吉尔福德吉尔福德城堡附近酒店

“Nice hotel ”

“淋浴房再大一些就更好了，洗手的水龙头太旧了。”

“Room not that clean. Bathroom fan didn't work. Some mold on bathroom. Smoke alarm went off early in AM. False alarm. Overall property in disrepair. Staff disinterested. First time staying at a Premier Inn and probably my last. ”

“Very poor experience. I have travelling 3 or 4 times every year for the past 20 years. Except the staff in the front desk and health club showed me welcoming. The waitresses in the restuant made sounds and faces behind me during the buffer breakfast. The waitress even did not know I could order and pay online during dinner. Are they trying to embarass the asian faces? Also smelly and stain in the guest room, no refigerator and safe, what kind of experience could not expected.”

“Brilliant base to walk, explore Surrey and get to nearby events. We loved the food, service, rooms, friendly professional fun team. Thank you !!”

“This is my very first time to take bath in bedroom. It is extremely relaxing. The room is comfy enough for you to feel like home. The breakfast is also very nice with good presentation. Highly recommended for couple!”

“The hotel and pub were very pleasant. The rooms were well-equipped and the food was excellent. However, the service at the pub was inconsistent. While some tables were served, we were not and this was unclear. The room was clean and comfortable with a lovely bathroom. However, the room temperature was excessively high. We were forced to leave the room to cool down despite the outside temperature being over 35°C. The room was significantly hotter than the outside. Although fans were provided,……

“Nice fancy place to stay for visiting or business trips. Rooms are cosy. The garden is phenomenal! Food is quite pricey but very nice”

“Friendly welcome. Characterful room with good quality tea tray. Great breakfast. Unfortunately the room was not overly clean and the bathroom in particular was tired, run down and felt grubby. Black and dirty sealant around the outside of shower. Broken tiles on floor, broken loo roll holder, grubby and badly marked walls and thick dust/grime on skirting. With a deep clean and a little maintenance this could be a great place to stay.”

“Thank you for setting up the sofa bed and extra towels as requested”

“Great stay at the Inn West End – the staff were attentive and amazing throughout. Lovely atmosphere, comfortable stay and I would highly recommend it to anyone.”

“This was a great last minute find, 40 mins from Gatwick and great staff, from check in, to bar service and check out. Family room was more than big enough for two adults and a child of 11. Shower gel, shampoo and conditioner included. Breakfast was simple but enough, continental style help yourself but was good too. Will stay here again whether using Heathrow or Gatwick. Many thanks to all the staff”