Most of them don't speak English, very difficult to communicate with them!
Michael
於 2023 年 10 月住了 2 晚
2/10 很差
Widnia
親子同遊
2025 年 7 月 19 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The rooms dont have air conditioning, the room was full of mosquitos, they charge for everything in the room
Widnia
於 2025 年 7 月住了 2 晚
10/10 優異
Nidia
2025 年 7 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful views
Nidia
於 2025 年 7 月住了 1 晚
10/10 優異
Orlando
2025 年 7 月 5 日
讚好:整潔度、設施服務和住宿狀況
Limpio buena atencion
Orlando
於 2025 年 6 月住了 3 晚
2/10 很差
regilio (Clinton)
2025 年 7 月 4 日
不滿:整潔度、設施服務和住宿狀況
regilio
於 2025 年 7 月住了 2 晚
10/10 優異
Jackelyn
2025 年 6 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Jackelyn
於 2025 年 6 月住了 1 晚
10/10 優異
cris (Hampton bays)
家人同遊
2025 年 6 月 20 日
讚好:整潔度、設施服務和住宿狀況
Very friendly and very beatiful view
cris
於 2025 年 6 月住了 2 晚
10/10 優異
Maria (Lake Forest)
家人同遊
2025 年 6 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a wonderful experience, one of the most nicest, cleanest hotels ever. It was super clean, bed were comfortable and the personal were amazing.
Maria
於 2025 年 6 月住了 1 晚
8/10 不錯
Jovanna (Lodi)
親子同遊
2025 年 6 月 12 日
讚好:整潔度、設施服務和住宿狀況
La atencion y el trato del personal fue excepcional
Jovanna
於 2025 年 4 月住了 1 晚
6/10 一般
Edward
伴侶同遊
2025 年 6 月 8 日
讚好:整潔度和住宿狀況
When we arrived a gentleman helped us with our luggage right way. Unfortunately, there was only one person at check-in and there was a line of people waiting to check-in.
Edward
於 2025 年 6 月住了 1 晚
8/10 不錯
Roger
2025 年 6 月 7 日
讚好:整潔度、職員與服務和住宿狀況
Me gusto todo. Las instalaciones, el servicio, la comida, los planes que hay, aunque conseguí los jetsky más económicos en otro lado, el majestic muy bueno, y lo único que no me gusto es que NINGUNA habitación cuenta con aire acondicionado. Ni las más premium.
Roger
於 2025 年 5 月住了 3 晚
10/10 優異
carven
伴侶同遊, 多人同遊
2025 年 6 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
la vista del lago desde la piscina era increíble y hermosa. El clima del agua era perfecto. El personal ahí son muy atento y amable. Me encantó todo. Sinceramente una chimba.
carven
於 2025 年 5 月住了 2 晚
10/10 優異
michaelgtln
2025 年 5 月 31 日
Very clean. Friendly staff. Beautiful place
michaelgtln
於 2025 年 5 月住了 1 晚
8/10 不錯
Washington (Bronx)
家人同遊
2025 年 5 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is very nice comfortable and very nice
Washington
於 2025 年 5 月住了 2 晚
10/10 優異
wilman (kenner)
2025 年 5 月 7 日
wilman
於 2025 年 5 月住了 1 晚
10/10 優異
ruben
2025 年 5 月 5 日
讚好:整潔度、職員與服務和住宿狀況
ruben
於 2025 年 4 月住了 5 晚
2/10 很差
Sonildo
2025 年 4 月 30 日
不滿:職員與服務和住宿狀況
We went Jet ski with a group of 10 people which we paid in total an amount of around $800 USD.
When I was jet skiing one of the plastic bumpers of the jet ski fell off and I picked it up and honestly told the one in charge.
They immediately told me that I must pay and was not interested in how it happened. The bumper was not secured well and maybe was already damaged or loose from previous activities. front desks charge me 100usd for something that cost less than 10 $ USD to fix.
Watch out!! they will do anything to scam you, and the check in procedure is verry slow!
