Hakuba Happo Information Center Hotels

"We enjoyed our short 3 night stay at West Coast Inn in March 2026. We came to Hakuba to see the mountains and the snow, and the weather cooperated!! Our host at West Coast was wonderful and gracious! We plan to come back next year!"

"Very helpful staff. Shower, bath tub and wash basin all combined in same room so bathroom floor tends to get very wet."

"Had a great stay! Thanks for everything "

"The restaurant option closes at 8pm. Something the staff did not explain upon check in. The bar doesn’t open till 4pm in the afternoon. Again, something the staff did not explain. They don’t have any vending machines with food options. Seriously so no food on site after 8pm and nothing available to eat. They don’t have vending machines with Beer or Liquor options. There were no towels in the shower area. Yes they give you an Onsen towel and small towel in a tote bag but come on. Have proper towels for the room for when you shower. Lastly, their shuttle service doesn’t run until after the first bus from Hakuba t Nagano runs so we had to take Taxi’s into the town-1.5KM. "

"Great place to access the village and restaurants. A short walk to the Happo One bus terminal so it was easy to get to all of the ski areas of Happo Valley. The staff are friendly and helpful and the breakfast was a nice bonus that we weren’t expecting. "

"This is a great place to stay if you’re looking for a more traditional Japanese stay while in a ski town! The lady at the front desk was amazing and super helpful! The onsen was a great added bonus! The breakfast was always very good! Good location between happo one and the bus terminal. Also ski rentals are very close. Everything in walking distance. "

"Good option if you’re looking for something very close to the ski lift. Unpleasant smell all around probably due to the building being old."

"Property was amazing. Staff was kind enough to accommodate my request for a private onsen room. Which I should have booked initially but didn't realize was an option. Shuttle bus stop at the front door will take you to various ski resorts in the area. Staff is excellent, helpful, kind. Restaurant is great! Had use of a ski locker as well. Full locker, not just a place to hang skus and poles. "

"Very good."