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阿瓦尼海防港口景觀酒店的評價

4 out of 5
阿瓦尼海防港口景觀酒店
12 Tran Phu Street, Hai Phong

評價

8.4

很好

10 分評分，優異；148 則評價中有 53 則" "
8 分評分，不錯；148 則評價中有 68 則" "
6 分評分，一般；148 則評價中有 19 則" "
4 分評分，欠佳；148 則評價中有 7 則" "
2 分評分，很差；148 則評價中有 1 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

8.0/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

SHU-FEN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 2 晚
Martin 於 2019年4月9日的回應
Dear SHU-FEN, Thank you for your rating! Warmest regards, Martin

10/10 優異

chihjungchihjung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
very comfortable, clean, and staff is friendly
於 2018 年 10 月住了 2 晚
Martin 於 2018年10月27日的回應
Dear chihjungchihjung, Thank you for the excellent feedback. We hope to see you again at Avani here in Hai Phong. Warmest regards, Martin

8/10 不錯

YunFei (Shanghai)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不得不选的酒店
相对价格有点老旧。不值这价钱。但当地的确是最好的了。其它更差 最可恨的是我入住当天还降价

6/10 一般

真實旅客

讚好：職員與服務
lighting in the room is too dark

10/10 優異

Tiffany

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 8 晚

10/10 優異

Dan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel keep up the spirit and Western style mixed with Asian hospitality. We visited first time in 2008 and its still very good! Breakfast is good for both Westerners and Asians. Good restaurants and bar!
於 2024 年 3 月住了 5 晚

8/10 不錯

Yuichi

多人同遊
讚好：整潔度
於 2023 年 12 月住了 1 晚

6/10 一般

Per

於 2023 年 9 月住了 2 晚
Frederik Van den Borre, General Manager 於 2023年10月4日的回應
Dear Per,Thank you for staying with us once again. I regret to see that your stay with us was not up to your expectations, however. We will be reaching out to you separately via the email we have on file to learn more about the shortcomings of this stay. Warm regards,Frederik Van den BorreGeneral Manager

8/10 不錯

Per

商務旅客
讚好：整潔度和職員與服務
於 2023 年 6 月住了 4 晚
Frederik Van den Borre / GM 於 2023年7月4日的回應
Dear Per,thank you for leaving a review on your time at our hotel! We are looking forward to welcoming you back in the near future.Warm regards,Frederik Van den BorreGeneral Manager

10/10 優異

Mamoru

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
とくにはありません。
Frederik Van den Borre / GM 於 2022年12月22日的回應
Dear Marmoru,thank you for leaving a 5/5 review. We are happy that you enjoyed your stay with us & are looking forward to welcoming you back to Avani Hai Phong Harbour View.Warm regards,Frederik Van den BorreGeneral Manager

10/10 優異

JONGWOOK

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 2 晚
Vu Linh 於 2022年5月26日的回應
Dear Mr. Jongwook, Thank you very much for your rating. Best regards, Ms. Vu Linh Executive Assistant Manager

8/10 不錯

Jun

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 3 晚
Vu Linh 於 2022年5月26日的回應
Dear Mr. Jun, Thank you very much for your rating. Best regards, Ms. Vu Linh Executive Assistant Manager

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
close to shipping area, the bar and food was also excellent , the gym
於 2020 年 2 月住了 5 晚

8/10 不錯

Christoph (Düsseldorf )

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel. In walking distance to the main places. Clean and friendly staff.
於 2020 年 1 月住了 2 晚
Martin 於 2020年2月6日的回應
Dear Christoph, Thank you for the feedback. We are glad you have enjoyed your stay. Best regards,

10/10 優異

Alfred

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
Martin 於 2020年2月6日的回應
Dear Alfred, Thank you for the feedback. We are glad you have enjoyed your stay. Best regards,

8/10 不錯

真實旅客

商務旅客, 多人同遊
讚好：整潔度和職員與服務
시설은 다소 오래된 편이고 싱글 침대 폭 사이즈가 작아 불편했으나, 직원들의 친절도나 청결상태는 매우 양호하였습니다.
於 2019 年 12 月住了 1 晚
Martin 於 2020年1月12日的回應
Dear Guest, Thank you for your feedback.

