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"Clean, staff politeness, good play area for kids, good breakfast and executive drink sessions."

"Room is huge by Japan standard, a great resort feel. Did not used the Pool. The staffs were really helpful and quite observant! Foods in the buffer and Italian restaurant were great, of course good stuffs don't come cheap. The location is good, as it was intended for outdoor activities. Just that getting around would require transportation (car)."

"The staff was very nice and helpful. I would stay there again."

"Great."

"Steps to the house need replacing and not enough lighting on the pathway to the house"

"The staff went out of their way to assist with several things. The Chinese restaurant was great. We were able to do laundry. "

"from USA was really nice they treaded like family speaks English pretty well"

"Awesome onsen facility and hotel meals! "

"Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese."