格羅斯伊斯勒SPA 酒店 | 每晚可低至 HK$1,164

「I am genuinely surprised by the positive reviews this hotel has received, as my experience was extremely disappointing. The only significant advantage of this property is its location. It is within walking distance of the Marina, where there are much better dining options. Upon arrival, our room was noticeably unclean. The bed sheets and pillowcases appeared stained, and some spots even resembled mold. I requested that the room be cleaned and the linens replaced on the second day of our stay....

「Food was ok. Rooms are very basic and need to be upgraded. My room was cleaned but there were no towels in my room. I called the front desk and they sent towels to my room within 10 mins. Beach and pool are great.」

「I liked that it was ‘all inclusive’. And though, obviously an older building/hotel (we initially had some challenges with power in the circuits, which was sorted in no time), the staff were tremendously helpful and pleasant. We were also close to shops & other amenities in Rodney Bay.」

「After a long day of traveling, my room keys did not work upon check in. Room had mold. Chips in the wall. We were not provided with a resort map or informed that restaurant reservations should be made within the first 24 hours of arrival, limiting our options. On several occasions, when mistakes were made with our meal orders, the staff responded with attitude rather than professionalism. The food quality did not meet the standards expected of a luxury all-inclusive resort. Limited kid friendly...