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关于桑兹汽车旅馆的点评

2 out of 5
桑兹汽车旅馆
112 McArthur St, Grants, NM

点评

6.6
10 分 - 超赞。78 条好评，共有 383 条点评" "
8 分 - 还可以。114 条好评，共有 383 条点评" "
6 分 - 一般。92 条好评，共有 383 条点评" "
4 分 - 很差。36 条好评，共有 383 条点评" "
2 分 - 糟糕。63 条好评，共有 383 条点评" "

7.4/10

清洁度

7.4/10

员工和服务

5.6/10

服务设施

6.2/10

住宿条件和设施

5.4/10

环保

点评

6/10 一般

Craig

不满意：住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Wolfgang

满意：清洁度、员工和服务、住宿条件和设施
Nicht auf den neuesten Stand aber sauber.Sehr freundliches Personal
2024 年 5 月入住 1 晚

4/10 很差

Martha

与配偶出行
不满意：住宿条件和设施，员工和服务
I would not recommend this property. The motel clerk/owner was rude, said we only paid for one person (I paid online for 2), provided one bath towel, and the floor of the tub/shower was so wobbly that it was necessary to hold onto the grab bar and shower one handed. The only good point was a very nice Mexican restaurant a couple of blocks away - we had a great dinner but I would never stay at this motel again.
2024 年 5 月入住 1 晚

10/10 超赞

Onno

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Accommodation has charm, a lot more so than the chain motels right at the off-ramp of the Interstate. That doesn't extend to the neighbourhood, unfortunately
2024 年 4 月入住 1 晚

6/10 一般

Paul

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
Sands is a classic Rt66 motel, but it needs a lot of TLC to bring it up from "rundown" to "iconic". The room seemed clean, but the table was sticky. Parking lot is dirty and broken up. Bathroom door had no latch let alone lock. It's located on the highway near the train tracks, so you expect it to be noisy. On the other hand, the refrigerator was new and the AC worked well, and the price was right.
2024 年 4 月入住 1 晚

2/10 糟糕

Yann

满意：清洁度
不满意：员工和服务
I was charged an extra $15 for a motel fee that was not included in the amount I paid Expedia for the room. Plus the owner was the least agréable person I met in my 17 years traveling in the US….
2024 年 2 月入住 1 晚

4/10 很差

joseph

商务旅客
不满意：服务设施，清洁度
Expedia confirmed that my rate was $50 and when I checked out the hotel charged me $60. It is an old and tired hotel in a questionable location.
2024 年 2 月入住 1 晚

4/10 很差

Juan

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Customer service was good excellent !!except the place everything was old it ' needs remodeling!!
2024 年 1 月入住 1 晚

2/10 糟糕

Deborah

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

4/10 很差

Duane

2023 年 12 月入住 1 晚

2/10 糟糕

Aaron

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nothing
2023 年 12 月入住 1 晚

6/10 一般

Carla

I booked stay based on being pet friendly. Was told when i checked in they were not. Showed staff webpage that stated otherwise. Staff attempted to overcharge me until i showed confirmation with price booked. It was all very sketchy
2023 年 12 月入住 1 晚

6/10 一般

Jeremiah

满意：住宿条件和设施，员工和服务
不满意：清洁度
2023 年 11 月入住 1 晚

8/10 还可以

Donald

2023 年 11 月入住 1 晚

2/10 糟糕

Christine

This man was rude, yelling and angry attitude. Prepaid- wouldn’t let dog sleep in my car.. yelling yelling- unfriendly- refused to give us a room. gonna have to fight the charge - Rude from the second I walked in- ran me off-knowing it was prepaid. Don’t go here
2023 年 11 月入住 1 晚

2/10 糟糕

Tom

与配偶出行
不满意：住宿条件和设施，员工和服务
We could not believe the horrible reception we got. He had a list of things you could've do.no eating in room, do not sit anthing on dressers or by tv, so many I can't remember and then he charged me a $20 deposit plus what I'd paid for room. I did get it back in the morning at 7:00 when I rang the bell 3 times. The door to the office was always locked!! I could go on, but it doesn't matter to us any more because we will NEVER stay there again
2023 年 11 月入住 1 晚

8/10 还可以

Dale

满意：清洁度
Room did not have hot water.
2023 年 11 月入住 1 晚

6/10 一般

georges

不满意：员工和服务
il n'y avait pas de petit dejeuner alors qu'il etait marque: dejeuner continental prevu c'est la seconde fois en 3 reservations avec hotel.com c'est donc la seconde fois que nous prenons nos petits dejeuner chez Denys soit 30$ de plus a chaque fois !!! qu'allez vous faire ? merci de me repondre g.Brat
2023 年 11 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
NOT ACTUALLY PET FRIENDLY LIKE THE LISTING SAYS
I never ended up staying after booking. The listing says that it’s pet friendly, but the guy at the front desk said that pets only cause problems and that it’s a $40 non-refundable pet fee. It didn’t seem safe either. There were a few abandoned motels along the way and it was in a very dark area. Gave off the vibes of a very shady place to stay
2023 年 10 月入住 1 晚
Nik 于 2023年10月27日 的回复
Please check before clicking book a room with us, check the fees section it clearly lists pet fees.. if you didn't read it it's not our fault.

