Front desk check-in was so kind, so helpful, so generous and informative and so very, very accommodating when I asked if I could have a ground floor room convenient to an entrance. I had just had a horrible experience with another chain a few miles away and cancelled with hem due to the worst customer service and made a last-minute rez with Country Inn and Suites. What a complete difference in service and facility! Loved the room, the amenities, laundry, coffee available until 9p, breakfast, bed, linens, great in-room furniture (and SO many electrical convenient electrical plugs!) and building condition, but mostly the service. Would have loved to stay longer and can't thank you enough for hiring, training and keeping such a wonderful young man at the front desk.