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"Good location. The staff was very friendly and helpful."

"Staff was lovely and went above and beyond to accommodate our needs. Location was very central. Breakfast was plentiful."

"Royal Palace hotel is in a great location in Hanoi. In a good place for exploring the city but not a noisy location. The staff are very welcoming and helpful. "

"All good"

"Jimmy is the excellent host. he was fantastic great guy and provided professional service"

"Quick Check-in, Very friendly and helpful staff at the reception Pleasant stay and very nice rooms. Nice and peaceful location close to the Lake and many good restaurants."

"The hotel is centrally located. The staff was extremely helpful and pleasant to deal with. The room was clean and spacious. Highly recommended."

"This is an honest review and i booked this hotel on all the so called 5 star reviews. First the hotel is not in a good location at all. There are no restaurants to speak of, just local food stalls that did not look clean to eat. There was trash all over the streets. We soon discovered there are better areas in the old quarter to stay in. The rooms were small and we paid extra for a city view and we were viewing a slum area. The breakfast was avaverage at best, but the staff was really nice. I cannot recommend this hotel based on location and deceiving pictures of hotel onExpedia."

"Awesome hotel in a great location!! Loved how it’s hidden away from the street. Great rooms with a funky vibe. Breakfast is busy so get there early!! "