6/10 一般

Geraldine

2023 年 10 月入住 1 晚

4/10 很差

Lino

不满意：住宿条件和设施，服务设施
Good for a necessity but not for an experience Very old hotel, they try to keep it clean, but very worn out
2023 年 10 月入住 1 晚

2/10 糟糕

Joseph

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Booked on Expedia in advance 3 days eatlier. Was told after long drive arrived right before night that room not available after we had Expedia confirmation it was. All hotels were booked in city by then in Grants and no roomsin Albuquerqueor Gallup. Had to sleep in truck with my kids at 30 degrees freezing weather that night before leaving. Do not book there you may be left out in the cold literally.
2023 年 10 月入住 2 晚

8/10 还可以

Sandy

与配偶出行
满意：住宿条件和设施，清洁度
For the price, the property was well kept, unit was clean and tidy, and services were good. I would definitely return.
2023 年 10 月入住 1 晚

2/10 糟糕

Joshua

不满意：员工和服务
We booked a room a few weeks in advance. Upon arrival for check-in, the property manager told us there were no vacancies left. We attempted to show the confirmation, to which he shook his head & promptly walked away from us. We went back to the car, planning what our next move should be. No less than a minute past before we heard the property manager yelling at us from outside the car demanding we leave the premises immediately while holding a phone in his hand (presumably threatening to call the police). So we left asap & without quarrel. It was 1am after traveling 5 1/2 hours from home & all the other hotels & motels in the small town were booked for the night because of the Balloon Fiesta in Albuquerque, NM. We had no choice but to spend a freezing cold, Grants, NM night in a sedan in the corner of a dirt Walmart parking lot. An absolutely dreadful experience & the worst customer service I've received in my life (no exaggeration). There is no guarantee you'll get a room even if you pay & book well in advance. You're literally rolling the dice. 0/10 don't recommend.
2023 年 10 月入住 2 晚

2/10 糟糕

Cathy

不满意：住宿条件和设施，员工和服务
2023 年 10 月入住 1 晚

4/10 很差

Philip

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Because we arrived late they cancelled our reservation and then upon arrival, they charged us $20 more than expedia price. The only positive comment i can make is that I slept fine. Otherwise avoid this old rundown dump like the plague.
2023 年 10 月入住 1 晚

6/10 一般

Roger

2023 年 10 月入住 1 晚

8/10 还可以

Esther

满意：清洁度、住宿条件和设施、客房舒适度
Old motel on Route 66. Past its heyday.
2023 年 10 月入住 1 晚

6/10 一般

James D

2023 年 10 月入住 1 晚

4/10 很差

Marian

满意：客房舒适度
Rip Off
The man at check in made us pay more than Hotels.com advertised. He claimed it was because they only had king sized beds vs. The queen advertised. He also made us pay a pet fee when we had a small service dog.
2023 年 9 月入住 1 晚

10/10 超赞

johnny

2023 年 9 月入住 1 晚

2/10 糟糕

Susan

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I requesed an iron and was told they were not allowed. There were black hairs on the sheet, I think they just turn the sheet over and don't wash them! This is the absolute worse motel I have ever stayed in!!!! Never again, please do not stay here I beg you. The area around is very sketchy and one guy was cooking outside his room on a propane grill but I couldn't have an iron.
2023 年 9 月入住 1 晚

2/10 糟糕

Lisa

不满意：员工和服务、住宿条件和设施、客房舒适度
Don’t stop at this hotel!!!
The manager treated us like a criminal. Told us not to leave our door open while we were carrying in our luggage because it might blow dirt in there, had signs marking that you could not back your car in, had painted notices not to sit in a cement half wall (I mean, it’s cement…. How are you going to hurt it by sitting on it?) etc. In our opinion, if you don’t like people, you shouldn’t be in the hospitality business!!! The neon sign out front was the only speaking thing about the whole stay. Very disappointing!!
2023 年 9 月入住 1 晚

6/10 一般

James

2023 年 8 月入住 1 晚

2/10 糟糕

Inexty

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

2/10 糟糕

Eric

不满意：客房舒适度
RIP OFF PLACE! Worst experience Ive had on here!!
Ended up not staying after the owner got angry that the price I got on Hotels.com was cheaper than his rate, then tried to charge me $25 more than the price I had. He kept telling me that "He" gave me the wrong price, but didnt say who "He" was, and after I kept telling him it was the price listed on Hotels.com, he started to cuss and say that wasnt right. I said enough and went to grab the piece of paper that I had written all my info on, but he grabbed it and said it was his and that I couldn't have it! His wife then told him to let me have it, but he just ripped it up in front of me and still wouldn't let me have it. This place shouldnt be listed on here, and I would recommend everyone stay away, there are other places. I ended up staying at the Motel6 for $5 more, so check around, and avoid this rip off place!
2023 年 7 月入住 1 晚