No AC/ they charge you for stuff you did not consume!
We booked the Jet skis in advance, and they did not reserve them and gave them to other people, we had to do it the next day.
Doors are cheap and my daughter’s mattress is hard, my mother got stuck in the bathroom.
Another family member’s door was not working.
Sonildo
於 2025 年 4 月住了 3 晚
2/10 很差
Sonildo
2025 年 4 月 30 日
不滿:職員與服務和住宿狀況
We went Jet ski with a group of 10 people which we paid in total an amount of around $800 USD.
When I was jet skiing one of the plastic bumpers of the jet ski fell off and I picked it up and honestly told the one in charge.
They immediately told me that I must pay and was not interested in how it happened. The bumper was not secured well and maybe was already damaged or loose from previous activities. front desks charge me 100usd for something that cost less than 10 $ USD to fix.
Watch out!! they will do anything to scam you, and the check in procedure is verry slow!
No AC/ they charge you for stuff you did not consume!
We booked the Jet skis in advance, and they did not reserve them and gave them to other people, we had to do it the next day.
Doors are cheap and my daughter’s mattress is hard, my mother got stuck in the bathroom.
Another family member’s door was not working.
Sonildo
於 2025 年 4 月住了 3 晚
2/10 很差
Sonildo
2025 年 4 月 30 日
不滿:職員與服務、設施服務和住宿狀況
We went Jet ski with a group of 10 people which we paid in total an amount of around $800 USD.
When I was jet skiing one of the plastic bumpers of the jet ski fell off and I picked it up and honestly told the one in charge.
They immediately told me that I must pay and was not interested in how it happened. The bumper was not secured well and maybe was already damaged or loose from previous activities. front desks charge me 100usd for something that cost less than 10 $ USD to fix.
Watch out!! they will do anything to scam you, and the check in procedure is verry slow!
No AC/ they charge you for stuff you did not consume!
We booked the Jet skis in advance, and they did not reserve them and gave them to other people, we had to do it the next day.
Doors are cheap and my daughter’s mattress is hard, my mother got stuck in the bathroom.
Another family member’s door was not working.
Sonildo
於 2025 年 4 月住了 3 晚
2/10 很差
Sonildo
家人同遊
2025 年 4 月 30 日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
We went Jet ski with a group of 10 people which we paid in total an amount of around $800 USD.
When I where jet skiing one of the plastic bumper of the jet ski fall off and i pick it up and honestly told the one in charge.
They immediately told me that i have to pay and was not interested how it happens. the bumper was not secured well, and maybe was already damage or loose from previous activities. front desk charge me 100usd for something that cost less than 10 $ USD to fix.
Watch out!! they will do anything to scam you, and the check in procedure is verry slow!
Sonildo
於 2025 年 4 月住了 3 晚
6/10 一般
Rafael
2025 年 4 月 21 日
Rafael
於 2025 年 4 月住了 1 晚
10/10 優異
johana (springfield)
家人同遊
2025 年 4 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Los hospede ahy a mis tios ... una pareja de casados mi tio ingenieri y mi tia retirada les facinooo quedaron encantados me dijeron que tenia que ir alla y quedarme en ese hotel que es una maravilla y me dijeron que las camas comodisimas la ubicacion excelente el servicio A 1 sincerqmente me siento feliz y algun dia concere guatape y las instalaciones del hotel me dijeron que en limpiezaaa era exteemedamente limpio y la vista tuvieron una vista hermosaaaaa lo recomiendo el lugar .
Yo soy de new jersey 🇺🇸 espero pronto conocer por alla bello lugar .
johana
於 2025 年 4 月住了 3 晚
10/10 優異
真實旅客
家人同遊, 多人同遊
2025 年 4 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel.
One of the most breathtaking views you’ll ever have in your life. Very clean, very beautiful hotel. The staff is very friendly would recommend the all-inclusive package that food is included with everything is in driving distance with a little tuck tuck that they offer. They take credit card for almost everything.