Ascott Guangzhou blends comfort and convenience for families. Enjoy the seasonal outdoor pool, relax in the sauna, or stay fit at the gym. Multilingual staff and free in-room WiFi make it easy to explore nearby attractions, including the Canton Fair Complex.
Located in Tianhe, a neighbourhood in Guangzhou, Ascott Guangzhou is in the entertainment district and near a metro station. Beijing Road Pedestrian Street and Taikoo Hui are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yuexiu Park. Travelling with kids? Make time for Chimelong Paradise, or head to an event or a match at Canton Fair Complex. Visit our Guangzhou travel guide
This aparthotel features a fitness centre, a sauna and a complimentary children's club. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with a DVD player, and a kitchen with a fridge, a stovetop and a dishwasher. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Limited housekeeping is available.
Ascott Guangzhou offers 207 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.
This Guangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include a sauna, a fitness centre and a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Offsite parking available (CNY 80 per day)
24-hour return airport shuttle on request for a surcharge
24-hour train station pick-up shuttle (surcharge)
Limo/town car service
Car hire
Car not required
Family friendly
Children stay free (see details)
Free children's club
Playground
Kitchen
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Hob
Toaster
Dining
Buffet breakfast available for a fee 6 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; CNY 75 for adults and CNY 37.50 for children
Bedrooms
Bedroom
Bedsheets provided
Rollaway/extra bed: CNY 210 per night
Bathroom
1 private bathroom
Dressing gowns
Free toiletries
Hair dryer
Separate bathtub and shower
Slippers
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Entertainment
DVD player
LCD TV
Stereo
Laundry
Dry cleaning/laundry service
Laundry facilities
Washer/dryer
Work spaces
344 square feet of conference space
Business centre
Desk
Meeting rooms
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible train station shuttle
Doorbell and phone notification
In-room accessibility
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-width doorways
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Free bottled water
Free newspapers in lobby
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In a business district
In an entertainment district
In the city centre
Near a metro station
Things to do
Free children's club
Gym
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Window guards
Fire extinguisher
General
1 building
207 units
30 floors
Access via exterior corridors
Built in 2008
Reception hall
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 3 November to 30 April:
Swimming pool
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 210 per night.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 75 for adults and from CNY 37.5 for children
Airport shuttle fee: CNY 540 per vehicle (one-way, maximum occupancy 4)
Nearby parking fee: CNY 80 per day (328 ft away)
Rollaway bed fee: CNY 210 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Ascott Guangzhou Hotel
Ascott Guangzhou
Ascott Guangzhou Hotel Guangzhou
Ascott Guangzhou Aparthotel
Ascott Guangzhou Guangzhou
Ascott Guangzhou Aparthotel
Ascott Guangzhou Aparthotel Guangzhou
Frequently asked questions
Does Ascott Guangzhou have a pool?
Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from November 3 until April 30.
How much does it cost to stay at Ascott Guangzhou?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Ascott Guangzhou on 5 Apr 2026 start from HK$1,033, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ascott Guangzhou pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Ascott Guangzhou?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Ascott Guangzhou?
Checkout is at noon.
Does Ascott Guangzhou provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 540 per vehicle applies.
Where is Ascott Guangzhou located?
This family-friendly Guangzhou aparthotel is located in the entertainment district, within a 10-minute walk of Tianhe Stadium and Taikoo Hui. Grandview Mall and OneLink Walk are also within 10 minutes. Tianhe Sports Center Station is 7 minutes by foot and Shipaiqiao Station is 9 minutes.
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Reviews
Ascott Guangzhou Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
8.6
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 50 out of 112 reviews
10 - Excellent
50
Rating 8 - Good. 46 out of 112 reviews
8 - Good
46
Rating 6 - Okay. 10 out of 112 reviews
6 - Okay
10
Rating 4 - Poor. 3 out of 112 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 112 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Karen Humbeline Bee Ngoh
11 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and spacious. Service staff are all polite and professional. Opposite the apartment is a big mall.
Karen Humbeline Bee Ngoh
Stayed 4 nights in May 2025
8/10 Good
Verified traveller
10 Dec 2024
Liked: Room comfort
Miscommunication got to pay breakfast fo extra pax
Upon check in was told i hv to pay breakfast for extra pax even though i booked n paid extra for all with breakfast. Toilet door spoilt, cannot be open, response was fast n they changed lock. Also fix another toilet door difficult to close. Breakfast was good but we do not want to pay breakfast everyday for extra pax due to Miscommunication between agent n hotel, location was also good. Hope to hear good news from hotel.com
Verified traveller
Stayed 5 nights in Dec 2024
6/10 Okay
Nina
23 Oct 2025
Liked: Cleanliness, communication
The location is very convenient. But the room is old
Nina
Stayed 4 nights in Oct 2025
10/10 Excellent
Verified traveller
21 Jun 2025
Liked: Cleanliness, room comfort, communication
Good hotel in nice location
My one bedroom apartment was large. New decor, comfortable beds. My only complaint is that the floor was a little dusty.
Verified traveller
Stayed 1 night in Jun 2025
10/10 Excellent
Chin-Aik
3 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk and consignteur were great.
Chin-Aik
Stayed 4 nights in Dec 2023
8/10 Good
Hyojin
23 Apr 2025
Liked: Cleanliness, room comfort
booked 2bedroom suite. it was newly renovated. clean
breakfast needs improvement.
Hyojin
Stayed 2 nights in Apr 2025
8/10 Good
Verified traveller
2 Dec 2024
Liked: Cleanliness, room comfort, communication
The apt a bit rundown. Need to do major upgrade
Verified traveller
Stayed 2 nights in Nov 2024
4/10 Poor
Houston
17 Nov 2024
Disliked: Cleanliness, property conditions & facilities, communication
We booked 2 rooms and 1 of the room is really smelly. Report to the front and they have the housekeeper spray some Ecolab try to clear out the smell , once they sprayed, it’s clear out but later the day smell come back, did report again and look like no one can handle or willing to exchange another room for us. Also the other room, the dryer didn’t work, a lot of wear and tears. building was old but acceptable.
Houston
Stayed 4 nights in Nov 2024
8/10 Good
Magdalena
22 Oct 2023
Liked: Cleanliness, room comfort
Disliked: Communication
La propiedad excelente pero recepción no hablaban inglés muy difícil la comunicación
The room stunk like smoke soon as we walked in. Nothing like the photo on Hotel.com. Warn down and old looking. One advantage not to be totally negative was the location was great. Besides a good shopping centre for all Mahony brands
Oh don’t get the breakfast package you better off eating from the street than what they provide
Do not pay extra for third person!!! I booked a room for three, with breakfast, Ascott says that breakfast is only for two. Room was not ready when my mom arrived. To be fair the manager offered a late check out.
Ayries Grace
Stayed 2 nights in Aug 2018
6/10 Okay
cyn, singapore
4 Jul 2018
Old n tired looking
Conveniently located across taikoo Hui mall, location is pretty ok but the rooms are old and not as good as the average ascott standard.
cyn
Stayed 2 nights in Jul 2018
6/10 Okay
Jason, Singapore
15 Jun 2018
Disliked: Staff & service, room comfort
Good location nothing else
Front desk not very helpful. Expect better customer servic from ASCOTT branding.
Maybe they are too comfortable sitting down.