Guam Spa Hotel

"Enjoy my stay"

"I honestly did not think it lived up to the price. Room was fairly clean but not great. The bathroom was cleaned very well and had everything you could need. And a + the towels were fresh. The hotel itself is a little outdated and the halls to the rooms need work. Some open rooms with glass views of stored broken beds, chairs……also only one elevator was operational. But all in all the stay was Okay 👍."

"Yeas"

"Check in almost 1hr, room wasn’t ready "

"beautiful view but horrible rooms. all amenities are closed, gym is full of mold, also the room itself is full of mold. you can feel the springs in the bed, the air conditioning is hardly on. front desk told me to book through expedia because if you book through the hotel itself it's way more expensive even with a military discount. left there yesterday and got sick that night. thankfully the staff did give me a refund"

"The room was on 5th floor and very comfortable, clean, and had everything i needed. It's not a resort type hotel and the price reflects that. It's clean, safe, easy to park at, and so close to the crazy touristy areas but not inside of it...which i loved. No babies and kids running around like you're gonna have at Dusit or Hyatt. The staff were busy and efficient and friendly. Towels were great and no complaints as i wasn't expecting too much. Reviews on this place, i found, were accurate. Would definitely stay again to save some money on the nightly cost to spend on nice dinners etc. "

"The staff was wonderful. Very professional, very friendly and always helpful. The property itself was disappointing. The hotel is listed as a four star, nothing that I saw warranted such a rating. How much of that had to do with the recent typhoon gives me pause in judging too harshly. The hotel was clean and provided a comfortable place to stay for a couple of days."

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"I work in another hotel so my expectations for the place weren’t high especially after a typhoon. So I’m not suprised that certain things in the hotel is out of order. What I did expect is a certain amount clear communication between guest and staff. Keep in mind I called a day ahead of time before making the booking asking about the laundry/gym/pool and was told that it was ALL working. (Which in fact wasn’t. Laundry-All the dryers were out of order. Pool-Out of order. Gym-Not all equipment was working.) so that was a bit disappointing given that I was told that is was working which in fact wasn’t. Aside from that my family and I did love the room, the floor by floor parking, the kids playroom, and the fact that the place was near boonies. So that gave the kids entertainment enough."