The bed was comfortable, and the room was clean and quiet. The location was close to food outlets and tour agents.
Very little English spoken by desk staff and no help with tours or information on what to see or how to get around. No map or direction at all. - you are on your own there.
The whole area in front and around the hotel is a construction site.
The hotel would have been lovely 50 years ago.
Karen
2024 年 11 月入住 2 晚
10/10 超赞
Alyssa
团体旅客
2024 年 6 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was incredible. They ensured we had a booking for our bus the next morning and dropped us off at the bus location after breakfast. Breakfast was quite extravagant with very beautiful views. The roof top pool wasn’t very fancy but had a great view and was everything you could need.
Alyssa
2024 年 6 月入住 1 晚
6/10 一般
LEI HUI
2023 年 11 月 8 日
不满意:员工和服务
LEI HUI
2023 年 11 月入住 1 晚
10/10 超赞
Andrew
与配偶出行
2023 年 3 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a lovely hotel with helpful staff that have great English. My only (minor) complaint is that the complimentary breakfast is fairly mediocre, especially compared to other hotels you'll find in Vietnam. Overall though, an excellent stay.
Andrew
2023 年 3 月入住 2 晚
10/10 超赞
JANG
2023 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
JANG
2023 年 2 月入住 2 晚
10/10 超赞
Mark
2022 年 6 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff, very hospitable and easy to communicate with in English. Very helpful and kind.
Mark
2022 年 5 月入住 8 晚
6/10 一般
真实旅客
2021 年 4 月 16 日
나쁘지는 않지만 추천하고 싶지는 않아요
나쁘지는 않았지만 추천하고 싶지는 않아요
노후된 시설, 청소상태도 좋지는 않아요, 조식은 빵과 과일, 그리고 베트남 국수만 있네요.
真实旅客
2021 年 4 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2020 年 11 月 20 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
A lot of cockroaches in the bathroom. And it's dark. Hot water will not come out soon.
I was very disappointed with the impression that I often got three stars with this. I will never stay.
真实旅客
2020 年 11 月入住 1 晚
2/10 糟糕
真实旅客
2020 年 1 月 20 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel seems like it’s been abandoned and the staff that was there were very unfriendly. The only room that they have all the lights on is when you go have breakfast. Each floor they only have one small fluorescent light on keeping most of the floor dark (even the stairwell) which was creepy but also dangerous. Elevator was broken. “Rooftop bar” also seemed abandoned. Bed was horrible. There was hair in the bathroom from the last guests. Room needed a lot of renovation and repairs just seemed slapped together out of random materials. Would have much rather stayed in a clean hostel. The only plus about this is the central location. The reviews and photos are deceiving.
真实旅客
2020 年 1 月入住 3 晚
6/10 一般
Tuija
2019 年 12 月 7 日
满意:员工和服务,清洁度
Hotelli on kulahtanut, mutta siisti. Sijainti ja maisemat mahtavat! Katumelu kuului suht rajuna huoneeseen.
Tuija
2019 年 12 月入住 1 晚
8/10 还可以
Xplorer,New York
2019 年 12 月 3 日
满意:清洁度
Good hotel. facilities need a revamp. Staff needs to learn how to better service western travelers.
Xplorer
2019 年 11 月入住 3 晚
10/10 超赞
真实旅客
与配偶出行
2019 年 9 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My second time there and I love the service!! So friendly easy and convenient!
真实旅客
2019 年 9 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2019 年 8 月 3 日
满意:员工和服务
不满意:住宿条件和设施
Staff really good
The egg chef was v good
The rooms are VERY in need of refurbishment
In particular, the bathroom was very mouldy and there was a 6 cm hole in the bath which had been patched up
Needless to say, the bath leaked all over the floor
The fridge worked but there was visible dirt instide and it just needed a good clean
There were no mattress protectors on the beds and the seat covers in the breakfast room seriously needed a wash
真实旅客
2019 年 7 月入住 2 晚
8/10 还可以
真实旅客
与配偶出行
2019 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
리조트를 예약하려다가 호텔스위트 예약으로 바꿨습니다
정말 잘한 선택이었습니다.