4/10 欠佳

Per Andreas

商務旅客
不滿：職員與服務和住宿狀況
Gammelt hotell
Gammelt og slitt hotell, betjeningen kunne vært litt mer lydhør, resturang & mat god, svømmebasseng kun sol om formiddag ( besøk i Desember )
於 2019 年 12 月住了 3 晚
Martin 於 2019年12月18日的回應
Dear Andreas, Thank you for your feedback. Warmest regards

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
さまざまな面で行き届いたサービスが施されています。
於 2019 年 12 月住了 2 晚
Martin 於 2019年12月18日的回應
Dear Guest, Thank you for the excellent feedback. Best regards

10/10 優異

Roland

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Martin 於 2019年12月18日的回應
Dear Roland, Thank you for the excellent feedback. Best regards

10/10 優異

RICHMOND

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 4 晚
Martin 於 2019年12月4日的回應
Dear RICHMOND, Thank you for the excellent rating.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Avani Haiphong
I enjoyed me stay at Avani Haiphong. Room was comfortable and breakfast was very good with plenty of choice.
於 2019 年 11 月住了 5 晚
Martin 於 2019年12月2日的回應
Dear Guest, Thank you for your feedback. Hope to see you again.

10/10 優異

MASAHIDE

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Martin 於 2019年11月25日的回應
Dear MASAHIDE, Thank you for your excellent feedback. Best regards, Martin

8/10 不錯

Minoru

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
Martin 於 2019年11月3日的回應
Dear Minoru, Thank you for your rating. Best regards

10/10 優異

Alex

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recommend
Always good hotel and good service mind. Recommend
於 2019 年 10 月住了 2 晚
Martin 於 2019年10月9日的回應
Dear Alex, Thank you for staying with Avani Hai Phong Harbour View! We are happy you had a good stay with us and hope to see you again. Warmest regards, Martin

6/10 一般

SEONG GWAN

讚好：整潔度、職員與服務和住宿狀況
위치 good. 방음 bad
위치는 너무 좋고 호텔도 깨끗했는데 방음이 너무 안됩니다
於 2019 年 10 月住了 2 晚
Martin 於 2019年10月9日的回應
Dear SEONG GWAN, Thank you for sharing your feedback. We hope to welcome you again for an improved stay experience. Warmest regards, Martin

10/10 優異

Morten

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Rent og pent god service , kan anbefales
於 2019 年 7 月住了 3 晚
Martin 於 2019年8月5日的回應
Dear Morten, Thank you very much for the excellent feedback. We hope to welcome you again if you pass by Hai Phong again. Warmest regards, Martin Platta General Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
2泊お世話になりました。着いたとたん、○○さんですね、と到着を待ってくれてました。ハイフォンは都会なので、リゾート感のあるホテルはあまりないかと思います。ここもビジネス客がたくさん来るところですが、私達観光客にも非常に優しく丁寧に受け入れてくれた気がします。屋外プールも小柄ながらありました。日本人ビジネスマンが多数来るところみたいです。 レセプションではハロン湾クルーズの相談や、ハノイへの移動の相談にも時間を惜しむことなく対応して頂き助かりました。英語のリスニングの苦手な私達にも丁寧に説明をしてもらったと思います。 紹介されたハロン湾ツアーも非常にいいガイドさん付きだったし、ハノイまでのタクシーも固定金額での予約だったのでドライバーとの交渉もなく楽でした。ハイフォンでは有名なタクシー会社でリムジンではないけど、充分いいトヨタ車でした。 なかなかハイフォンに行く機会はないけど、また泊まりたいホテルです。ありがとうございました。
於 2019 年 7 月住了 2 晚
Martin 於 2019年8月5日的回應
Dear Guest, Thank you for the detailed feedback of your stay with us. We are glad to read that you have enjoyed your stay and the tour that was organized through our team. We hope to see you again! Warmest regards, Martin Platta General Manager

