Beijing Guanfu Museum Hotels

"How in the world is this a 5-star hotel?!! The room (city view king bed) was not bad. However, everything was a bit of a challenge to figure out-for starters, the doors do not even have handles. I thought my key card did not work but as it turned out, I didn't push the door hard enough to open it. Just give me a door handle already. Also, above all else, the breakfast was a HUGE disappointment. The selection was PATHETIC. There was not a single hot dish with protein/meat in it. Steamed items were lukewarm at best. None of the dim sum/bao type stuff tasted like they had any meat in them, or any flavor. If you're used to a high protein low carbs diet, then you're SOL. Service was almost non-existent. You could have a stack of dirty plates on your table and nobody would come around to clean them up. The gym was small but adequate with free weights, but it was not open 24/7. The best things about this hotel was the large bathroom, the filtered drinking water, the towel warming rack, and ice available at breakfast buffet (you'd be surprised that it's almost impossible to get ice in China). The worse things are the breakfast buffet and service, the inflexible room light control design, and the lackluster ambience for a 5-star hotel. Comparing to the Pudong Shangri-la we stayed at in Shanghai, this place is barely 3.5 stars in every aspect. I chose this one because of the location (near my relatives) and the raving reviews of the breakfast buffet but I am extremely disappointed."

"Poor customer service. I had a 20 discount through expedia and was impossible to get. They lied and said they had no manager."

"vwry good hotel..."

"Love the walkable location in relation to 798 Art District and nearby restaurants. Great for this area of Beijing but far from anything a first time visitor might want to see. Also super convenient for getting to and from the airport via taxi. "

"Clean room, great location for a 24 hour layover. The breakfast had great variety and was all very tasty! "

"Clean tidy hotel, hard to find at first its down a industrial lane way with no sings, clean rooms friendly staff"

"My stay at this hotel was absolutely fantastic. The room and the hotel itself were great. The staff here was amazingly incredible helpful and friendly. I was staying during my birthday and the staff actually came up to my room to deliver me a birthday cake and wish me happy birthday, which was fantastic. The hotel also had a buffet which had excellent food, and was open throughout the day. I loved my stay here at this hotel. I plan on returning in the future."

"Was located near mass transit, which was critical for getting around in the city. The two English speaking staff Lucy and Nathan were very eager to assist with any issues that came up. The others on staff that weren’t as proficient in English did use the translator app on their phones to help when they needed. The food in the hotel was excellent, but I wish thy had traditional tables to sit and dine."