Staff were above and beyond anything or anyone's expectations !! Food was ok, but overly expensive . Breakfast buffet is same each day.
Larry
2025 年 6 月入住 6 晚
10/10 超赞
Sydney
2025 年 4 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Sydney
2025 年 4 月入住 2 晚
10/10 超赞
Grant
与配偶出行
2025 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was great.
Grant
2025 年 4 月入住 3 晚
10/10 超赞
Betty Jane
2025 年 4 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Betty Jane
2025 年 3 月入住 19 晚
8/10 还可以
Katrina
2025 年 4 月 3 日
Katrina
2025 年 3 月入住 2 晚
6/10 一般
Khadijah
2025 年 4 月 1 日
满意:员工和服务,清洁度
Khadijah
2025 年 3 月入住 2 晚
2/10 糟糕
justin
2025 年 3 月 23 日
justin
2025 年 3 月入住 4 晚
10/10 超赞
SEONGHO
2025 年 3 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Staffs are very kind.
SEONGHO
2025 年 2 月入住 2 晚
10/10 超赞
JOÃO SANTO
2025 年 3 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
JOÃO SANTO
2025 年 2 月入住 3 晚
10/10 超赞
Roberto,Toronto
2025 年 3 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not old town hai no but if ur staying on side for a couple of days this is the place to be
Roberto
2025 年 3 月入住 1 晚
8/10 还可以
Denis
团体旅客
2025 年 3 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good value. A little far from sightseeing
Denis
2025 年 2 月入住 3 晚
2/10 糟糕
Nguyet Thanh
商务旅客
2025 年 2 月 27 日
不满意:员工和服务
Bad experience right at check in
Bad experience right at check in. I came at around 12:30 noon and waited at the check in counter. There were no customers but they made me wait and then I asked if they would do check in and they said their policy is at 3??? So why didn’t you tell me when I waited there? But this is not acceptable for 5 stars hotel. You have to greet the guest and check them in no matter you have the room ready or not. You can give them the room if any available or politely tell them to comeback at what time. So I had very bad experience from the beginning.
For breakfast, as I was in a hurry. I only had Pho and I took croissant. The staff asked me not to take any foot to leave the floor. I think they have to consider the situation. I read all the reviews and other customer said they didn’t allow a 15 month old baby to take a banana. Other hotels will even pack the food for you if you don’t have enough time to eat.
Check out is longgggggg. This is far from a 5 star hotel.
Overall, I’ll never comeback. Please stay away from this hotel and Hotels.com should not partner with them as well. The worst experience!
Das Hotel hat eine sehr gute Ausstattung. Leider hat zum Beispiel das warme Wasser in der Badewanne nur für eine Füllung von ca 35 % gereicht
Die Preise im Restaurant sind hoch
Leider war der Service obwohl nur ganz wenig Gästen da waren nichz g gut
Wir hatten das golden Steak. Meine
Glaz Frau bekam die zusätzlich bestellten Pommes frites erst beim Nachtisch
Keinerlei Entschuldigung und berechnet wurden sie trotzdem
Der Service
ist war zwar bemüht aber Sprachkenntnisse sind oft schlecht
Heinrich
2025 年 1 月入住 3 晚
10/10 超赞
Arnis
与家人出行
2025 年 1 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Got what expected.
Hotel was quite nice. The only strange thing was that we had to wait for 15 min. for our room to be examined ,when we checked out.
Arnis
2025 年 1 月入住 2 晚
8/10 还可以
Marc
商务旅客
2025 年 1 月 18 日
满意:客房舒适度,清洁度
Decent hotel
Overall, the hotel is probably okay.
For Western European, the breakfast buffet is max 3/10. A lot of food, but not what I prefer. However, many will probably be more than happy.
Marc
2025 年 1 月入住 4 晚
6/10 一般
Steve
与配偶出行
2025 年 1 月 10 日
满意:清洁度、服务设施、住宿条件和设施
The staff were helpful but not very friendly, and were not interested in the visitors at all. the lobby on each floor smelt like cigarette smoke.
The room was great and everything worked well, but in the long run, staff interaction makes and breaks a visit and Dolce was lacking in that area.