4/10 欠佳

Jinni

不滿：職員與服務、住宿狀況和客房舒適度
Its really bad. Hotel is old with no amenities and room service. Even the massage service is very bad. The masseur cant understand or speak English.
於 2019 年 6 月住了 3 晚

8/10 不錯

Renske

讚好：整潔度和職員與服務
Average
We were there for one night so didn’t experience the hotel or area that much.
於 2019 年 4 月住了 1 晚
Martin 於 2019年4月27日的回應
Dear Renske, Thank you for your feedback. Warmest regards

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
하이퐁에서 그나마 좋아요
於 2019 年 3 月住了 1 晚
Martin 於 2019年4月30日的回應
Dear Guest, We are happy that you liked it here and are looking forward to welcoming you again. Warmest regards, Martin

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
予想していた通りだった
於 2019 年 3 月住了 3 晚
Martin 於 2019年4月30日的回應
Dear Guest, We are happy that you liked it here and are looking forward to welcoming you again. Warmest regards, Martin

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
좋습니다
하이퐁에서는 나름 괜찮은 호텔 중 1곳
於 2019 年 3 月住了 2 晚
Martin 於 2019年4月1日的回應
Dear Guest, Thank you for the excellent feedback. We hope to welcome you back again soon. Warmest regards, Martin

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 3 晚
Martin 於 2019年3月16日的回應
Dear traveller, thank you for your excellent rating. Warmest regards, Martin

10/10 優異

Kelvin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cosy hotel that appeals to all
Warm welcome upon arrival at the hotel with personalized welcome note being placed in the room. Wifi is stable with remarkable speed. Rooms are spacious and Beds are very comfortable. Breakfast starts early with a wide variety of choices. This is a booking for 4 rooms with the request for queen beds however only 2 rooms were provided with queen beds with the other 2 being twin beds. Option was offered to combine the twin beds but practically not viable or logical. That would be the only lacking in the stay for this hotel.
於 2019 年 2 月住了 1 晚
Martin 於 2019年2月26日的回應
Dear Kelvin, Thank you for your feedback. We are glad to hear that you have enjoyed your stay. With many business travelers we can unfortunately not always fulfill all bedding requests. Sincerest apologies. We wish a pleasant onward journey. Warmest regards, Martin

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 2 月住了 2 晚
Martin 於 2019年4月2日的回應
Dear Guest, Thank you for sharing your excellent feedback. We look forward to welcoming you back. Best regards, Martin

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和設施服務
於 2019 年 2 月住了 1 晚
Martin 於 2019年4月2日的回應
Dear Guest, Thank you for your rating. Warmest regards, Martin

8/10 不錯

Ivar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 4 晚
Martin 於 2019年2月5日的回應
Dear Ivar, Thank you for the rating. Best regards, Martin

8/10 不錯

真實旅客

於 2019 年 1 月住了 4 晚
Hotel management 於 2019年1月8日的回應
Dear guest, Thank you so much for rating us. Warmest regards,

10/10 優異

INHO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
아바니 호텔 하이퐁
베트남이 두 번째인데, 고풍스런 느낌의 오래된 고성같은 리조트의 느낌이네요. 호텔 전반의 서비스 및 프런트도 친절했고 좋았습니다. 대신 좀 오래 되어서 화장실등의 시설 개선은 필요할 듯합니다. 100점 만점에 95점이요
於 2018 年 11 月住了 3 晚
Martin 於 2018年12月22日的回應
Dear INHO, Thank you for your nice feedback. See you again. Warmest regards, Martin

8/10 不錯

Thomas (Halberstadt)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Angenehmes Hotel für einen Kurzaufenthalt. Sauberes , gut ausgestattetes Zimmer , sehr gutes Frühstück.
於 2018 年 10 月住了 6 晚
Martin 於 2018年10月25日的回應
Hallo Thomas, Vielen Dank fuer Ihr Kommentar. Auf ein Wiedersehen. Beste Gruesse, Martin