가격대 성능비가 훨씬 좋았고 편의시설 이용과 교통면에서도 리조트사용보다 좋았습니다
真实旅客
2019 年 4 月入住 2 晚
6/10 一般
真实旅客
与家人出行
2019 年 2 月 11 日
满意:员工和服务
不满意:住宿条件和设施
Breakfast not very good and not air conditioned. Property seemed outdated. Staff very polite and helpful
真实旅客
2019 年 2 月入住 1 晚
10/10 超赞
真实旅客
与配偶出行
2019 年 2 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The complimentary breakfast each morning was amazing. The food was delicious and there are great views from the dining room. We had a sea view room and the views alone are worth staying here. The staff was friendly and worked with us to extend our stay an extra night in the same room at the same price as our previous night. Would go back.
真实旅客
2018 年 11 月入住 1 晚
10/10 超赞
真实旅客
与配偶出行
2019 年 2 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location facing the bay in CatBa. Many restaurants to choose from nearby, pretty sunset from the sky bar.
真实旅客
2019 年 1 月入住 3 晚
8/10 还可以
YOON HONG
2018 年 12 月 20 日
满意:清洁度、住宿条件和设施、客房舒适度
YOON HONG
2018 年 12 月入住 2 晚
6/10 一般
carole-anne
2018 年 12 月 6 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Si vous n'avez pas le choix ...
Fuite d'eau dans la salle de bain, nous avons dans un premier temps appeler l'accueil pour dire que le mini bar était vide et que nous n'avions pas de wifi le réceptionniste à rigoler puis raccrocher... Nous sommes alors descendus pour signaler notre petit soucis on nous a alors porté des boissons chaudes à mettre dans un frigo eteint et impossible de le brancher. Petit déjeuner très très très moyen pour être gentil. J'ai oublié une paire de boucles d'oreilles sur la table de nuit, j'ai contacté l'hôtel quelques heures après mon départ on m'a dit que rien n'avait été trouvé.
carole-anne
2018 年 11 月入住 1 晚
8/10 还可以
真实旅客
2018 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location, good view and friendly staffs!
真实旅客
2018 年 11 月入住 1 晚
8/10 还可以
真实旅客
2018 年 9 月 27 日
Best of a poor selection
Cat ba as a whole is pretty run down so this hotel should be in seen in that context. It has all the amenities such as roof pool and it is worth upgrading to sea view. We saw a number of others on cat ba and they weren’t as good. Sea pearl is tired and dated and in need of renovation but still one of the better hotels in the bay.
真实旅客
2018 年 9 月入住 2 晚
4/10 很差
真实旅客
2018 年 9 月 26 日
不满意:清洁度、员工和服务、住宿条件和设施
Best pic of the worst available.
There wasn’t much choice for cat ba island so we had to pic the best of the worst so wasn’t expecting much and we weren’t disappointed in that regard.
Nice view from the hotel and roof top pool and bar. Found a couple of cockroaches in my room. I put my note outside the room for it to be cleaned but nobody came to clean it. The hotel wasn’t busy so wasn’t as if the staff were busy. I didn’t expect much and it didn’t delivery much. I wouldn’t recommend staying here unless u really have to.
真实旅客
2018 年 9 月入住 2 晚
4/10 很差
真实旅客
2018 年 8 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施
Woke up to bed bugs crawling on my face/body. Customer service was very poor. Only given 1 room key that must be inserted in the room for AC/electricity to work. if you lose your card key you have to pay 200,000 don. There were bugs everywhere in the bathroom and desks, even in bed.
真实旅客
2018 年 8 月入住 2 晚
4/10 很差
Nikoe,Fairfax, California
2018 年 7 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We liked the location of the hotel, but it needs a facelift. The staff was sometimes friendly and sometimes not. The food wasn’t good, and my husband saw a roach on the food table. No selection for vegetarians. We were upgraded to a one bedroom room with a great view, but it smelled of cigarette smoke and was super noisy. The pool is vinyl, and you can feel bubbles on the bottom where it’s pulling away. It also only comes up tp your waist, great if you have small children. I wouldn’t recommend staying here.