6/10 一般

Stacy

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Clean room, nothing special. Man checking acted like had trouble finding reservation, even though I had printed confirmation. Called me by different names. When finally found reservation, immediately gave a higher price. When I said no he asked when i made the reservation..I said in March (for June). He then says the price went up since I reserved. I said no and then he said the price i had on reservation was for one person..even though confirmation clearly said 2. I then said I'll go somewhere else if he cant honor the reservation (even if it truly meant paying more). He finally said I'll give you this price. I'll give you "my" price (what reservation price was)..no one else is as cheap as me. Once checked in & parked he then told me I had to move over one spot as where i was was not mine. (They were not marked for specific rooms.) Where i had to move over put me coming within inches of a large work trucks bumper. In the AM..car that parked where i originally was had to pull out and wait for me to back out before he could pull back in as i could not squeeze between the two bumpers. Will not stay here again
2023 年 7 月入住 1 晚

10/10 超赞

Lon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Quiet and comfortable.
No frills. Older motel. Clean bed and comfortable! Quiet No coffee maker but had fridge and microwave
2023 年 7 月入住 1 晚

6/10 一般

Kathy，Yucca

与家人出行
满意：员工和服务
不满意：清洁度
Very unique property. Owner was more interested in whether we smoked or not over getting us a room. We ordered a two queen room and he said we didn’t…showed proof and he only wanted to argue and charge us more money.
2023 年 6 月入住 1 晚

8/10 还可以

John

满意：员工和服务
不满意：住宿条件和设施
2023 年 6 月入住 1 晚

4/10 很差

Ophelia A

2023 年 5 月入住 2 晚

2/10 糟糕

Christopher

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
The motel is dirty, A/C the loudest I’ve ever heard and across the street from 2-3 train tracks that pass every 5-10 minutes.
2023 年 5 月入住 1 晚
Jay 于 2023年06月5日 的回复
Christopher,You stayed at the wrong motel and you are reviewing the wrong motel. I understand your reservation was Sands Motel however you did not stay with and you stayed the motel bear the tracks.. this is not the first time that motel owner has taken our guest.

2/10 糟糕

Lars Jan

2023 年 5 月入住 1 晚

6/10 一般

Fred

商务旅客
满意：员工和服务
不满意：住宿条件和设施
Would've been more comfortable in my car..
Being positive, the bath towel was by far the nicest item in this room, followed by the television and then the microwave, in that order. Then there was a big gap on everything else!
2023 年 5 月入住 1 晚

10/10 超赞

Mario

Ordinaire
Ordinaire
2023 年 5 月入住 1 晚

6/10 一般

Gregory

商务旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Sleep cheap in old facility just over wrong side of tracks. Not for a couple or a family
2023 年 5 月入住 1 晚

4/10 很差

Stan

不满意：住宿条件和设施，员工和服务
Old and rundown
2023 年 5 月入住 2 晚

2/10 糟糕

Benjamin

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Owner scams people
So many problems with this motel. Just to start if you are wanting a Route 66 motel this is NOT it. It’s on a side road and full of sketchy people. Upon check in the owner did not honor our hotels.com reservation and charged us more for our room. Getting into our room there were crickets inside, the floor felt like you could fall through it in areas, holes in the walls, the toilet was duck taped down, there were 2 washcloths, 1 hand towel, and 1 bath towel (this is important for later), the ac did not work, and you could tell something was spilled in the fridge and never cleaned. It was so nasty we didn’t even shower, but did use 1 washcloth and the hand towel which were left on the bathroom floor when we left. A few hours after we checked out and left we noticed an extra $20 charge come through from the motel so we called to find out what it was. The owner proceeded to accuse us of stealing all of the towels and washcloths from the room and called us thieves and said he had video footage of us stealing them. #1 we wouldn’t even put our bags on the floor much less take anything from the room with us, #2 if he had cameras proving any of it he would be implying there were cameras in the room and bathroom. We saw other people complaining in reviews about how he charges and it’s no joke. We believe he targets tourists passing through to get as much money as he can because he knows that once they get a few hours from town that they won’t come back. 0/10 DO. NOT. GO.
2023 年 5 月入住 1 晚
Nik 于 2023年05月3日 的回复
Benjamin,Stop with your lies. We stock each rooms with at minimum 2 towels 2 hand towels and 2 wash clothes. It is strange that none of those were in the room only the bath mat. The toilet is not tapped with duck tape to hold it, we had new caulking done and we pit tape temporarily to avoid moisture getting into it. Holes in the wall and floor? And you still stayed the night... Stop with your lies. You took towels from our place and we charged you for it, you are upset because we charged you 20 dollars for towels. Let me know if you like to know more on this.. more than happy to open to conversation. And let people know that we don't appreciate people who take things from us.

8/10 还可以

Jacob

2023 年 4 月入住 1 晚
Nik 于 2023年05月3日 的回复
Thank you for your feedback.

6/10 一般

TERRY

满意：清洁度
不满意：住宿条件和设施
2023 年 4 月入住 1 晚