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚
Martin 於 2018年10月18日的回應
Dear Guest, Thank you for the excellent rating. Hope to welcome you back again. Warmest regards, Martin

10/10 優異

chen yochanan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚
Martin 於 2018年10月17日的回應
Dear chen yochanan, Thank you for your excellent feedback. Warmest regards, Martin

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel with rustic settings
The rooms are much better in comparison to the posted photos. Rooms are big and spacious. Staffs has been friendly with good command of English.
於 2018 年 10 月住了 2 晚
Martin 於 2018年10月17日的回應
Dear Guest, Thank you for the excellent feedback. Warmest regards, Martin

8/10 不錯

KENSUKE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
快適なビジネスホテル
ビジネス目的で訪問しましたが、必要にして、十分な設備と快適さです。会議場も使用しましたが、大変快適でした。
於 2018 年 9 月住了 1 晚
Martin 於 2018年10月8日的回應
Dear KENSUKE, Thank you for your feedback. Glad to hear taht you have had a good stay and meeting here at AVANI Hai Phong. Warmest regards, Martin Platta General Manager

6/10 一般

Sylvia (Toronto)

讚好：整潔度、職員與服務和客房舒適度
The hotel name is very misleading. It includes harbour view but there is absolutely no harbour view at all. Apparently they changed the location of the hotel. I paid a pretty high price expecting a harbour view but was disappointed. The hotel did have an excellent breakfast buffet though.
於 2018 年 9 月住了 1 晚
Martin 於 2018年10月2日的回應
Dear Sylvia, Thank you for your feedback. We are happy that you enjoyed our breakfast buffet. Just recently we added a healthy corner and will increase the spread by more local ingredients. The name and location of this property has not been changed since 1998 when it started operating as a hotel. I am unsure where you have received the information of a location change. But we understand the name can be confusing and therefore avoid any room view description besides city view for some. We will be reviewing your comments along with other feedback that we receive to ensure that we can continuously improve our services and guest satisfaction. Once again thank you for sharing your feedback and we wish you a pleasant onward journey. Warmest regards, Martin

6/10 一般

真實旅客

讚好：職員與服務
於 2018 年 9 月住了 1 晚
Duong Do - Executive Assistant Manager 於 2018年9月14日的回應
Dear Anonymous sender, Thank you very much for taking time to rate us. I hope your next visit to Hai Phong; we maybe able to meet and please share your experience more details to help us get improved. Warmest regards,

10/10 優異

TAKA (横浜)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 4 晚
Duong Do - EAM 於 2018年9月6日的回應
Dear TAKA Thank you so much for your good rating about us. Hope to see you soon, Warmest regards,

10/10 優異

Cheryl

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel was very comfortable and I had a very good stay.
於 2018 年 7 月住了 1 晚
Martin 於 2018年8月27日的回應
Dear Cheryl, Thank you for staying with and sharing your feedback. We are happy that you had a good time and look forward to welcoming you back again. Warmest regards, Martin

10/10 優異

Cheryl

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The stay was very comfortable very good hotel
於 2018 年 7 月住了 1 晚
Martin 於 2018年8月27日的回應
Dear Cheryl, Thank you for your feedback. Glad you had a good time. Warmest regards, Martin

10/10 優異

Peter (Fredericia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good hotel in Hai Phong
Very comfortable hotel with extremely good service. Large rooms, good housekeeping, good breakfast and okay internet. The hotel has an outside bar and pizzaria. The local area feeds safe and secure with not much traffic noise. The area has nothing touristic to offer, but for a business trip the hotel is indeed really good.
於 2018 年 7 月住了 1 晚
Martin 於 2018年8月6日的回應
Dear Peter, Thank you for your feedback. It is indeed more suitable for business guests to stay in Hai Phong. But soon with a new bridge opening this we will be the gateway to Halong Bay. We are exploring the sites in Hai Phong at the moment and there are actually some interesting spots to see. Hope you have some time on your next visit and our front desk team will share some information with you. Best regards, Martin