

"Clean and friendly "

"The front desk lady was very nice and professional. Our room was very clean. The beds and pillows were very comfortable. The shower was large and had fantastic water pressure. The lobby was exceptional and decorated very tastefully. We will definitely stay here again if our travels bring us to Round Rock. "

"The beds were uncomfortable and the sofa had stains other then that is was ok"

"The property is beautiful and clean, and the staff was incredibly friendly and efficient! The room was huge, and I appreciated the Crabtree & Evelyn products. Breakfast was amazing! The best hotel breakfast ever, with every kind of breakfast food imaginable, and the made to order omelet and fried eggs were hot and cooked to perfection. Loved the Community Coffee! The only thing that could be improved is the elevator door closing speed - it closed very quickly, and twice I didn’t have time to roll my daughter’s wheelchair in before the doors closed. We had someone help us, thankfully! This small detail would make a big difference to others in/pushing wheelchairs. I hope the hotel will speak to the elevator company about it! Regardless, it was a great stay, and if I’m in the area again, I will definitely stay here again!"

"Clean Room. Everything Was Nice"

"First time staying but everything was very well kept and the staff were more than welcome to help in anyway. Will most definitely be staying there again in the future "

"Water pressure in the shower was extremely high and difficult to shower. No conditioner refilled in bottle. Aside from that, it was very pleasant and clean. I would recommend it "

"Fantastic "